Papa Johns Pizza
42344 50th St W, Quartz Hill
(661) 943-7600
Recent Reviews
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I was a walk in order. Staff was friendly and helpful. My order was quickly prepared while I waited. Took maybe 20 minutes total for 2 medium pizzas. Granted there was no line at the time I was there.
Atmosphere: 4
Food: 5
Service: 5
I went here tonight ... I was shocked to see it is in a gas station because I am used to going to Ave K ... The lady was nice, but I came home and actually tried the pizza ... It wasn't cut right and it was nasty 𤢠đ¤˘đ¤˘đ¤˘ .... I will continue to drive to ave K
Atmosphere: 1
Food: 1
Service: 3
All workers bed behaviour
Atmosphere: 3
Food: 3
Service: 3
Thanks for the great experience I was helped by Chardonnay she was really patient with me even though they were really busy pizza came out perfect havenât had papa Johnâs in awhile and will definitely come back
Atmosphere: 5
Food: 5
Service: 5
Placed online order 20min before closing, paid for it. Arrived 5min before closing and they said they canceled the order. Never got a phone call or text about the cancellation.
Atmosphere: 1
Food: 1
Service: 1
Quick and easy to order and get a pizza quick when not busy
Atmosphere: 5
Food: 5
Service: 5
I rarely leave reviews, but my experience at this Papa Johnâs was so frustrating I felt compelled to speak up. From the moment I walked in, I was completely ignored. I stood at the counter for several minutesâat least 10âwhile multiple employees walked by, looked directly at me, and said absolutely nothing. No âHi,â no âWeâll be with you in a moment,â nothing. Just silence and avoidance. I tried making eye contact and even said âHello?â a few times, but it was like I was invisible. One employee glanced at me, then turned away and kept working without acknowledging me at all.
Eventually, I had to ask if someone could help me, and even then, the response was dismissive, like I was inconveniencing them. No apology for the wait, no explanation. Just bad attitude. I wasnât being rude or impatientâI just wanted to pick up my order and go. The vibe in the store was chaotic, disorganized, and completely indifferent to customer service. It honestly felt like they didnât care whether I was there or not.
This kind of service is unacceptable. If youâre too busy to help customers, at least say something. A simple âHey, weâll be right with youâ goes a long way. But to act like a customer doesnât exist? Thatâs beyond unprofessional. I wonât be returning to this location, and Iâd advise others to think twice before wasting their time here.
Food was exactly what we ordered, arrived on time. Customer service was excellent.
Good service and food
To the lady's that worked tonight on March 14 2025 around 730pm. They were lovely excellent customer service. The food looked great and tasted great. I would come back again.
Restaurantji Recommends
Always great service and willing to help.
We have pizza night almost every Tuesday and this is our place! They always treat us well and the food is on time... and amazing, can't ask for anything more than that!
Annoying I got here to pay and this lady just completely disregarded me because my order wasnât ready and I was going to pay for my order no she takes the lady behind me who came in after I did wtf bad service completely any other time the service is great
Atmosphere: 1
Food: 5
Service: 1
How are you guys going to push my order back over a hour and a half without a phone call, I showed up expecting to get my food and you guys are rude what happened to professionalism? If your workers canât work and be in a good mood they shouldnât work there.
Atmosphere: 1
Food: 1
Service: 1
Good price and quality
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