Never a disappointment here! Friendly staff, good service and great subs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Style Pizza
Christopher Stevens
People hear are super helpful. This is my new favorite Jersey Mikes. Was there on the evening of the 10th around 8pm.
Atmosphere: 5
Food: 5
Service: 5
Michael J Herman
This time the kid made a great tasting tuna sandwhich just the way I wanted it.
Atmosphere: 4
Food: 5
Service: 5
Sandy B.
Never again.... My wife and I just visited this Jersey Mikes, and found the three employees not welcoming (Welcome to Jersey Mikes, we'll be right with you).All three looked like they didn't want to be there, I specifically ordered a #13 Giant on white - Mikes Way.... As the employee was closing up the sandwich ( good thing I was watching) I questioned if he was going to make it Mikes Way...Oh you wanted it Mikes Way....(Pay attention)We get home and sit down to eat our shared sandwich, when my wife started gagging, and I thought she was going to vomit....she found two long strands of hair in her sandwich, one of which she ingested.Not a pleasant experience all around, needless to say, we will not be back.
Pamela Medina
Well run, good staff and quality fresh food.
Atmosphere: 5
Food: 5
Service: 5
Jason B.
I really wanted a good experience but that's not what I got. First parking is impossible drive around the lot for 10 min to try and find a spot walk another 5 because that's how far away you can park. Store is empty Get told by employee we only have white and wheat bread. I wanted permesean bread. Okay I choose wheat. Go to get a drink and the ice tea is empty. Ask if they have more. No sorry we're out of that also. My sandwich was not good. I've eaten at Jersey mikes a lot. Not this one but others. I guess at this location mikes way means skimp on everything and have dry hard stale bread. Hard pass on ever coming here again.
David Cruz
I love the Italian subs
Atmosphere: 5
Food: 5
Service: 5
irene eason
What a wonderful Jersey Mike's! It has excellent Customer Service thanks to the manager, Leilani, AND, the location is great! There are many places nearby that you can sit and eat your yummy sandwich! This is now my FAVORITE Jersey Mike's!
Lizbeth O.
Love that I can have a gluten free sub with anything that I want on it. They are pretty good with allergies vs preference.
Kaffa, R.
The employees at this location are toxic. They're rude and insult the customers. Also the food is prepared in unsanitary conditions. Health code violations. Avoid this place!!
Customer service was missing before. New crew now. Great food as always and now service as well. 5 stars. Thank you!
Ducati Guy
You can tell these employees are 110% fake nice with their empty greetings when you walk in and also rude! Ladies, just because you work in Porter Ranch it doesnt mean you need to act all wannabe snooty and high class as if youre working in a beverly hills or calabasas location! Porter Ranch is an overrated lousy gated cookie cutter community which is basically a glorified Chatsworth or Northridge! So, dont act like youre super cool workin there especially if you probably live and commute from Van Nuys, Reseda or etc.!The service is lousy especially when theyre overstaffed and theres only 1 or 2 customers in there. They act like theyre so busy as if theres a line out the door while they try to rush you making your sandwich with their stank faces! I have news for you!.. If you dont like your job, you shouldnt have dropped out of highschool/college or whatever the case may be. This is supposed to be nothing but customer service with a smile and recommendations in which you failed!! And, the shift leader acts like an airhead where you can pretty much tell she wore knee pads to get to that position! The only one that was in good spirit was the african american gentleman! When I go to other Jersey Mikes I see a huge difference where I usually tip generou$ly but not this Porter Ranch location! Stay away from this location! Message to the employees there.. Again, if you dont like your job you shouldnt have dropped out of school and expect an easy paying job to be handed to you! Be grateful and show gratitude that they even hired you and do a better class act pretending you actually love your job so that you dont send negative vibes to customers feeling like we never want to ever come back to this location ever again! This left a bad taste in my mouth where I didnt even enjoy my overpaid small sandwich and basically threw it in the trash after a few bites!I wouldnt even have compassion if this location closed down soon! The owner needs to be there everyday and micromanage all these employees and perhaps fire the shift leader or manager lady and any stank face employee
Alan C.
DO NOT come here, especially if you're disabled. Awful service, terrible communication, rudeness and true inconsideration. Looking to report to corporate. Infuriating.
Chase Schoonover
The workers are always so friendly that it makes my day better when I get it Mike's way. The food is great, but it's the friendly environment I come back for. Keep up the great work.
Gabriela S.
Unfortunately, our family has always enjoyed Jersey Mikes and the customer service. We have been to this location in the past, but things have definitely changed. I have never been snapped at and rushed out as I was just now by one of the female employees. It honestly was a bad experience and makes me never want to return to any Jersey Mike's. The worst part is seeing the previous yelp post of another customer having the same exact experience.She snapped at one of the other employee for the way she was bagging the sandwich and well it looks like it will create a snapping learning environment. It felt very hostile. The tension was in the air and feel bad for the other employees. I kept my cool and well honestly was hard not saying anything. I was polite and just kept my cool. It's very unfortunate for those other employees that have to deal with her day in and out. There definitely is a bad seed in the mix. Maybe she should be doing paperwork in the back office, but definitely not facing customers. Good luck!
