I come here every day and every other day I have to ask them to remake my drink Or food order . So frustrating only dunkin in this city or where go somewhere else. The staff are mostly so sweet but they need to be trained on how to make drink or take orders not where the problem is I always ask for less milk and I xtra ice. I get a full cup with barely any ice almost every time. Then once I have them remake it it’s like the skip the flavor and maybe give me decaf because it taste so different. How is it I been coming in here for years and still have the same problem. Mind you I’m spending 10$ everyday even more if I have the my kids with me . They will remake it with a smile but I just don’t get why it’s so hard so to get right ….
Atmosphere: 2
Food: 3
Service: 4
Sfhenska Semoloni
Today, you lost my family as a client & we Latinos, so is a big family. I ordered a coffee trying to get an offer that you guys have about a $3 ham & cheese pretzel after I paid. I noticed they extra $3 wasn't charged, so no ham pretzel? So I ordered another coffee & and again, I didn’t read the DETAILS of the $3 Deal. So I asked the girl that came to give our order & she had no idea. I went inside & and talked to the manager. I had no idea of her name ? (is the one in PittsburghCA) she explained that I didn’t add the pretzel that I didn’t read the DETAILS BS. OK, it was my fault I DIDN’T READ ALL THE DETAILS, BUT SERIOUSLY? she wanted me to buy another coffee to do the $3 DEAL. She couldn't make any exception & sell me the $3 Ham pretzel, but NI SHE COULDN'T SO TODAY YOU LOST A BIG LATINO FAMILY ALL OVER THE COUNTRY s
Atmosphere: 5
Food: 3
Anna Komarova
The donuts are delicious, the coffee is also not bad. The only thing is there is no place to sit inside. (There is a table with chairs, but I understand that it is only for workers)
Atmosphere: 4
Food: 5
Service: 5
vincent bruno
Your average dunkin', this location has no indoor seating for customers. Also noticed the app and ordering kiosks did not have everything that the store had, so if there was a particular pastry you want, you have to order in person.
Atmosphere: 3
Food: 5
Service: 4
Megan M
No bathroom and seating area closed off. Great way to let your customers know you don't really want them in your store.
Atmosphere: 1
Food: 3
Service: 2
Nick Lindsey
The best chocolate glazed doughnut and coffee I ever had here!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
JP
Good customer service. I odrerd a half dozen. Doughnuts are ok. A little on the dry side.
Atmosphere: 3
Food: 2
Service: 4
Jay L
I stopped by to grab a bite before heading to Oakland. I ordered the croissant, sausage, egg, and cheese sandwich with potato rounds, and a blueberry donut iced coffee. Aurora was so nice she was able to substitute the creamer with oatmilk. She was so nice with great customer service!
Atmosphere: 5
Food: 5
Service: 5
Angela Simms
I brought food for my staff and I tried the Hot Honey sandwich!!! OMG, I had to clutch my pearls that sandwich was awesome!! This is my new go to!!!
I knocked down a star for the stupid place the kiosk was located. It was right next to the line so when you are ordering on it, you are in everyone's way going to the cashier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Doughnut
Darrell Gabbert
They advertise senior discount but say they are independent and dont give disciunt. Will not go there again.
Atmosphere: 1
Food: 4
Service: 3
J C
We just passing by in this area and we saw this Dunkin donuts and we bought a dozen and apple fritters
Compared to many other donut shops their prices and variety are very good. The staff was very friendly and professional. They also have a good variety of cups and mugs...much better prices than a certain coffee chain which charge an arm and a leg for Chinese made mugs and cups.
I come here every day and every other day I have to ask them to remake my drink
Or food order . So frustrating only dunkin in this city or where go somewhere else. The staff are mostly so sweet but they need to be trained on how to make drink or take orders not where the problem is I always ask for less milk and I xtra ice. I get a full cup with barely any ice almost every time. Then once I have them remake it it’s like the skip the flavor and maybe give me decaf because it taste so different. How is it I been coming in here for years and still have the same problem. Mind you I’m spending 10$ everyday even more if I have the my kids with me . They will remake it with a smile but I just don’t get why it’s so hard so to get right ….
Atmosphere: 2
Food: 3
Service: 4
Today, you lost my family as a client & we Latinos, so is a big family. I ordered a coffee trying to get an offer that you guys have about a $3 ham & cheese pretzel after I paid. I noticed they extra $3 wasn't charged, so no ham pretzel? So I ordered another coffee & and again, I didn’t read the DETAILS of the $3 Deal. So I asked the girl that came to give our order & she had no idea. I went inside & and talked to the manager. I had no idea of her name ? (is the one in PittsburghCA) she explained that I didn’t add the pretzel that I didn’t read the DETAILS BS. OK, it was my fault I DIDN’T READ ALL THE DETAILS, BUT SERIOUSLY? she wanted me to buy another coffee to do the $3 DEAL. She couldn't make any exception & sell me the $3 Ham pretzel, but NI SHE COULDN'T SO TODAY YOU LOST A BIG LATINO FAMILY ALL OVER THE COUNTRY s
Atmosphere: 5
Food: 3
The donuts are delicious, the coffee is also not bad. The only thing is there is no place to sit inside. (There is a table with chairs, but I understand that it is only for workers)
Atmosphere: 4
Food: 5
Service: 5
Your average dunkin', this location has no indoor seating for customers. Also noticed the app and ordering kiosks did not have everything that the store had, so if there was a particular pastry you want, you have to order in person.
Atmosphere: 3
Food: 5
Service: 4
No bathroom and seating area closed off. Great way to let your customers know you don't really want them in your store.
Atmosphere: 1
Food: 3
Service: 2
The best chocolate glazed doughnut and coffee I ever had here!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Good customer service. I odrerd a half dozen. Doughnuts are ok. A little on the dry side.
Atmosphere: 3
Food: 2
Service: 4
I stopped by to grab a bite before heading to Oakland. I ordered the croissant, sausage, egg, and cheese sandwich with potato rounds, and a blueberry donut iced coffee. Aurora was so nice she was able to substitute the creamer with oatmilk. She was so nice with great customer service!
Atmosphere: 5
Food: 5
Service: 5
I brought food for my staff and I tried the Hot Honey sandwich!!! OMG, I had to clutch my pearls that sandwich was awesome!! This is my new go to!!!
Atmosphere: 5
Food: 5
Service: 5
Would not answer my calls when I tried to order
Atmosphere: 1
Food: 1
Restaurantji Recommends
I knocked down a star for the stupid place the kiosk was located. It was right next to the line so when you are ordering on it, you are in everyone's way going to the cashier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Doughnut
They advertise senior discount but say they are independent and dont give disciunt. Will not go there again.
Atmosphere: 1
Food: 4
Service: 3
We just passing by in this area and we saw this Dunkin donuts and we bought a dozen and apple fritters
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
The iced matcha latte is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancake Minis, Coffee Roll, Wake-Up Wrap - Sausage Egg and Cheese, Donuts
Compared to many other donut shops their prices and variety are very good. The staff was very friendly and professional. They also have a good variety of cups and mugs...much better prices than a certain coffee chain which charge an arm and a leg for Chinese made mugs and cups.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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