Poor customer service, very poor whoever establishment is this they need to step in I don’t know if this is a franchise owner but not a good look in there.I ask for refund!!!
Atmosphere: 1
Food: 1
Service: 1
KK
Service was good. Food not so good. To expensive.
Atmosphere: 2
Food: 1
Service: 4
Celio Ulloa
I was waiting for more than 10 minutes and no one helped us.
Service: 5
allen wright
My experience at round table was great customer service was good I saw very hard worker ms Jennifer was amazing even though she was working by herself... I highly recommend give Jen a raise because she deserves it
Atmosphere: 3
Food: 5
Service: 5
Javier Vizcarra
My pizza look really sad, I paid $58.00 for a 7/11 looking like pizza, I have pictures of my pizza, and I love pizza but this place changed my mind, next time I'll choose Taco
Atmosphere: 1
Food: 1
Service: 1
Brett Orndorff
When my wife picked up the pizza, the staff was huddled around her pizza box, which was open as if they were inspecting it. They acted weird and suspicious when she picked up the pizza but didn’t think anything of it.
Once she got home, she realized the staff made it with red sauce, (it was ordered with creamy garlic sauce), they realized the mistake, and tried to wipe it away and cover it with a ranch drizzle that was not requested.
Called and the manager was on break, which is fine, the employee who answered immediately remembered the order… I wonder why. They offered to remake it, but no I just wanted a refund. The employee agreed, and would give the information to the manager to process. I gave my phone and requested the manager call me when the refund was processed. I still have not heard back from them. It’s been almost 24 hours now.
Everyone makes mistakes, the management needs to instill in their team to be honest and upfront with customers. My wife loves Round Table and would’ve waited for what she ordered, but now this restaurant has lost our business for quite some time if not forever.
Atmosphere: 1
Food: 1
Service: 1
Mohamed Elnowihy
Rude people, discusting food. Mean manager. Strongly, I don’t recommend it at alllll!
Atmosphere: 1
Food: 1
Service: 1
Antonio Pando
No sauce on my pizza barely any cheese burnt my daughter's cheese pizza.
Atmosphere: 1
Food: 1
Service: 2
Theresa Duncan
I just spent $90 on 2 pizzas. They delivered them and they’re cold (cheese isn’t melted) the pizzas are as thin as paper! And I have been calling them for 30 mins and the managers voicemail box is full. I am furious and will be stopping by there shortly to demand my money back!! Do not go here!
Atmosphere: 1
Food: 1
Service: 1
Robert Zaus
Roundtable used to be a good pizza place. Now their service is terrible and they will not even deliver. I used to order from this roundtable several times a year . Mainly for large events , I would order 5- 10 pizzas at a time ( pending on the event). Now they will not deliver, they out source their calls and they want to charge top dollar for bad quality. My advice find a new chain to deal with , roundtable is the bottom now...
Their online ordering app and website is so horrible I find myself buying pizza at Dominoes or Mountina Mike's much more. I lose rewards and discounts so much it turns me off of Round Table pizza everytime I try to order, I've missed out on rewards and discounts for $50-100 orders many times and lose coupons and discounts they have all because of the app and website. Won't honor online rewards or specials when you call in order either.
The food, sometimes you get a good pizza, but more than 50% it's burned outside and barely cooked on inside and doughy. Everytime they try to skimp on dipping sauces I paid extra for. Take business elsewhere, Round Table is going down the drain.
FIX YOUR MOBILE APP ORDERING AND YOU WILL GET MORE BUSINESS.
Atmosphere: 1
Food: 4
Service: 1
Carolyn McGinnis
The Manager was very rude & refused to talk to me about my incorrect order. When I insisted, she told me she could refuse to serve me. She then went into the office.
Atmosphere: 1
Food: 1
Service: 1
Jessica C
Spent 55$ on pizzas foods good but asked for wifi password and was told no wifi here after seeing it pop up as round table guest wifi
Atmosphere: 4
Food: 4
Service: 2
Paul Case
Ripped me off charged me for 4 sodas. Didn't refund crooks , and there was a bubble in my pizza
Service: 1
Marco Sosa
This store does not comply with customer service, very poor service , screw up on the order, never gets delivered and they don't want to refund money , sucks don't order from this place
Poor customer service, very poor whoever establishment is this they need to step in I don’t know if this is a franchise owner but not a good look in there.I ask for refund!!!
