Interesting, but confusing venu for coffee/cafe vibes in the morning, but dinner/bar vibes in the evening. When you enter, the bar layout is very confusing; do I order from anywhere on the bar, do I wait to be seated? Staff look at you like you should already know. Not a lot of friendly greetings or smiles. It's not intuitive for a first time customer. The food was good and drinks OK. However when I asked staff about gluten in a drink on their menu, and male staff behind the bar was pretty condescending when answering, and was unable to show me a list of ingredients. They also close between lunch and dinner, which is very confusing, and there menu totally changes depending on the shift. So if you feel like a latte with a pastry after work, forget about it. Want to use this spot to study for an exam? Be prepared to call it quits promptly at 1pm. Late lunch at 2pm? Pear Street Bistro it is.
Atmosphere: 2
Food: 3
Service: 1
Staci Brewer
It gets packed in here , but its a nice vibe. Good strong coffee, tasty bites of food and affordable. Good place to bring your laptop and work. Full bar as well for an evening cocktail .
Atmosphere: 5
Food: 5
Service: 5
Dan Northwind
I stopped into East Bay Cafe in Pinole recently while waiting for a client and ended up sitting there for almost an hour. During that entire time, not once did any of the staff behind the counter make eye contact, check in, or offer a simple “Can I get you something?”
The issue wasn’t online ordering or confusion about how to order — I was seated right there, clearly visible. The real problem was that the employees seemed completely wrapped up in their own personal conversations: talking about weekend plans, music, parties, and everything except the customers in front of them.
It’s a shame, because the space itself has potential, but the service I experienced felt careless and unprofessional. A café that serves both coffee and alcohol should still remember the basics of hospitality — acknowledging the people who walk in. Until that changes, I can’t recommend this place.
Atmosphere: 2
Food: 1
Service: 1
Edvin Santos
Super delicious food 😋 place clean and organized. Lots of people on Saturday morning plan accordingly. The tables where full which was fine we came here for to go orders. Highly recommend !! 👌🏻
Atmosphere: 4
Food: 4
Service: 4
Nero Neopolitani
Paid through Square, waited an hour — no one bothered to make it
I ordered ahead through Google Maps / Square Pay and got the confirmation text. I showed up, waited nearly an hour past my pickup time, and finally went to ask what happened. The barista looked at me and said, “Oh, it’s right here. Do you want me to make it?”
Excuse me? The drink was “right there” but never made? I had already paid. This isn’t a favor — it’s basic service.
If a café chooses to use Square for online orders, it should at least monitor the tablet and fulfill them. Customers shouldn’t have to chase down their paid items or feel invisible while the staff socializes.
This experience was embarrassing for the business and frustrating for me. I won’t be back unless management decides to treat online customers with the same attention as walk-ins.
That kind of dismissive treatment is unacceptable. I live in the area and am well connected with lodges and organizations in Pinole and Hercules (Elks, Lions, etc.). I will be sharing my experience locally so others know how I was treated.
Atmosphere: 3
Food: 3
Service: 1
brenda ramos
Coffee is delicious but it’s always a lonngg wait for ONE iced coffee no food no pastrie :(
Doug Morgan
Last 2 times I visited, i waited 10 minutes for a small hot chocolate and the previous time a ube latte despite being one of only a few customers inside the shop? I finally asked why so long and found that they're more intent on filling 10-15 mobile orders, as opposed to servicing a patron who takes the time to walk to their shop and try and support local business. Additionally, when I asked an employee what a Ube Latte was (as it was a new special), he acted as if I were inconveniencing him to ask this question...I won't be back..
Service: 1
Ross Moody
What an awesome coffee shop. Their breakfast sandwich is one of the best I have had. Really awesome little shop
Atmosphere: 5
Food: 5
Service: 5
Priscilla Gomez
AMAZING lattes. Perfectly balanced, sweetened. You can tell they take pride in their drinks with the equipment and homemade syrups. We came in for our morning coffee and had to come back for another because we are passing through the area and won’t be back for a while. The caramel latte, vanilla latte, ube latte, AND strawberry matcha lattes did not disappoint and actually exceeded our expectations. Can’t wait to come back!
Atmosphere: 5
Service: 5
Kelly Mast
Such a fun spot for coffee, food or a drink! There’s plenty of seating and the Rosemary Gruyère scones are delicious. Definitely recommend this spot but it is busy so try it out when you’re not in a rush as there is a little bit of a wait.
We recently placed a pre-order of coffee to cater our wedding and they were super helpful and the coffee was delicious! They let us borrow coffee carafes for the event and return the next day. Would highly recommend their coffee for local events!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Reynolds
We stopped on the way to the Bay Area and they had a great mocha and pastry. The art work on the walls was also very cool, I’d stop here again for sure.
Atmosphere: 5
Food: 5
Service: 5
RV Martinez
Love my morning habana coffee accompanied with butter cinnamon bread. Perfect combo to start my mornings! I also love that I can go at night for a drink.
Atmosphere: 5
Food: 5
Service: 5
Chilly Willy's Smokehouse BBQ
Great coffee as always, but I don’t go there for the coffee. I go there for the belly up sandwich. It’s amazing.
