Five Guys

2780 Pinole Valley Rd, Pinole
(510) 223-6031

Recent Reviews

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Matthew Punda

I’ve eaten at 5guys thousands of times and this location is horrible and it’s always the same employee that is charging me incorrectly and giving me the wrong order .

Subigya Khatiwada

Seen the ups and downs with staff changes and stuff. But when the stars are aligned right, this spot can really blow your socks off 🤣

José Antonio Fuentes

Excellent service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pimientos Verdes

Danielle D

Update- they honored the new burger !!!
The only reason I didn't give them 5 stars is because of the hair in my fries.
The people are great 💗

3/27
They got my order wrong but when I called they offered me a new burger. We will see if this happens when I go pick it up. I also found long black hair in the bag with my fries, thankfully it didn't end up in my mouth. That ruined my entire appetite. I will bump up the stars when I get my burger.

Food: 1

Service: 5

Jose Luis Garcia

Very dull the food was dry and cold.

Atmosphere: 2

Food: 1

Service: 3

islaynii

Been coming here for awhile and always gets my order wrong, i said no mushrooms and next time i know theyre there. Happens twice now. Gave it another chance this time i wanted oreo shake, then next thing you know they give me vanilla. Idk why but this hispanic lady did not understand anything i ordered

Atmosphere: 2

Food: 2

Service: 2

Lisa Bruce

The milkshakes are the best, since Scoopers by my High School .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

Julia Poynter

Always a pleasant experience eating at a 5 Guys, and this location was no exception. The strawberry milkshake was so refreshing and I love a good coke zero. The burgers are well worth the price.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Todd Davis

Thank you, Rachel. Every time I come here food is excellent fresh and the staff super friendly. I’ve been to a lot of five guys from concord basically all over this place here trust me is the best!!!!!!! I can feel the LOVE they put into the food!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Julia VanPoynter

Always a pleasant experience eating at a 5 Guys, and this location was no exception. The strawberry milkshake was so refreshing and I love a good coke zero. The burgers are well worth the price.

Atmosphere: 4

Food: 5

Service: 5

Andrew Ness

Good burgers, I just wish they had real cheese.

Atmosphere: 4

Food: 3

Service: 5

C w

Great food and customer service but expensive as heck

Keith Norman

Always great service from staff. Food is consistently delicious and filling. Because the meals are cooked fresh, it's a slight wait of about 10-12 minutes but always worth it.

Vegetarian options: Make sure you ask for onions to be well done

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Five Guys Style, Hot Dog, Little Bacon Cheeseburger, Burger and Fries

michael simmons

Great food, great customer service with a smile ??. Made to order hot and fresh.

Parking: Easy in and out with a van

Wheelchair accessibility: Very accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ Bacon Cheeseburger

Too Lean

Not the greatest burger. But it's always consistent. And unlimited toppings can't beat that!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

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