Atmosphere: 1
Food: 1
Service: 1
Service was good. Food not so good. To expensive.
Atmosphere: 2
Food: 1
Service: 4
I was waiting for more than 10 minutes and no one helped us.
Service: 5
My experience at round table was great customer service was good I saw very hard worker ms Jennifer was amazing even though she was working by herself... I highly recommend give Jen a raise because she deserves it
Atmosphere: 3
Food: 5
Service: 5
My pizza look really sad, I paid $58.00 for a 7/11 looking like pizza, I have pictures of my pizza, and I love pizza but this place changed my mind, next time I'll choose Taco
Atmosphere: 1
Food: 1
Service: 1
When my wife picked up the pizza, the staff was huddled around her pizza box, which was open as if they were inspecting it. They acted weird and suspicious when she picked up the pizza but didn’t think anything of it.
Once she got home, she realized the staff made it with red sauce, (it was ordered with creamy garlic sauce), they realized the mistake, and tried to wipe it away and cover it with a ranch drizzle that was not requested.
Called and the manager was on break, which is fine, the employee who answered immediately remembered the order… I wonder why. They offered to remake it, but no I just wanted a refund. The employee agreed, and would give the information to the manager to process. I gave my phone and requested the manager call me when the refund was processed. I still have not heard back from them. It’s been almost 24 hours now.
Everyone makes mistakes, the management needs to instill in their team to be honest and upfront with customers. My wife loves Round Table and would’ve waited for what she ordered, but now this restaurant has lost our business for quite some time if not forever.
Atmosphere: 1
Food: 1
Service: 1
Rude people, discusting food. Mean manager. Strongly, I don’t recommend it at alllll!
Atmosphere: 1
Food: 1
Service: 1
No sauce on my pizza barely any cheese burnt my daughter's cheese pizza.
Atmosphere: 1
Food: 1
Service: 2
I just spent $90 on 2 pizzas. They delivered them and they’re cold (cheese isn’t melted) the pizzas are as thin as paper! And I have been calling them for 30 mins and the managers voicemail box is full. I am furious and will be stopping by there shortly to demand my money back!!
Do not go here!
Atmosphere: 1
Food: 1
Service: 1
Roundtable used to be a good pizza place. Now their service is terrible and they will not even deliver. I used to order from this roundtable several times a year . Mainly for large events , I would order 5- 10 pizzas at a time ( pending on the event). Now they will not deliver, they out source their calls and they want to charge top dollar for bad quality. My advice find a new chain to deal with , roundtable is the bottom now...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Their online ordering app and website is so horrible I find myself buying pizza at Dominoes or Mountina Mike's much more. I lose rewards and discounts so much it turns me off of Round Table pizza everytime I try to order, I've missed out on rewards and discounts for $50-100 orders many times and lose coupons and discounts they have all because of the app and website. Won't honor online rewards or specials when you call in order either.
The food, sometimes you get a good pizza, but more than 50% it's burned outside and barely cooked on inside and doughy. Everytime they try to skimp on dipping sauces I paid extra for. Take business elsewhere, Round Table is going down the drain.
FIX YOUR MOBILE APP ORDERING AND YOU WILL GET MORE BUSINESS.
Atmosphere: 1
Food: 4
Service: 1
The Manager was very rude & refused to talk to me about my incorrect order. When I insisted, she told me she could refuse to serve me. She then went into the office.
Atmosphere: 1
Food: 1
Service: 1
Spent 55$ on pizzas foods good but asked for wifi password and was told no wifi here after seeing it pop up as round table guest wifi
Atmosphere: 4
Food: 4
Service: 2
Ripped me off charged me for 4 sodas. Didn't refund crooks , and there was a bubble in my pizza
Service: 1
This store does not comply with customer service, very poor service , screw up on the order, never gets delivered and they don't want to refund money , sucks don't order from this place
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