Chipotle Mexican Grill

This Chipotle make regular mistakes in their takeaway orders. When this happens insist on a replacement and a refund. This chain has been around too long to make frequent errors that cause customers to drive back for a correction. This is always a management and corporate complacency issue that customers must address with any business. Demand that refund and escalate your complaint to corporate for the solution comensurate with your valuable time that was wasted.

Atmosphere: 1

Food: 3

Service: 1

During my visit, manager was very unprofessional and Bullying the new hire along with other employees bullying.Even made me very uncomfortable. The new hire seem very nervous and shaking, like she was gonna get in big trouble. He kept yelling out loud in front of customers in the restaurant, confronting her and addressing her wrongs From across the Resturant while he was on break. I asked her who was the manager and she was scared to even acknowledge that another employee said he is and so he asked how can I help you and I said yes, you made me feel very uncomfortable. Who can I speak to in regards of this? he’s like oh you can just grab the business cards After that. he asked what was wrong and I said the way you’re treating your new hire and being very unprofessional and front of customers I did let him know he can do better and he thanks a good night thinking he was cute laughing with his employees. The visit they were sitting at the table laughing at her

Atmosphere: 1

Food: 1

Service: 1

Food was cold and bland. Do better chipotle.

Atmosphere: 4

Food: 2

Service: 4

Worst fast food service I have ever had portion sizes are so small and workers don’t put any effort to give good service and take very long to attend people even when there is barely any customers

Atmosphere: 1

Food: 1

Service: 1

Best chicken bowls thank you very much 😋

Atmosphere: 5

Food: 5

Service: 5

if it's 930 and you close at 10 then why are you acting closed ? Like you're doing me some favor by over charging me for your LEFTOVERS?! It was near closing time and the cook was just cleaning the grill instead of making food. Despite the big line out the door. The options were limited because they just didn't feel like doing the work. The service table was dirty with food spilled from previous orders. The drink machine had a pile of ice in the drain. Chairs were on top of tables. Terrible service, long wait, while several employees just stood there waiting to go home.

usually have okay experiences at this location, today (april 9th) wasn’t an okay one. ordered a burrito bowl with double steak and they seemed to run out, instead of grabbing more from the back i was simply told “we’re out”.. which makes zero sense considering i paid for double and got a normal serving, very lazy employees, rude and not friendly whatsoever. my mother which was ordering along side me ordered a burrito with brown rice, to which they also ran out of and the employee seemed bothered when he was asked to grab more rice. Remember you guys aren’t astronauts, your job is not THAT hard. i get it can be tough sometimes but do your job the correct way, i’ve only met two employees here they were any good. fix your staffing.

Jada help my family after school today and never have we been treated with poor service discrimination because we were Hispanic. We had a 100 she checked it over and over went to call another person & made a comment to other person well we have to double check if it’s real who cares they can wait ! The people before my family was treated so well even given more food are stuff was way less served then usually she kept recorrecting my 13 year old on things she was asking for I was not there only my two teens and husband or I would have spoke up ! I’m waiting to speak to manager and as of yet nothing !!!

I don't understand how you forget to put cheese on a kids quesadilla! It says it on the receipt QUESADILLA. We get home and there's only the 2 tortillas with no cheese! I recommend everyone open their to go order before leaving the restaurant because this is just ridiculous to mess up something so simple!

I got a Kids quesadilla and it had no cheese and my kid was very excited and hungry but all it came with was the meat and the tortilla and I'm very disappointed.

Awkward environment. The workers seemed like they didn’t even want to communicate with each other. The guy who rolled my burrito seemed to know the guy ahead of me but when it came to my order he was less attentive to my selection of choices. Dropped my food in the bag like it was a bag of trash. First and last time at this establishment. Rather hit the taco truck on the east side.

I would like to shout this location out for its improvement over the year, I've gotten to see amazing growth, And I have come to a first name basis with an amazing employee named shane, Every time I come in, it's always a pleasure.And it creates an amazing experience. I genuinely enjoy Chipotle and I always ask for the most of the sides is possible.And they genuinely are happy to make that happen. I love this Chipotle and I would definitely keep coming back.Shout out to the Store Manager as well, Keep up your Teams great work. Shine on!

Ordered double brisket bowl received minuscule fat and gristle disguised as “meat” paid $30+ and the female manager tried to mansplain how brisket at their store works. I’m aware of how brisket tastes and is prepared. I don’t care if you see a lot of fatty pieces in the box prior to making it and you take it out. Obviously your cook or you did a lousy job of removing them. More than half the pieces were full of gristle and were not edible and I showed you the remains. Terrible customer service and attitude. No wonder your store is empty.

The skinny I guess female worker at the end of the night was clearly in need of a vacation. Treated customers brashly, ignoring them for minutes. Didn’t even offer to double wrap the sloppiest (not in a good way) chipotle burrito I ever received.

Absolutely miserable. We stood at the counter while 3 employees ignored our presence for over 5 minutes. We took our business elsewhere. I would be embarrassed to treat customers with such utter DISREGARD.

Atmosphere: 1

Service: 1