Burger King
604 Bailey Rd, Bay Point
(925) 458-9311
Recent Reviews
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Terrific service by shehnoor .
This was honestly one of the nastiest experiences I’ve ever had at any fast-food place. The food was disgusting — bad smell, sloppy presentation, and clearly not fresh. But what’s worse than the food is the so-called “manager” running the place(she a indian lady i believe her name is Gupreet ).
This manager is rude, unprofessional, and talks to customers like they’re doing us a favor by messing up orders. Zero customer service, zero respect, and zero accountability. Instead of fixing the problem, they act irritated, dismissive, and completely careless.
If this is the person in charge, no wonder the whole store feels dirty, chaotic, and poorly run. This location seriously needs a new management team because whoever is running it now has no business being in charge of anything.
Atmosphere: 1
Food: 1
Service: 1
Food and ambience top notch clean and good
Atmosphere: 5
Food: 5
Service: 5
I had a really bad experience at this Burger King. The manager (indian young lady) , is extremely rude and unprofessional. She gave me the wrong order, and when I politely asked for it to be corrected, she refused and acted like it was my fault. Her attitude was terrible, and she didn’t care at all about customer service.
This location seriously needs better management. I won’t be coming back until things improve.
Atmosphere: 1
Food: 1
Service: 1
I come by this weekend and my food was very hot drive thru was very fast the person who took my order was so kind I’ll be back
Atmosphere: 5
Food: 5
Service: 5
Very clean resturant the food is fresh and the fries is very crispy and fresh thank you
Atmosphere: 5
Food: 5
Service: 5
Fast Food Chains like this one is proving that the American Dream is Dead. If you are trying to feed a family of three it will run you a total of $43.00 for subpar food. The worst part is that even if you order a large drink you still get small fries, and at this location they didn't even fill up the soda all the way. Take your money and go to an actual place that taste better, you'll probably get more food out of it that way. Also I ordered the jack-o-latern whopper and got a regular whopper.
Atmosphere: 3
Food: 1
Service: 1
Good place the food is really good and fresh amd the service was great!
Atmosphere: 5
Food: 5
Service: 5
Fast service and hot food great management
Atmosphere: 5
Food: 5
Service: 5
Great food great restaurant clean and fast
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is very fresh and yummy at this location the restaurant is very clean the management is very good well maintained restaurant
Atmosphere: 5
Food: 5
Service: 5
Fast food place
Atmosphere: 4
Food: 4
Service: 4
The guy who took my order was very respectful and the service was very fast will be coming again you rule Burger King
Atmosphere: 5
Food: 5
Service: 4
Horrible wait time the place was all empty and yet they managed to take forever to give us our food and on top of that they didn't even give us the right order do not recommend going to this location
Atmosphere: 2
Food: 3
Service: 1
Those order screens are super impersonal. Our order took FOREVER. lunch time rush should be staffed properly and your 15 dollar whopper combo should be 7 dollars. Especially when I order no pickles and you give me pickles anyways.
Atmosphere: 1
Food: 1
Service: 1
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