Never a disappointment here! Friendly staff, good service and great subs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Style Pizza
People hear are super helpful. This is my new favorite Jersey Mikes. Was there on the evening of the 10th around 8pm.
Atmosphere: 5
Food: 5
Service: 5
This time the kid made a great tasting tuna sandwhich just the way I wanted it.
Atmosphere: 4
Food: 5
Service: 5
Never again.... My wife and I just visited this Jersey Mikes, and found the three employees not welcoming (Welcome to Jersey Mikes, we'll be right with you).All three looked like they didn't want to be there, I specifically ordered a #13 Giant on white - Mikes Way.... As the employee was closing up the sandwich ( good thing I was watching) I questioned if he was going to make it Mikes Way...Oh you wanted it Mikes Way....(Pay attention)We get home and sit down to eat our shared sandwich, when my wife started gagging, and I thought she was going to vomit....she found two long strands of hair in her sandwich, one of which she ingested.Not a pleasant experience all around, needless to say, we will not be back.
Well run, good staff and quality fresh food.
Atmosphere: 5
Food: 5
Service: 5
I really wanted a good experience but that's not what I got. First parking is impossible drive around the lot for 10 min to try and find a spot walk another 5 because that's how far away you can park. Store is empty Get told by employee we only have white and wheat bread. I wanted permesean bread. Okay I choose wheat. Go to get a drink and the ice tea is empty. Ask if they have more. No sorry we're out of that also. My sandwich was not good. I've eaten at Jersey mikes a lot. Not this one but others. I guess at this location mikes way means skimp on everything and have dry hard stale bread. Hard pass on ever coming here again.
I love the Italian subs
Atmosphere: 5
Food: 5
Service: 5
What a wonderful Jersey Mike's! It has excellent Customer Service thanks to the manager, Leilani, AND, the location is great! There are many places nearby that you can sit and eat your yummy sandwich! This is now my FAVORITE Jersey Mike's!
Love that I can have a gluten free sub with anything that I want on it. They are pretty good with allergies vs preference.
The employees at this location are toxic. They're rude and insult the customers. Also the food is prepared in unsanitary conditions. Health code violations. Avoid this place!!
Restaurantji Recommends
Customer service was missing before. New crew now. Great food as always and now service as well. 5 stars. Thank you!
You can tell these employees are 110% fake nice with their empty greetings when you walk in and also rude! Ladies, just because you work in Porter Ranch it doesnt mean you need to act all wannabe snooty and high class as if youre working in a beverly hills or calabasas location! Porter Ranch is an overrated lousy gated cookie cutter community which is basically a glorified Chatsworth or Northridge! So, dont act like youre super cool workin there especially if you probably live and commute from Van Nuys, Reseda or etc.!The service is lousy especially when theyre overstaffed and theres only 1 or 2 customers in there. They act like theyre so busy as if theres a line out the door while they try to rush you making your sandwich with their stank faces! I have news for you!.. If you dont like your job, you shouldnt have dropped out of highschool/college or whatever the case may be. This is supposed to be nothing but customer service with a smile and recommendations in which you failed!! And, the shift leader acts like an airhead where you can pretty much tell she wore knee pads to get to that position! The only one that was in good spirit was the african american gentleman! When I go to other Jersey Mikes I see a huge difference where I usually tip generou$ly but not this Porter Ranch location! Stay away from this location! Message to the employees there.. Again, if you dont like your job you shouldnt have dropped out of school and expect an easy paying job to be handed to you! Be grateful and show gratitude that they even hired you and do a better class act pretending you actually love your job so that you dont send negative vibes to customers feeling like we never want to ever come back to this location ever again! This left a bad taste in my mouth where I didnt even enjoy my overpaid small sandwich and basically threw it in the trash after a few bites!I wouldnt even have compassion if this location closed down soon! The owner needs to be there everyday and micromanage all these employees and perhaps fire the shift leader or manager lady and any stank face employee
DO NOT come here, especially if you're disabled. Awful service, terrible communication, rudeness and true inconsideration. Looking to report to corporate. Infuriating.
The workers are always so friendly that it makes my day better when I get it Mike's way. The food is great, but it's the friendly environment I come back for. Keep up the great work.
Unfortunately, our family has always enjoyed Jersey Mikes and the customer service. We have been to this location in the past, but things have definitely changed. I have never been snapped at and rushed out as I was just now by one of the female employees. It honestly was a bad experience and makes me never want to return to any Jersey Mike's. The worst part is seeing the previous yelp post of another customer having the same exact experience.She snapped at one of the other employee for the way she was bagging the sandwich and well it looks like it will create a snapping learning environment. It felt very hostile. The tension was in the air and feel bad for the other employees. I kept my cool and well honestly was hard not saying anything. I was polite and just kept my cool. It's very unfortunate for those other employees that have to deal with her day in and out. There definitely is a bad seed in the mix. Maybe she should be doing paperwork in the back office, but definitely not facing customers. Good luck!