This location is a drive thru and walk up only. No lobby or “cafe” as it was called by one of the baristas. I wasn’t sure how I was feeling about this new experience but I’m very glad I stopped. Everything was to satisfaction with food quality and typical to-go ordering. What exceeded my expectations was the customer service. The ladies had such a wonderful attitude and that just brightens anyone’s day. 🙂
Atmosphere: 3
Food: 5
Service: 5
Patrick Gilligan
Took them 12 minutes longer than scheduled for a mobile order, which was an iced coffee.
Yaneli Velasco
Ordered a hot espresso on the mobile app and at the drive thru she asked me if it was suppose to be hot or iced I said hot, when I received my drink it was cold. I asked for it to be remade and she explained to me how I was the one who ordered it wrong.
Save your money and go elsewhere
Service: 1
Gloria Beltran Gaytan
I ordered a white chocolate mocha and what I received was a glass of milk !!
Atmosphere: 1
Food: 1
Service: 1
Vaibhav Rathi
No instructions were followed, total waste of money. These HoHos need to realize that if customers add instructions how the drink should be made , there’s always extra charge and reason behind it.
Atmosphere: 1
Food: 1
Service: 1
Angie Alicia Hernandez
Walk up window to order and they were fast. Restrooms are located across the parking lot to the gas station with the yogurtland and are ridiculously clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Anne Yang
I was on a trip from Clovis to Santa Barbara. I had order a Carmel macchiato and green tea. But when I pulled up to the window to pay I ask if I may add a cup of ice water. The barista said “no, once I put your order in, I am being timed so I cannot do that since I’m on a time limit.” there was only one car behind me and didn’t want to deal with it so I left. 8/8/2024 @7:26am.
Atmosphere: 1
Food: 5
Service: 1
Amber Jones
Never had a bad experience there. Always great. Great drinks. Great food. Great customer service
Atmosphere: 5
Food: 5
Service: 5
Anna Tarasova
The service is very bad. We were told to wait for our order for 5 minutes, but we ended up waiting for 15 minutes without ever receiving our order. Our order consisted of one latte and two hot chocolates. We were the only ones waiting; there was no queue at all. The staff weren't overwhelmed. Yet, they never served us, and we had to demand a refund.
Atmosphere: 1
Food: 1
Service: 1
Que Te valga
PLEASE ADD MORE MATCHA TO THE DRINKS DONT BE STINGY WITH IT!!!
This is the ABSOLUTE BEST Starbucks!!! The workers are always so nice and friendly the coffee hits the soul!!!! Love everything about it!!
Atmosphere: 5
Food: 5
Service: 5
SteelyJuice
Waited 30 minutes just for a Caramel Frappuccino. They were paying more attention to the drive through then the walk up window. As I saw drivers ordering after me and leaving before me.
Jenn Parnell
Pulled up to drive thru, ordered a frap, was told the blenders are down.That takes a lot of drink choices out of commission. This is my halfway point on a ten hour drive. I do understand that things happen to machinery... but at least apologize when you tell me blenders are down.
This location is a drive thru and walk up only. No lobby or “cafe” as it was called by one of the baristas. I wasn’t sure how I was feeling about this new experience but I’m very glad I stopped. Everything was to satisfaction with food quality and typical to-go ordering. What exceeded my expectations was the customer service. The ladies had such a wonderful attitude and that just brightens anyone’s day. 🙂
Atmosphere: 3
Food: 5
Service: 5
Took them 12 minutes longer than scheduled for a mobile order, which was an iced coffee.
Ordered a hot espresso on the mobile app and at the drive thru she asked me if it was suppose to be hot or iced I said hot, when I received my drink it was cold. I asked for it to be remade and she explained to me how I was the one who ordered it wrong.
Save your money and go elsewhere
Service: 1
I ordered a white chocolate mocha and what I received was a glass of milk !!
Atmosphere: 1
Food: 1
Service: 1
No instructions were followed, total waste of money. These HoHos need to realize that if customers add instructions how the drink should be made , there’s always extra charge and reason behind it.
Atmosphere: 1
Food: 1
Service: 1
Walk up window to order and they were fast. Restrooms are located across the parking lot to the gas station with the yogurtland and are ridiculously clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
I was on a trip from Clovis to Santa Barbara. I had order a Carmel macchiato and green tea. But when I pulled up to the window to pay I ask if I may add a cup of ice water. The barista said “no, once I put your order in, I am being timed so I cannot do that since I’m on a time limit.” there was only one car behind me and didn’t want to deal with it so I left. 8/8/2024 @7:26am.
Atmosphere: 1
Food: 5
Service: 1
Never had a bad experience there. Always great. Great drinks. Great food. Great customer service
Atmosphere: 5
Food: 5
Service: 5
The service is very bad. We were told to wait for our order for 5 minutes, but we ended up waiting for 15 minutes without ever receiving our order. Our order consisted of one latte and two hot chocolates. We were the only ones waiting; there was no queue at all. The staff weren't overwhelmed. Yet, they never served us, and we had to demand a refund.
Atmosphere: 1
Food: 1
Service: 1
PLEASE ADD MORE MATCHA TO THE DRINKS DONT BE STINGY WITH IT!!!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chocolate Croissant
Restaurantji Recommends
I don't remember if I was there
This is the ABSOLUTE BEST Starbucks!!! The workers are always so nice and friendly the coffee hits the soul!!!! Love everything about it!!
Atmosphere: 5
Food: 5
Service: 5
Waited 30 minutes just for a Caramel Frappuccino. They were paying more attention to the drive through then the walk up window. As I saw drivers ordering after me and leaving before me.
Pulled up to drive thru, ordered a frap, was told the blenders are down.That takes a lot of drink choices out of commission. This is my halfway point on a ten hour drive. I do understand that things happen to machinery... but at least apologize when you tell me blenders are down.
Atmosphere: 3
Food: 4
Service: 3
Fast and drinks are actually well prepared.
Atmosphere: 5
Food: 5
Service: 5
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