They don't have my favorite flavor! Come on Ramona!!!! Daiquiri Ice anytime of year is the BEST!!!!! Plus, my large waffle cone was stale. I could bend the thing! I was really looking forward to crunching it! Then, another day, no hot fudge!
Stephen Henderson
The young lady who helped me was cheerful and happy to help me out and she made me a fantastic milk
Atmosphere: 5
Food: 5
Service: 5
Coyo's trips.
BR, is great, specially the service, I have alway's had good service in BR, Ramona, blessing's.
ShareC78
They don't have my favorite flavor! Come on Ramona!!!! Daiquiri Ice anytime of year is the BEST!!!!! Plus, my large waffle cone was stale. I could bend the thing! I was really looking forward to crunching it!
Sean Miller
Large Original Blend Iced Coffee. Best value
H P
Nice, friendly service.... a rarity these days. Ice cream tasted fresh as well.
Neal Langerman
Good ice cream, but everyone knows that.
Marsha Gibler
How can you not have jamocca almond fudge?
Marie Oefinger
This is THE WORST waited almost 30 mins for our order only received one item eventually still waited to receive our drinks a customer ahead of us still was waiting who was there even longer than us when we asked for a refund in turn she said we already got our order I said one item only and we received no drinks. they have a sign at the register friends don't let friends go to Starbucks but after this experience I will tell all my friends to go to Starbucks. Also really bad customer service call out the orders don't just set them on the counter and expect the customers to sort it out Managers Remember it is the consumer who pays your paycheck without us you would not have a business to manage
Jason May
Wow! For the 4th straight week in a row the lobby was closed at 7:30pm-8:00pm. The doors all say that lobby closes at 9:30pm. The website says the lobby closes at 9:30pm. Tonight I looked around inside and there were 5 workers just standing around doing nothing. So, this week I decide let’s go through the drive-thru and was told “Sorry we only have vanilla ice cream and aren’t making milkshakes.” I just might have to take my ice cream business to Poway. I hate to do that because I love RTown…
The time posted that they close is 9:30 on a Friday and their is no signs posted saying that the lobby closes at a certain time. There were five people working with the lobby closed before closing time. When really if the lobby is closed they probably only need like three people
Owen Spiva
Not sure how my last review was deleted. Sketchy?The lobby is almost always closed in prime time hours, despite what their 3 different window posting are for their lobby hours. Kids trying to force everyone through the drive through. What I want isn't on the drive through menu. Week after week, month after month, same subpar experience.
Erin
This particular time I ordered a cake & Mikey was so kind as to help me out. He made it very enjoyable & easy, made sure he understood all my requests (✨Lots-O-Glitter✨) was sure to write it down so it will be ready when I need it. Which is in over a week but I needed to pay for it that day cuz I had $15off coupons (shout out to T-Mobile Tuesday! YaY)Their ice cream is Deliciously Delectable ? ((World Class for the win!))The donuts however are unfortunately.... not quite edible to put it kindly. Even their glazed donut ((how can you mess up a glazed donut??)) You're better off to go to 7-Eleven & get a glazed donut because those are BomB!Most times I've always had a great experience with the staff, every once in awhile a couple hiccups but that's life ? My advice is in those cases the trick is to just slay them with a witty quip & snap them out of it. Ice cream always tastes better with a smile ? ((be it genuine or cringe-smile depending on the quip you whip out, both work just as well in my oh so humble opinion))Also try their gluten free brownies, surprisingly really good! No nuts (YaY!) with a dense consistency. Very good, I recommend ?
Kevin Key
You've just lost a previously loyal customer. They decided to be drive-thru only this evening - on a Saturday night! Oh there's a sign in the window but here's the corrected version:. SORRY, WE ARE DRIVE-THRU ONLY TONIGHT BECAUSE WE DON'T PAY OUR EMPLOYEES ENOUGH TO SHOW UP FOR WORK. Sorry, I worked in the restaurant industry back in the day. There could be a line out the door, but management would send employees home. God forbid they pay a minimum wage employee overtime! I think a lot of restaurant managers are quietly celebrating COVID-19 as they can use it as an excuse to cut labor costs even further - while conditioning customers to accept less service.
Capt Wee Tha Barmy
This particular time I ordered a cake & Mikey was so kind as to help me out. He made it very enjoyable & easy, made sure he understood all my requests (✨Lots-O-Glitter✨) was sure to write it down so it will be ready when I need it. Which is in over a week but I needed to pay for it that day cuz I had $15off coupons (shout out to T-Mobile Tuesday! YaY)Their ice cream is Deliciously Delectable ? ((World Class for the win!))The donuts however are unfortunately.... not quite edible to put it kindly. Even their glazed donut ((how can you mess up a glazed donut??)) You're better off to go to 7-Eleven & get a glazed donut because those are BomB!Most times I've always had a great experience with the staff, every once in awhile a couple hiccups but that's life ? My advice is in those cases the trick is to just slay them with a witty quip & snap them out of it. Ice cream always tastes better with a smile ? ((be it genuine or cringe-smile depending on the quip you whip out, both work just as well in my oh so humble opinion))Also try their gluten free brownies, surprisingly really good! No nuts (YaY!) with a dense consistency. Very good, I recommend ?
