I've never had a bad experience here. Today however I went through the drive through and recieved this cup.. I didn't look at it until I had already left but I won't be drinking it. Was this someone else's? It looks to be lipstick.... marker? Im not sure but super ick. Im also trying to find a way to add this picture here as well..
Samira
The customer service here has been incredibly disappointing, especially for my first visit. I was left waiting an eternity before anyone came to take my order, and it made for a frustrating experience. It's disheartening to see such a lack of attention to customers.
Maria Cristina Montufar
If you want to chat, you can, although there is background music playing, it did not present an obstacle to the conversation, and I have questionable hearing....
Atmosphere: 5
Food: 5
Service: 5
Jordan Wilson
The girls this morning Friday March 14th around 11 am were absolutely awesome. Super sweet girls and they wrote cute little notes and smiley faces on all of my stuff.
Atmosphere: 5
Food: 5
Service: 5
Asma Ahmadi
I'm extremely disappointed with my recent visit to this Starbucks location. I ordered drinks through the drive-thru, but what I got was a drink that tasted nothing like it's supposed to. The flavors were off, and it was clear that the barista didn't follow the recipe. To make matters worse, the customer service was horrible. We waited in the drive-thru line for an excessively long time, only to have our drink forgotten when we got to the window. When we asked about our missing drink, the staff seemed put off and unapologetic.
Service: 1
marcelino's here
they told a nice kind homeless girl she needed to buy something to sit inside and denied her a cup of water ( February 2025 )
Atmosphere: 1
Food: 1
Service: 1
Cherry Skary
Baristas ignore front counter.
Parking: Shares parking lot with side of Courtyard by Marriot
Wheelchair accessibility: Full ramp on one side, sidewalk ramp on the other near handicap parking.
Atmosphere: 1
Food: 2
Service: 1
Lawrence Raju Prasad
Very friendly staff. Ready to assist.
Atmosphere: 5
Food: 5
Service: 5
Jewell L. Bachelor
Every time I come here (through drive through) the customer service is HORRIBLE. They always have an attitude when I’m trying to get mt order
Extremely disappointing. They have no clue how to make the drinks. And even the pastries are not cooked properly. First time going to this location and for sure will be the last.
Food: 1
Service: 1
Raquel Leonberger
NEEDS IMPROVEMENT - They made my drink wrong. Asked for Vanilla Latte w an extra shot and extra foam on top. Went through the drive-through and took off to work. When getting to work, I noticed my drink was half a cup of coffee and the other half foam. They got the flavor right but not the measurements of the drink. My drink was made wrong. They need to focus better and understand what the customer is asking. I'm disappointed with my drink at Starbucks. I don't like paying for service that is half a$$ and waste of my time going there, thinking going get good service. didn't have time to go back. ?
Jacquee Sanchez
Fast line and good service
Atmosphere: 5
Food: 5
Service: 5
Susan McKenna
Filthy dirty disgusting!
I came to this Starbucks after a horrible night of no sleep thx to some kids partying until 5:30am or so and keeping me up. I just wanted a nice coffee and to do some work on my laptop… of course, after a few sips, I needed to use the toilet…. At 6am, this photo is what the bathroom looks like. Since this store opens at 4:30, the workers had been here for HOURS & nobody bothered to clean the restroom? The lights to the hallway weren’t even on… and the workers scoffed at me when I asked them the code to get inside… Come on!! Have a little pride in your work! Nobody likes the cleaning part of this job but that is absolutely disgusting in a place where people eat…the employees have their own bathroom so my guess is they never even bother to ever go inside the nasty public one…and..
I can only imagine what the food prep looks like where nobody can see it. I will never come back to this location again.
Exselent Good service and fast always good
Atmosphere: 5
Food: 5
Service: 5
I've never had a bad experience here. Today however I went through the drive through and recieved this cup.. I didn't look at it until I had already left but I won't be drinking it. Was this someone else's? It looks to be lipstick.... marker? Im not sure but super ick. Im also trying to find a way to add this picture here as well..
The customer service here has been incredibly disappointing, especially for my first visit. I was left waiting an eternity before anyone came to take my order, and it made for a frustrating experience. It's disheartening to see such a lack of attention to customers.
If you want to chat, you can, although there is background music playing, it did not present an obstacle to the conversation, and I have questionable hearing....
Atmosphere: 5
Food: 5
Service: 5
The girls this morning Friday March 14th around 11 am were absolutely awesome. Super sweet girls and they wrote cute little notes and smiley faces on all of my stuff.
Atmosphere: 5
Food: 5
Service: 5
I'm extremely disappointed with my recent visit to this Starbucks location. I ordered drinks through the drive-thru, but what I got was a drink that tasted nothing like it's supposed to. The flavors were off, and it was clear that the barista didn't follow the recipe.
To make matters worse, the customer service was horrible. We waited in the drive-thru line for an excessively long time, only to have our drink forgotten when we got to the window. When we asked about our missing drink, the staff seemed put off and unapologetic.
Service: 1
they told a nice kind homeless girl she needed to buy something to sit inside and denied her a cup of water ( February 2025 )
Atmosphere: 1
Food: 1
Service: 1
Baristas ignore front counter.
Parking: Shares parking lot with side of Courtyard by Marriot
Wheelchair accessibility: Full ramp on one side, sidewalk ramp on the other near handicap parking.
Atmosphere: 1
Food: 2
Service: 1
Very friendly staff. Ready to assist.
Atmosphere: 5
Food: 5
Service: 5
Every time I come here (through drive through) the customer service is HORRIBLE. They always have an attitude when I’m trying to get mt order
Food: 2
Service: 1
Restaurantji Recommends
Extremely disappointing. They have no clue how to make the drinks. And even the pastries are not cooked properly. First time going to this location and for sure will be the last.
Food: 1
Service: 1
NEEDS IMPROVEMENT - They made my drink wrong. Asked for Vanilla Latte w an extra shot and extra foam on top. Went through the drive-through and took off to work. When getting to work, I noticed my drink was half a cup of coffee and the other half foam. They got the flavor right but not the measurements of the drink. My drink was made wrong.
They need to focus better and understand what the customer is asking. I'm disappointed with my drink at Starbucks. I don't like paying for service that is half a$$ and waste of my time going there, thinking going get good service. didn't have time to go back. ?
Fast line and good service
Atmosphere: 5
Food: 5
Service: 5
Filthy dirty disgusting!
I came to this Starbucks after a horrible night of no sleep thx to some kids partying until 5:30am or so and keeping me up. I just wanted a nice coffee and to do some work on my laptop… of course, after a few sips, I needed to use the toilet…. At 6am, this photo is what the bathroom looks like. Since this store opens at 4:30, the workers had been here for HOURS & nobody bothered to clean the restroom? The lights to the hallway weren’t even on… and the workers scoffed at me when I asked them the code to get inside… Come on!! Have a little pride in your work! Nobody likes the cleaning part of this job but that is absolutely disgusting in a place where people eat…the employees have their own bathroom so my guess is they never even bother to ever go inside the nasty public one…and..
I can only imagine what the food prep looks like where nobody can see it. I will never come back to this location again.
Atmosphere: 2
Food: 2
Service: 3
Best coffee.
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