Papa Johns Pizza
42344 50th St W, Quartz Hill
(661) 943-7600
Recent Reviews
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All workers bed behaviour
Atmosphere: 3
Food: 3
Service: 3
Thanks for the great experience I was helped by Chardonnay she was really patient with me even though they were really busy pizza came out perfect haven’t had papa John’s in awhile and will definitely come back
Atmosphere: 5
Food: 5
Service: 5
Placed online order 20min before closing, paid for it. Arrived 5min before closing and they said they canceled the order. Never got a phone call or text about the cancellation.
Atmosphere: 1
Food: 1
Service: 1
Quick and easy to order and get a pizza quick when not busy
Atmosphere: 5
Food: 5
Service: 5
I rarely leave reviews, but my experience at this Papa John’s was so frustrating I felt compelled to speak up. From the moment I walked in, I was completely ignored. I stood at the counter for several minutes—at least 10—while multiple employees walked by, looked directly at me, and said absolutely nothing. No “Hi,” no “We’ll be with you in a moment,” nothing. Just silence and avoidance. I tried making eye contact and even said “Hello?” a few times, but it was like I was invisible. One employee glanced at me, then turned away and kept working without acknowledging me at all.
Eventually, I had to ask if someone could help me, and even then, the response was dismissive, like I was inconveniencing them. No apology for the wait, no explanation. Just bad attitude. I wasn’t being rude or impatient—I just wanted to pick up my order and go. The vibe in the store was chaotic, disorganized, and completely indifferent to customer service. It honestly felt like they didn’t care whether I was there or not.
This kind of service is unacceptable. If you’re too busy to help customers, at least say something. A simple “Hey, we’ll be right with you” goes a long way. But to act like a customer doesn’t exist? That’s beyond unprofessional. I won’t be returning to this location, and I’d advise others to think twice before wasting their time here.
Food was exactly what we ordered, arrived on time. Customer service was excellent.
Good service and food
To the lady's that worked tonight on March 14 2025 around 730pm. They were lovely excellent customer service. The food looked great and tasted great. I would come back again.
Always great service and willing to help.
We have pizza night almost every Tuesday and this is our place! They always treat us well and the food is on time... and amazing, can't ask for anything more than that!
Restaurantji Recommends
Annoying I got here to pay and this lady just completely disregarded me because my order wasn’t ready and I was going to pay for my order no she takes the lady behind me who came in after I did wtf bad service completely any other time the service is great
Atmosphere: 1
Food: 5
Service: 1
How are you guys going to push my order back over a hour and a half without a phone call, I showed up expecting to get my food and you guys are rude what happened to professionalism? If your workers can’t work and be in a good mood they shouldn’t work there.
Atmosphere: 1
Food: 1
Service: 1
Good price and quality
Service was terrible, most customers waiting for a half hour after agreed on time.
Atmosphere: 1
Service: 1
My order was made promptly. The cashier was friendly, insightful, and patient. I ordered a Papadilla.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Works Pizza, Pizza
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