They don't have my favorite flavor! Come on Ramona!!!! Daiquiri Ice anytime of year is the BEST!!!!! Plus, my large waffle cone was stale. I could bend the thing! I was really looking forward to crunching it! Then, another day, no hot fudge!
The young lady who helped me was cheerful and happy to help me out and she made me a fantastic milk
Atmosphere: 5
Food: 5
Service: 5
BR, is great, specially the service, I have alway's had good service in BR, Ramona, blessing's.
They don't have my favorite flavor! Come on Ramona!!!! Daiquiri Ice anytime of year is the BEST!!!!! Plus, my large waffle cone was stale. I could bend the thing! I was really looking forward to crunching it!
Large Original Blend Iced Coffee. Best value
Nice, friendly service.... a rarity these days. Ice cream tasted fresh as well.
Good ice cream, but everyone knows that.
How can you not have jamocca almond fudge?
This is THE WORST waited almost 30 mins for our order only received one item eventually still waited to receive our drinks a customer ahead of us still was waiting who was there even longer than us when we asked for a refund in turn she said we already got our order I said one item only and we received no drinks. they have a sign at the register friends don't let friends go to Starbucks but after this experience I will tell all my friends to go to Starbucks. Also really bad customer service call out the orders don't just set them on the counter and expect the customers to sort it out Managers Remember it is the consumer who pays your paycheck without us you would not have a business to manage
Wow! For the 4th straight week in a row the lobby was closed at 7:30pm-8:00pm. The doors all say that lobby closes at 9:30pm. The website says the lobby closes at 9:30pm. Tonight I looked around inside and there were 5 workers just standing around doing nothing. So, this week I decide let’s go through the drive-thru and was told “Sorry we only have vanilla ice cream and aren’t making milkshakes.” I just might have to take my ice cream business to Poway. I hate to do that because I love RTown…
Restaurantji Recommends
The time posted that they close is 9:30 on a Friday and their is no signs posted saying that the lobby closes at a certain time. There were five people working with the lobby closed before closing time. When really if the lobby is closed they probably only need like three people
Not sure how my last review was deleted. Sketchy?The lobby is almost always closed in prime time hours, despite what their 3 different window posting are for their lobby hours. Kids trying to force everyone through the drive through. What I want isn't on the drive through menu. Week after week, month after month, same subpar experience.
This particular time I ordered a cake & Mikey was so kind as to help me out. He made it very enjoyable & easy, made sure he understood all my requests (✨Lots-O-Glitter✨) was sure to write it down so it will be ready when I need it. Which is in over a week but I needed to pay for it that day cuz I had $15off coupons (shout out to T-Mobile Tuesday! YaY)Their ice cream is Deliciously Delectable ? ((World Class for the win!))The donuts however are unfortunately.... not quite edible to put it kindly. Even their glazed donut ((how can you mess up a glazed donut??)) You're better off to go to 7-Eleven & get a glazed donut because those are BomB!Most times I've always had a great experience with the staff, every once in awhile a couple hiccups but that's life ? My advice is in those cases the trick is to just slay them with a witty quip & snap them out of it. Ice cream always tastes better with a smile ? ((be it genuine or cringe-smile depending on the quip you whip out, both work just as well in my oh so humble opinion))Also try their gluten free brownies, surprisingly really good! No nuts (YaY!) with a dense consistency. Very good, I recommend ?
You've just lost a previously loyal customer. They decided to be drive-thru only this evening - on a Saturday night! Oh there's a sign in the window but here's the corrected version:. SORRY, WE ARE DRIVE-THRU ONLY TONIGHT BECAUSE WE DON'T PAY OUR EMPLOYEES ENOUGH TO SHOW UP FOR WORK. Sorry, I worked in the restaurant industry back in the day. There could be a line out the door, but management would send employees home. God forbid they pay a minimum wage employee overtime! I think a lot of restaurant managers are quietly celebrating COVID-19 as they can use it as an excuse to cut labor costs even further - while conditioning customers to accept less service.
This particular time I ordered a cake & Mikey was so kind as to help me out. He made it very enjoyable & easy, made sure he understood all my requests (✨Lots-O-Glitter✨) was sure to write it down so it will be ready when I need it. Which is in over a week but I needed to pay for it that day cuz I had $15off coupons (shout out to T-Mobile Tuesday! YaY)Their ice cream is Deliciously Delectable ? ((World Class for the win!))The donuts however are unfortunately.... not quite edible to put it kindly. Even their glazed donut ((how can you mess up a glazed donut??)) You're better off to go to 7-Eleven & get a glazed donut because those are BomB!Most times I've always had a great experience with the staff, every once in awhile a couple hiccups but that's life ? My advice is in those cases the trick is to just slay them with a witty quip & snap them out of it. Ice cream always tastes better with a smile ? ((be it genuine or cringe-smile depending on the quip you whip out, both work just as well in my oh so humble opinion))Also try their gluten free brownies, surprisingly really good! No nuts (YaY!) with a dense consistency. Very good, I recommend ?
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