Burger King
1571 Fitzgerald Dr, Pinole
(510) 223-0377
Recent Reviews
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Burger King has really declined for me. Been thinking this for years but decided to give it another try. Very disappointed, the Burger was child sized I guess bc I ordered it from their value menu. Rodeo burger did not taste good at all. Honestly got a stomach ache 10 mins after eating 😩 I will not be eating at Burger King any longer. Not sure why it feels like the quality has drastically declined but the prices have increased. Not for me any longer...
Atmosphere: 2
Food: 1
Service: 2
dinning needs a little bit of attention
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Flame Grilled Beef
I usually come here for the whopper. It's a huge burger with all the normal toppings. I ordered through the app and walked in to pickup my order since the driver thru is always long. I also enjoy the fries since they are perfectly cooked and the right size cut.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Whopper Patty
I used to come to this location once a week. But what deterred me was a couple years ago. My brother ordered iced coffee and the worker put so much Ice and a little coffee I had to step in and ask why is there little coffee in this large cup and the worker argued with me like it’s suppose to be ice with coffee instead of coffee with ice. Other times, missing items in large orders and the wait time is bad as in the food is sitting there and I had to ask is that ours
Atmosphere: 1
Food: 1
Service: 1
Quick and quality service
TL;DR: This place has good food and friendly staff. 90% chance you won't run into any issues eating here.
I've been eating here at least once a week for 5.5 years now. Never had a major issue. Had one issue with the staff accidentally duplicating an item on my receipt and overcharging me, which was easily resolved.
The dining area is typically well maintained and sanitized. The biggest issue I've run into was the ketchup being out.
The food is usually out very quickly, less than a 5 minute wait on most days, some days I order and can't even sit down before my food is ready and it's still hot and tastes good.
Prices keep going up on everything. This is due to the corporation (BK) using new dynamic pricing menus. This is not the fault of this specific establishment. Some of my favorite items have increased in price from 2.19 to 2.79. It's not something I'm going to lose sleep over.
They usually close the lobby early at 9pm despite their sign saying 10pm. As long as you're here between opening (6am) and 8:45pm, you're fine to eat in the dining area, otherwise - use the drive thru.
They have denied me ice cream before (1 time) after 11 pm. Most fast food establishments do this as well. It appears to be common practice.
Atmosphere: 3
Food: 4
Service: 5
Now they have been saying that they don't hand mobile orders at drive thru even after long wait behind other cars, when I went inside They didn't serve us and took longer to have someone to check on my order. Terrible service
Service: 1
Clean outside. I went through the drive through.
Atmosphere: 4
Food: 4
Service: 4
WARNING!!! CHECK YOUR FOOD BEFORE LEAVING ALWAYS!! THIS IS NOT A JOKE. I got home to realize my fish sandwich was wrong. Drove back to Burger King to get it fixed. I asked do I get anything for my inconvenience from an employee giving me my corrected Sandwich. She just laughed and walked off. The questioning me and the 1st employee so much like if we messed up my order. (Online) The disrespect is wild. I just got off from work and was in traffic for an hour😮💨
Atmosphere: 2
Food: 4
Service: 2
It's food on the road
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Stale cinnabon pull apart and oatmeal bar. Rude service.
Food: 1
Service: 1
Slow and rude
Atmosphere: 1
Food: 1
Service: 1
The manager Pardee is rude. They tried to pull a fast one on me. I asked for fresh food, it wasn't. Making it now doesn't make it fresh, I said out the grease fresh. They passed my food to me in less than a minute. I said I no longer want it. She asked for my receipt, rolled her eyes and slammed the drive threw window in my face. Wow! Excellent customer service!!
Atmosphere: 5
Food: 1
Service: 1
Under cooked bacon, the service person declined to cook again per my specifications.
Atmosphere: 1
Food: 1
Service: 1
they charge 25 cents for sauce
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