Atmosphere: 5
Food: 5
Service: 5
Kara Scanlon
So happy we came from brunch today! The cinnamon rolls and finger print cookies are the best!
Interesting, but confusing venu for coffee/cafe vibes in the morning, but dinner/bar vibes in the evening. When you enter, the bar layout is very confusing; do I order from anywhere on the bar, do I wait to be seated? Staff look at you like you should already know. Not a lot of friendly greetings or smiles. It's not intuitive for a first time customer. The food was good and drinks OK. However when I asked staff about gluten in a drink on their menu, and male staff behind the bar was pretty condescending when answering, and was unable to show me a list of ingredients. They also close between lunch and dinner, which is very confusing, and there menu totally changes depending on the shift. So if you feel like a latte with a pastry after work, forget about it. Want to use this spot to study for an exam? Be prepared to call it quits promptly at 1pm. Late lunch at 2pm? Pear Street Bistro it is.
Atmosphere: 2
Food: 3
Service: 1
It gets packed in here , but its a nice vibe. Good strong coffee, tasty bites of food and affordable. Good place to bring your laptop and work. Full bar as well for an evening cocktail .
Atmosphere: 5
Food: 5
Service: 5
I stopped into East Bay Cafe in Pinole recently while waiting for a client and ended up sitting there for almost an hour. During that entire time, not once did any of the staff behind the counter make eye contact, check in, or offer a simple “Can I get you something?”
The issue wasn’t online ordering or confusion about how to order — I was seated right there, clearly visible. The real problem was that the employees seemed completely wrapped up in their own personal conversations: talking about weekend plans, music, parties, and everything except the customers in front of them.
It’s a shame, because the space itself has potential, but the service I experienced felt careless and unprofessional. A café that serves both coffee and alcohol should still remember the basics of hospitality — acknowledging the people who walk in. Until that changes, I can’t recommend this place.
Atmosphere: 2
Food: 1
Service: 1
Super delicious food 😋 place clean and organized. Lots of people on Saturday morning plan accordingly. The tables where full which was fine we came here for to go orders. Highly recommend !! 👌🏻
Atmosphere: 4
Food: 4
Service: 4
Paid through Square, waited an hour — no one bothered to make it
I ordered ahead through Google Maps / Square Pay and got the confirmation text. I showed up, waited nearly an hour past my pickup time, and finally went to ask what happened. The barista looked at me and said, “Oh, it’s right here. Do you want me to make it?”
Excuse me? The drink was “right there” but never made? I had already paid. This isn’t a favor — it’s basic service.
If a café chooses to use Square for online orders, it should at least monitor the tablet and fulfill them. Customers shouldn’t have to chase down their paid items or feel invisible while the staff socializes.
This experience was embarrassing for the business and frustrating for me. I won’t be back unless management decides to treat online customers with the same attention as walk-ins.
That kind of dismissive treatment is unacceptable. I live in the area and am well connected with lodges and organizations in Pinole and Hercules (Elks, Lions, etc.). I will be sharing my experience locally so others know how I was treated.
Atmosphere: 3
Food: 3
Service: 1
Coffee is delicious but it’s always a lonngg wait for ONE iced coffee no food no pastrie :(
Last 2 times I visited, i waited 10 minutes for a small hot chocolate and the previous time a ube latte despite being one of only a few customers inside the shop? I finally asked why so long and found that they're more intent on filling 10-15 mobile orders, as opposed to servicing a patron who takes the time to walk to their shop and try and support local business. Additionally, when I asked an employee what a Ube Latte was (as it was a new special), he acted as if I were inconveniencing him to ask this question...I won't be back..
Service: 1
What an awesome coffee shop. Their breakfast sandwich is one of the best I have had. Really awesome little shop
Atmosphere: 5
Food: 5
Service: 5
AMAZING lattes. Perfectly balanced, sweetened. You can tell they take pride in their drinks with the equipment and homemade syrups. We came in for our morning coffee and had to come back for another because we are passing through the area and won’t be back for a while. The caramel latte, vanilla latte, ube latte, AND strawberry matcha lattes did not disappoint and actually exceeded our expectations. Can’t wait to come back!
Atmosphere: 5
Service: 5
Such a fun spot for coffee, food or a drink! There’s plenty of seating and the Rosemary Gruyère scones are delicious. Definitely recommend this spot but it is busy so try it out when you’re not in a rush as there is a little bit of a wait.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We recently placed a pre-order of coffee to cater our wedding and they were super helpful and the coffee was delicious! They let us borrow coffee carafes for the event and return the next day. Would highly recommend their coffee for local events!
Atmosphere: 5
Food: 5
Service: 5
We stopped on the way to the Bay Area and they had a great mocha and pastry. The art work on the walls was also very cool, I’d stop here again for sure.
Atmosphere: 5
Food: 5
Service: 5
Love my morning habana coffee accompanied with butter cinnamon bread. Perfect combo to start my mornings! I also love that I can go at night for a drink.
Atmosphere: 5
Food: 5
Service: 5
Great coffee as always, but I don’t go there for the coffee. I go there for the belly up sandwich. It’s amazing.
Atmosphere: 5
Food: 5
Service: 5
So happy we came from brunch today! The cinnamon rolls and finger print cookies are the best!
Atmosphere: 5
Food: 5
Service: 5
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