Carl’s Jr.

1550 Fitzgerald Dr, Pinole
(510) 223-2562

Recent Reviews

Alex Estrada

I ordered two western burgers on the app, 2 for $10. Manager susana said they didnt get any order from the app and cant help me.I even showed them the order on my phone a few times. They didnt bother to help at all. Payed $11 for nothing. ITS THE PRINCIPAL.Just talk to headquarters is all i got. Reached out to them few times amd still no response.Worst service i ever got. I will keep calling and talk to other local managers. I refuse to let this go unacknowelged.

Atmosphere: 1

Food: 2

Service: 1

Chris M

So nice

michael simmons

Great customer service with a smile ☺️??. Hot fresh food made to order. Got seven spicy Western bacon cheeseburgers for my brothers and they were absolutely Freakin Tastee!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Western Bacon Angus Cheeseburger Combo

Adam Saechao

Older woman taking orders was unfathomably rude.

Atmosphere: 3

Food: 4

Service: 2

Kody Petrini

Kid-friendliness: Nice people very friendly

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hamburger

Michael Perry

Don’t eat here ! You would think if you just spent 20 dollars on a meal they would of served hot fries. Not ones that were just sitting in the bin with a hot lamp on them. And while they where waiting for sandwich to be made. Yeah that’s what they did alright. The burger was double. i said i will not be coming back thats it for me.

Robin Cummings

Carl's Juniors is Dairy Queen inside large place haven't eaten at Carl's Juniors for twice but it was really clean and I enjoyed

Atmosphere: 4

Food: 4

Service: 4

Joaquin Fiore

Haven't been there since 2022, but the food hasn't changed. Good hamburgers and chicken

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger and Fries, Hamburger, Waffle Fries, Onion Rings, Guacamole Bacon Angus Burger Combo

Gustavo Flores

As of this date, there’s a very sweet lady by the name of Cynthia working there. She made the experience

Atmosphere: 3

Food: 4

Service: 5

Keith A.

Been dining here for years and I agree things change but not for the better. The guy who manages them is the worst person in there. I don't know if he's having a bad day or he hates his job or himself as a person but he is very unwelcoming and mean. You don't need to be verbal on how mean he is. His gestures speak for itself. I hope the HR will fire him soon or we might lose another burger joint.

Atmosphere: 1

Food: 1

Service: 1

Mike Rowland

Good fast food. Friendly service.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Hamburger

SF2TOKYO

I can't believe this place has been here for as long as it has.The end.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Double Cheeseburger Combo

Ernest Terrazas

Worst burger I've ever gotten here. Ordered double jalapeño burger combo. Lettuce looks like it came out of a bag from the grocery store, patties definitely don't look like they did 2 months ago. And it was cold.

Food: 1

Yolanda D. Logan

Yesterday, after returning from a trip, I visited Carl's Jr. and ordered a 'Santa Fe' Charbroiled Chicken Sandwich, along with fried Zucchini. Well, they were out of the zucchini. So, I ordered onion rings. Specifically, the chicken was baked, and the sandwich was awfully wet. After a few bites, it was dumped. Needless to say, I'll never frequent Carl's Jr. again. No wonder I hardly eat from a fast food establishment. What a disappointment!

Atmosphere: 3

Food: 1

Service: 3

Midge J.

This place should really start retraining as soon as possible or fire the manager. Ordered a California Classic Double Cheeseburger and got this sad McDonald's type burger. What happened? Doesn't look like the picture!

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