KFC
1544 Fitzgerald Dr, Pinole
(510) 222-6742
Recent Reviews
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Went through driv-thru today, asked for the 20 dollar meal box....repeat: we do not do that no more.....looking at the app you have 2, a honey one and the original one....do better
Atmosphere: 1
Food: 5
Service: 1
They’re the worst! Took too long to get order and they didn’t get it right. Have gone here several times for convenience only to get disappointed with lack of proper service. Have opted several times to get my fried chicken at Lucky’s Supermarket because of poor service and expected improvement but no go. It’s Lucky’s Supermarket going forward.
Atmosphere: 3
Food: 3
Service: 1
Fast service in drive through.
Polite staff.
Atmosphere: 4
Food: 5
Service: 5
Lobby was open so that was a plus, the gentleman who helped us was super friendly, the food was delicious. Another lady came out with refills for our waters. Just a lovely experience and the staff was so nice. Made our night so much better. Thank you!
First and fore most I left one one start because it is necessary for a review but I would do NO STARS if possible.
Eta: If you decide to be a patron of this establishment don’t say you weren’t warned.
The evening manager I’m not sure how to spell her name “Yolan” perhaps that calls herself the owner/manager and albeit or not she is rude and condescending towards her employees she yells at them and treats them like garbage as if they are her (and I’m sorry for the lack of a better word) slaves.
This is very unfortunate to witness, as she calls her employees stupid and talks down to them when it not the employee’s fault for having extremely poor management and or training.
She shouldn’t be a manager much less should she be a proprietor of such an establishment that serves the public.
CORPORATE…. Should IMMEDIATELY review any and all videos of the managers treatment of these employees.
I come to this KFC quite a lot, however, here lately at the drive thru, the order has been wrong consistently. It is like they don't even care weather or not they listen and attempt to put the correct food in the bag. The service very very slow!! I do believe I will go to another KFC due to the lack of concern for accuracy.
Atmosphere: 2
Food: 5
Service: 2
Customer service 👎🏻
Atmosphere: 1
Food: 1
Service: 1
It tastes the same as it did 40 years ago.
Atmosphere: 5
Food: 5
Service: 5
Had a terrible experience on Memorial Day. Why is the drive-thru staff so rude and why do they throw sauce when someone is polite?
Service: 1
Disgusting in every aspect, and I love KFC
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They stole my money, or messed up my order, depending on how you look at it. I drove through and ordered 5 piece tender with 2 mashed potatoes. He asked if j wanted fries. I said no two mashed potatoes. I paid TWENTY
dollars for this. When I get home there are NO mashed potatoes. Just the fries i said no i dont want. I have nothing to dip the tenders in. It's like a 10 minute drive back, so of course everything will be cold. Basically never going here again.
Atmosphere: 3
Food: 5
Service: 1
Not a place to go back have experienced twice coming to this KFC and services is not as friendly as it should be.
Food: 4
Service: 1
Attitude and rude service. And the food is old.
Atmosphere: 3
Food: 2
Service: 1
Customer service are awful the staff is so rude and unprofessional specially the mexican short lady sucks i will never visit the place again no one should visit thay have no respect and shame
Atmosphere: 1
Food: 1
Service: 1
Again ignored my order and gave me what they wanted to. I ordered 3 piece -white meat. They give me 3 piece dark
Atmosphere: 2
Food: 4
Service: 1
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