Baskin-Robbins

902 W Henderson Ave, Porterville
(559) 310-2409

Recent Reviews

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Marcos

Great Ice cream and Awesome Ice Cream Cakes.

Lalo Sanchez

The manager Kim i believe was her name was really sweet and works very fast i will be visiting again the store looked clean and fresh

Sonia Orozco

I was attended by kim i believe her name was she was super fast and very polite to my siblings they loved her we will definitely be back!!! The place was very clean and the staff was super friendly! Definitely recommend this place!!

Ismael

The young lady that was working there this morning was so kind and helpful. She had such a kind and welcoming attitude and I would love to come again. She’s was very efficient I think her name was Yamilex?

Mariana Gonzalez

I went in on a weekday morning the young lady with tattoos was really nice and she works really fast i will definitely be visiting again

Lorna Geffken

Yamilex was very kind I thought I lost my wallet tonight and called the store, she checked where I was sitting and took my information down incase it was found. Luckily I misplaced my wallet myself and called back, she was relieved to hear the news. Her customer service is excellent, she has a great disposition.

Cecilia Besos

Visited on a weekday, expecting quick in-and-out service just to grab some ice cream, but ended up waiting over 10 minutes. Only one employee was working, and her customer service was terrible — no smile, no “welcome,” nothing. While waiting, I took my son to the restroom, and the level of unsanitary conditions was appalling. There was no soap, no toilet seat covers, no paper towels, and the walls looked like they hadn’t been cleaned in years. It was especially frustrating since my son is at the age where he touches everything, and with no soap available, it felt downright disgusting. This place seems very rundown and the owner should be ashamed of appearance and the lack of staff. Will not be recommending.

Eduardo Ramirez

Good ice cream

Claire Nuno

Employees are great and doing all that they can despite harsh working conditions. It’s embarrassing on the company that they can only seem to afford one employee to be serving guests at a time. This store is unsanitary and service is slow due to there being only one employee working at a time. This is not how you run a business and these employees deserve better. Shameful.

BlackWater Merc

Staff works slow they're very unorganized and don't even keep track of who's next

Tamera Todd

The only reason I am leaving a one star is because it is a Sunday evening and there is only one worker here. She is working her butt off and keeping calm. There is a steady stream of people coming in. I think maybe you need to have more people working.

Sahib Bains

Amazing service, an absolute gem for ice cream lovers! The moment you walk in, you’re greeted with a warm and friendly atmosphere, and the staff is always eager to help you find the perfect flavor. Their selection is incredible, with both classic favorites and unique, seasonal options that keep things exciting. The ice cream is always fresh and creamy, and their sundaes and milkshakes are top-notch. Whether you’re stopping by for a quick treat or ordering a custom ice cream cake for a special occasion, you can count on great quality and excellent service. It’s the perfect place to satisfy your sweet tooth!

Abigail Sahagun

Good ice cream. Friendly staff. Place could have been cleaner. Bathroom was horrible, no changing table, no soap, and the toilet was broken and wouldn’t flush.

Goompf _

I was APPALLED by the sight of BUGS inside of the display case and I found a roach inside of my ice cream bowl. NEVER am I coming back to this location.

Ryan Bean

I was honestly disgusted when I went to this baskin robins I was visiting my friends and when I went to go order my ice cream, I saw roaches INSIDE the display case, I literally had to just walk out because there was no way I was gonna eat cream that has roaches near it.

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