Panera Bread
1376 Fitzgerald Dr, Pinole
(510) 758-0015
Recent Reviews
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We ordered online for take out and part of our order was 6 frosted cookies. When we opened the bag at home we received 3 frosted cookies and 3 chocolate chip. We were not told about the change or offered anything in substitution they simply did it. We did not want the cookies you could not get rid of!
Atmosphere: 3
Food: 2
Service: 1
Cool salads though a bit pricey I got 🤞 was able to snag 2 cinnamon rolls without frosting!
Atmosphere: 4
Food: 4
Service: 4
This was my first time trying Panera bread. I ordered through the app and I'm so glad that I did. I walked in and there was a line and only one person helping customers even though I saw other employees. The next issue was there wasn't any signage to tell where to pickup online orders. After waiting a few minutes another went to the back of the store and found out this was where you picked up online orders. Now back to the sandwich it was delicious. The sandwich had plenty of meat and flavor. I will return but only for online ordering.
Atmosphere: 3
Food: 4
Service: 3
I just ordered from panera. The food was delicious. I want to thank the girl that attended me today 2:30pm it was Stacy she was really nice, very friendly. Once I entered the door she was really patient with me and said hi once I walked in the door. I told her I didn't know what to order and she told me to let her know when I was ready. She understood me when I was struggling to figure out what my family wanted to eat so I could order it. The rest of my family came in, I spilled my drink on accident because I was trying to help my baby cousin and she was Super understanding and considerate. I told her about the spill and I apologized because I felt so bad and they went to help finish picking it up. She was so nice even at the very end. Thank you so much for your customer service we need more people like you in the world. Hope to see you soon again 🤗♥️
Atmosphere: 5
Food: 5
Service: 5
The employee at the counter, Court L. , gave very nice service!
Atmosphere: 4
Food: 3
Service: 5
Constantly out of items like bananas, mayo, turkey, tomatoes. This is the only panera bread that ive been too that is constantly out of regular items.
Theyve been out of bananas and turkey for the past 3 days.
Go somewhere else.
Atmosphere: 1
Food: 2
Service: 1
I love Panera
Atmosphere: 5
Food: 5
Service: 5
BIG selection of sandwiches salads soup. Everything on the menu you have to try it more than once.
Atmosphere: 4
Food: 5
Service: 4
Good customer service 👍
Atmosphere: 5
Food: 5
Service: 5
The worst Panera bread I’ve ever had, I couldn’t even finish my food, and while the food was horrible, the service was worse.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Order would say ready but it’s not. Hit or miss if you’ll get your order on time or wait 5-10 minutes after your order says ready on the screen.
I’m consistently impressed by the experience at Panera Bread. The service is friendly and fast, with staff who are always happy to answer questions and make recommendations. Their signature salads, especially the Mediterranean Veggie, are a delicious and healthy option. The ambiance is warm and cozy, making it the perfect environment for dining alone or with a group. It’s not too loud, and the lighting gives it a soothing, welcoming vibe. Panera is my favorite place to grab a satisfying meal in a relaxing setting!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
The customers service could be a lot better. Looks like a lot of
discrimination
Atmosphere: 3
Food: 5
Service: 1
Great price on breakfast sandwich bungle! I was disappointed in my fugi apple salad, extremely bland.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Tomato Soup, Breakfast Sandwich Family
Food is always good, but they were out of a lot of options.
Atmosphere: 3
Food: 5
Service: 4
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