Subway

2768 Pinole Valley Rd, Pinole
(510) 283-5440

Recent Reviews

A J

Ordered 5 sandwiches. On 3 of them they added toppings that weren't asked for and didn't give the toppings that were asked for They also didn't give extra meat that was paid for. Didn't get much sauce at all on any sandwich. Horrible experience with this subway franchise every time I've been there. Owner isn't doing any quality control and the employees don't pay attention to the orders

Food: 2

Service: 1

Kenneth Miller

Poor service.

Service: 1

Flower H.

A family of four went to this subway around 6:00pm and the lady working there told us that we need to wait like 20 minutes because she had a big order to prepare. We came back 20 minutes later she was helping other customers and I asked her: are you taking orders now? And she said it will take a while, and there were only two customers in line.We felt so disappointed because we really like this subway but unfortunately now her big order are more important.

Tyler K.

Such a sweet lady working behind the counter tonight. My boyfriend and I showed up this evening and walked in on some customer giving the worker a hard time because there coupon reader isn't working. Then she went on to complain about everything she possibly could, including the reviews for this place, which she said they deserved. Psa to people who are having a miserable day: please don't take it out on the workers who serve you, they don't deserve that. This woman was running the store alone and had the space very clean and tidy, and she was efficient with our order. She also was very kind considering she was just talked down to for the last 15 minutes prior to us being able to order. Anyways, thanks for another tasty veggie delight!

janine farias

Walked in 30 min.after they opened and the girl says "here to pick up?" After I said no she was very rude towards me. I asked for a turkey sandwich and what types of cheese do they have. She just points to a list and I chose Monterey. Then she blurts out "that costs extra" even though it wasn't noted. I got the worst sandwich ever. There was barely a slice of turkey. The bread was hard. The tomatoes tasted rotten. And the lettuce was brown. That meant the veggies were from the day before especially since they just opened. Nothing was FRESH! I'm never going back!! They need to get rid of her ASAPParking: Never any vacant spots

Atmosphere: 1

Food: 1

Service: 1

Terry C.

They seem to always have the chairs up on the tables with tables closed. No where to wash your hands bathroom has been out of order for a long time .they dont like to give out napkins . Cashier is very rude and she seems to be by herself all the time . Has to be the worst subway

Jaswinder Singh

They have restrooms but they don't let you use it, they will always tell you it's not

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Roast Beef

Daniel G.

I brought my daughter here just to grab a fountain drink. We left without tasting it, because the employee had her hands full with a bunch of high schoolers just being reckless in the store. She didn't have any support, no coworkers to help or anything. Stepped out of the store and my daughter told me the lemonade tasted like water. So I tried it. And she was a lot more gracious than I would've been in describing it. We threw it away and I cut my losses. Shame on the owners of this place. I don't understand how or why this place is open.

Samir A.

Beware of this subway. They send coupons , went there with kids, ordered sandwiches , bill time was refused valid subway coupons. Bait and switch strategies used to make sales. Had to pay as sandwiches were made. Very embarrassing being refused valid subway coupons that were received unsolicited. Shame on subway!

Farzin - Seyed Lavasani

That's very clean place. No line. It's fast and fresh. My son mentioned that they put too much Beef. ?? however, he likes the food. But, they DO NOT let to use the bathroom. They don't have a place for customers to wash their hands. Always mentioned that the restroom is out of service. I also, notice this store has not health department. Permit. It expired on 02, 03,2023. After that, no one shows up to inspect.

Atmosphere: 2

Food: 4

Service: 1

Marci P.

Today, the woman working at 11 AM is a keeper and deserves a raise. She is the only reason why I will continue coming back. She is quick, hardworking, and makes a great sandwich.

SF2TOKYO

Wow. I will never return to this subway. First of all, if you don't have cucumbers, then make sure I can't order it on the app. Second, why did this restaurant feel like a sauna? Could you please turn on the air conditioning? And if it's not working, could you at least open the door? I really wanted to eat inside, but that wasn't happening. I'll stick with another location.Parking: There are spots where it looks like the asphalt melted, and the wheels created potholes. LOL.

Atmosphere: 1

Food: 4

Service: 3

Tracey Blake

Ordered Sandwich through the app. Missing several toppings, brown lettuce. If I wasn't back at work, I'd take it back... I just might when I get off.Oh, AND I ordered the Turkey Titan.Whomever made my sandwich put less than what goes on the regular turkey sandwich. They for sure cutting cost, ripping you off if you order through the app.

Food: 2

Service: 1

emi

Food is good if you need a quick meal but service is a little iffy?

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Vitaminwater Power

Molly M.

that ching be late afr they open at 8 n she don't devote to slide threw till 10 she buggin..!!!

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