The fact I can’t called the store to let them know I got charged for something I didn’t get and this third party thing on the phone is stupid.
Chelle
Crowded but that's okay. I'm use to that but no one wants the last few crumbs of food in their order. Just made more. Food was good tho. Customer service was meh.
Atmosphere: 4
Food: 5
Service: 3
Mia Brown
They are super slow 🦥
Atmosphere: 2
Food: 5
Service: 1
monica dupree
There are always short staff. Only one person doing all the orders. High staff turnover rate.
Atmosphere: 4
Food: 5
Service: 4
Kevin Toney
Long wait, but there was a BOGO deal going on at the time so that may have increased the long line
Atmosphere: 4
Food: 5
Service: 4
Stevie Wonder
Did Catering for a High School Sports event. it was terrible. Aprox 40 minutes late, and then when we pulled it out and set up, we were short aprox 50 percent of food. I have had other businesses cater and this was by far the worst experience. They did credit me back some money but that did not do anything for everyone waiting for the food and for those we could not feed because we ran out. They should have credited back the whole order.
Atmosphere: 1
Food: 3
Service: 1
Tony Morfin
The food is good but it is the second time I order on the chipotle app and they do not give me what I ask for, I buy 1 bowl with double carne asada and a portion of chicken, beans, rice, fajitas, queso blanco, pico de gallo and they only put a small amount of the meats I ordered and rice and beans and the second bowl very similar to the first one and they added more bean juice than beans and not to mention the attitude of the employees
Atmosphere: 1
Food: 1
Service: 1
Tom Viscuso
Come here if you like rice. It's the main ingredient. Everything is covered with rice. If u order no rice they give you 1/10 of the portion. Your money is wated on rice. Don't go here
Atmosphere: 1
Food: 1
Service: 2
Matt King
This particular Chipotle sucks! The food is not live it should be
Atmosphere: 3
Food: 1
Service: 1
Tanisha Oliver
This location has gone down hill and badly too. Why is it that the chips are ALWAYS stale?? And whoever are the new cooks ARE TERRIBLE COOKS. Just throw the whole entire staff away and replace them tbh. Wishy wash attitudes, terrible cooks, and bland nasty food. Ima stop coming to this location and just go to pleasant hill or walnut creek.
The fact I can’t called the store to let them know I got charged for something I didn’t get and this third party thing on the phone is stupid.
Crowded but that's okay. I'm use to that but no one wants the last few crumbs of food in their order. Just made more. Food was good tho. Customer service was meh.
Atmosphere: 4
Food: 5
Service: 3
They are super slow 🦥
Atmosphere: 2
Food: 5
Service: 1
There are always short staff. Only one person doing all the orders. High staff turnover rate.
Atmosphere: 4
Food: 5
Service: 4
Long wait, but there was a BOGO deal going on at the time so that may have increased the long line
Atmosphere: 4
Food: 5
Service: 4
Did Catering for a High School Sports event. it was terrible. Aprox 40 minutes late, and then when we pulled it out and set up, we were short aprox 50 percent of food. I have had other businesses cater and this was by far the worst experience. They did credit me back some money but that did not do anything for everyone waiting for the food and for those we could not feed because we ran out. They should have credited back the whole order.
Atmosphere: 1
Food: 3
Service: 1
The food is good but it is the second time I order on the chipotle app and they do not give me what I ask for, I buy 1 bowl with double carne asada and a portion of chicken, beans, rice, fajitas, queso blanco, pico de gallo and they only put a small amount of the meats I ordered and rice and beans and the second bowl very similar to the first one and they added more bean juice than beans and not to mention the attitude of the employees
Atmosphere: 1
Food: 1
Service: 1
Come here if you like rice. It's the main ingredient. Everything is covered with rice. If u order no rice they give you 1/10 of the portion. Your money is wated on rice. Don't go here
Atmosphere: 1
Food: 1
Service: 2
This particular Chipotle sucks! The food is not live it should be
Atmosphere: 3
Food: 1
Service: 1
This location has gone down hill and badly too. Why is it that the chips are ALWAYS stale?? And whoever are the new cooks ARE TERRIBLE COOKS. Just throw the whole entire staff away and replace them tbh. Wishy wash attitudes, terrible cooks, and bland nasty food. Ima stop coming to this location and just go to pleasant hill or walnut creek.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
🤦♂️ was not going to review this spot but cmon the 2 large bag of chips I order were stale. The bowl and service was on point. Sorry no pictures
Atmosphere: 4
Food: 3
Service: 5
Loud annoying music. We had to walk out
Atmosphere: 1
Food: 4
Service: 4
I got there and the lady burnt my tortilla and I asked for pinto beans and gave me both I asked for steak there was no steak
Atmosphere: 1
Food: 1
Service: 1
Online order and pick up was great. Food was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips, Build Your Own Burrito Bowl, Build Your Own Quesadilla
Wonderful staff with great service with a smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build-Your-Own Chipotle
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