Chipotle Mexican Grill

Wow I was going to check this place out, never been to Chipotle, but then I read the reviews, wow, thanks everyone helped me make up my mind. Also, I could tell that what everyone is saying is true because there is not even 1 reply from the management on any of the negative comments. Wow! Just an auto reply of asking them to sense their complaints to another website? Wow how lazy and uncaring can u get ? I'll just wait til it goes out of business and a better food restaurant opens up here

Stingy ass chipotle gives 1/2 scoop of meat

Came in to get dinner at 8:30 and they were completely out of steak veggies and salsa, when they’re open for another hour and a half. The lady told me she was “not the Cook.” There was also a line all the way to the exit and while four people were working, only one person was serving food everybody else was keeping busy, not serving Or helping the poor girl. Very poor managed, and you can tell. There was no teamwork or organization. Definitely will not be returning

. When the delivery drivers come to the side window, they see that no one is interested. They don't come and ask why we are waiting there. What are you waiting for? Who are you waiting for? Who are you going to deliver the order to? Even though they see us, they are talking and chit-chatting inside.

Waiting 12 minutes past the due time, while they were fully staffed and slow. They would not fill my drink at the pickup up window, making me walk inside... Whatever. But then 2/4 of the items were made wrong... Highly do not recommend this location.

I used to love Chipotle for their reasonable sized portions. I ordered 3 bowls and one of them was significantly low on portion for meat and I hate asking. I asked the server and he said it will be double charge. Lol, nvm.

Atmosphere: 3

Food: 1

Service: 1

Worst service. Really slow and rude.

Atmosphere: 3

Food: 3

Service: 1

Soup bowl.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

The food containers were almost empty..they seemed to be very busy dining room was not clean..food was fair but not yummy as usual. I will not visit this one again.

Atmosphere: 2

Food: 3

Service: 3

The food is very good, but there are some workers there who seem to have them there by force, there is an older man who serves with a bad attitude VERY BAD SERVICE

This Porter Ranch location gets alot of customers but the service sucks .I was there today by myself and finally was able to place my order of a Burrito bowl and doubled the meat because the portions was so small and 1 coke bottle cost me $17.50 thats ridiculous the Reseda location is way better and generous. The 3 male workers couldn't even handle one customer to busy laughing and walking around when there is a line and some of us need to get back to work.
This was my second time here at this location and the last time .I was shocked that the service was the same No care for the customers. 1 female there checking on food temperature while 1 male is on the grill taking his time and 3 clowns 🤡 in the front joking and laughing while we're all still waiting to be helped to place a order .Where is the Management here whose in charge of this location tables dirty ,food on the floor inside by the trash. Look you're losing customers look at the cameras we were all waiting to be helped there is No reason why this many workers can't handle customers. Get rid of these workers they suck .

Kid-friendliness: Yes lots of kids but No kid menu.

Wheelchair accessibility: Yes but someone would have to open the door .

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Burrito Bowl

I ordered from this location and had a really rude experience and the portions were so laughable. Do not come here. I asked for more chicken and vegetables in a respectful way and flat out got told no, with no explanation. The girl that served me looked like she hated her job. They put so little and the quality of the food was not great either and was cold. I talked to two customer service reps to ask for my money back and they both kept giving me the same "we're sorry, we'll do better next time" response, and denied my request. I felt like I was talking to robots because their responses were so similar. It's also such a hassle to even talk to someone. When a business fails on their end they should take responsibility and make it right, which they did not do.

Food: 1

Service: 1

Most locations have terrible service, but this one especially.
They are usually out of most items.
Portions are terrible as well.

Atmosphere: 1

Food: 2

Service: 1

Everything was good except parking. The lot was full and had to drive around looking for someone to pull out for nearly 10 minutes.

Parking: Su*ks!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

The absolute worst Chipotle out there.
Minimal portions, overpriced, and terrible service.

Atmosphere: 1

Food: 1

Service: 1