Worst customer service ever. Will not go to this Rubio's ever again. They messed up our whole order and when I called to get our replacement order at a later date I was told they "couldnt find our name". Didnt even sound like the person looked for it or maybe the person we spoke to and complained to after we got home with our order didnt care about making it right. Shame on you Ramona Rubios.
Atmosphere: 1
Food: 1
Service: 1
Charles Athan
It's good food every time I go.Consistently is key for quality.The shrimp burrito is good. It's best to eat inside as the food is best fresh from the kitchen.
Atmosphere: 4
Food: 5
Service: 5
Trace MaGace
I love eating here. Great vibe and food is amazing, especially the fish tacos and lobster burritos
Atmosphere: 5
Food: 5
Service: 5
Derek Riley
One of best Rubio’s I’ve had.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Fish Taco Two Taco Plate
Sean Imler
I like Rubios salsas. Super tasty. The fish good as well.
Atmosphere: 4
Food: 4
Service: 4
Alissa Nelson
Very nice spot and clean
Atmosphere: 5
Food: 5
Service: 5
Erin Korec
I visit Rubio’s here and there but I’ve only ever gotten the chicken street tacos.Came tonight and decided to try the Mexican street corn bowl and it was sooooo good! I got with grilled chicken and added grilled onions. Swapped out the cilantro lime sauce for sour cream and it was delicious! Great portion size and everything is nice and fresh. I’ll definitely be coming back to get it again!My only “complaint” about Rubio’s is they tend to be really slow however the employees are all friendly. If you haven’t tried their bowls yet, definitely do so!
Atmosphere: 5
Food: 5
Service: 3
Jim B.
Saw that they had a delicious looking Puerto Nuevo "langostino lobster" burrito. Photo on the menu looked amazing and I quickly ordered it. $14 bucks after tax but hell it looked good! I also ordered a classic fish taco for good measure. Got it to go. When I got back, ate the fish taco and saved the best for last! When I started eating the burrito, I noticed it felt very squishy like a bean burrito. After five bites, and 1/3 the way through I was wondering if they got my order wrong and gave me a bean and rice burrito because NO Langos yet! I got half way through and one smashed looking piece of langoustine meat. It's not actually lobster so I don't refer to it as such. So basically a $14 bean and rice burrito with Lango flavoring. I'm usually one to take it on the chin and just accept the crap food to never go back again but I really wanted what was "advertised!" I had the craving! BTW, chips were stale too. So I took it back. Explained what I got and said I ordered "that" while pointing at the menu. Guy at the counter seemed careless said oh sorry and simply turned around and told the cook "one puerto Nuevo burrito." Then said just a few minutes. No, "hey put some meat in it this time!" Or re-educating the cook with how it's supposed to be. OR, hey I'm sorry, we will do it right! Loading it up!" NOPE! Got back with new one and around 2-3 little crawdad tails in the first 1/2 then the rest, only about 7-8 tiny ones all jammed in the last end. My advice is get the Langostino tacos if you want meat. The puerto Nuevo burrito at this particular Rubios is a slap in the face.
S R
Love this place! Wonderful staff and food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fish Taco Two Taco Plate
Great salad. This is our go to place for lunch when craving for salad other than my own. Very satisfying.
Food: 5
Frida D
Found a hair in my rice. The salsa was frozen and the limes were dry and old.
Atmosphere: 1
Food: 1
Service: 1
Robert D.
We have been coming here very often since we moved into town about 3 years ago. My family loves Rubio's and we also eat at many other locations. The food always tastes fresh and is delicious which is why we eat here so often. The only disappointment is that this location does not usually get our orders right. We order for our entire family and usually at least one of the meals is messed up where we are given the wrong item or are missing items. Tonight we had a burrito especial instead of the Baja grilled chicken burrito we ordered, and a bowl with white rice instead of the Mexican rice we ordered. As far as customer service, I would say is 50/50-there are some great employees who are very friendly and helpful, but there are some others who hardly acknowledge your presence. So overall: the food is great but order accuracy and customer service needs some improvements.
David Morrison
Best fish tacos on the planet!
Deanna Johnson
Good food, good service, a dependable place.Parking: plentyWheelchair accessibility: good, plenty of a room for a wheelchair.
Pretty good food
Atmosphere: 5
Food: 5
Service: 5
Worst customer service ever. Will not go to this Rubio's ever again. They messed up our whole order and when I called to get our replacement order at a later date I was told they "couldnt find our name". Didnt even sound like the person looked for it or maybe the person we spoke to and complained to after we got home with our order didnt care about making it right. Shame on you Ramona Rubios.
Atmosphere: 1
Food: 1
Service: 1
It's good food every time I go.Consistently is key for quality.The shrimp burrito is good. It's best to eat inside as the food is best fresh from the kitchen.
Atmosphere: 4
Food: 5
Service: 5
I love eating here. Great vibe and food is amazing, especially the fish tacos and lobster burritos
Atmosphere: 5
Food: 5
Service: 5
One of best Rubio’s I’ve had.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Fish Taco Two Taco Plate
I like Rubios salsas. Super tasty. The fish good as well.
Atmosphere: 4
Food: 4
Service: 4
Very nice spot and clean
Atmosphere: 5
Food: 5
Service: 5
I visit Rubio’s here and there but I’ve only ever gotten the chicken street tacos.Came tonight and decided to try the Mexican street corn bowl and it was sooooo good! I got with grilled chicken and added grilled onions. Swapped out the cilantro lime sauce for sour cream and it was delicious! Great portion size and everything is nice and fresh. I’ll definitely be coming back to get it again!My only “complaint” about Rubio’s is they tend to be really slow however the employees are all friendly. If you haven’t tried their bowls yet, definitely do so!
Atmosphere: 5
Food: 5
Service: 3
Saw that they had a delicious looking Puerto Nuevo "langostino lobster" burrito. Photo on the menu looked amazing and I quickly ordered it. $14 bucks after tax but hell it looked good! I also ordered a classic fish taco for good measure. Got it to go. When I got back, ate the fish taco and saved the best for last! When I started eating the burrito, I noticed it felt very squishy like a bean burrito. After five bites, and 1/3 the way through I was wondering if they got my order wrong and gave me a bean and rice burrito because NO Langos yet! I got half way through and one smashed looking piece of langoustine meat. It's not actually lobster so I don't refer to it as such. So basically a $14 bean and rice burrito with Lango flavoring. I'm usually one to take it on the chin and just accept the crap food to never go back again but I really wanted what was "advertised!" I had the craving! BTW, chips were stale too. So I took it back. Explained what I got and said I ordered "that" while pointing at the menu. Guy at the counter seemed careless said oh sorry and simply turned around and told the cook "one puerto Nuevo burrito." Then said just a few minutes. No, "hey put some meat in it this time!" Or re-educating the cook with how it's supposed to be. OR, hey I'm sorry, we will do it right! Loading it up!" NOPE! Got back with new one and around 2-3 little crawdad tails in the first 1/2 then the rest, only about 7-8 tiny ones all jammed in the last end. My advice is get the Langostino tacos if you want meat. The puerto Nuevo burrito at this particular Rubios is a slap in the face.
Love this place! Wonderful staff and food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fish Taco Two Taco Plate
Restaurantji Recommends
Great salad. This is our go to place for lunch when craving for salad other than my own. Very satisfying.
Food: 5
Found a hair in my rice. The salsa was frozen and the limes were dry and old.
Atmosphere: 1
Food: 1
Service: 1
We have been coming here very often since we moved into town about 3 years ago. My family loves Rubio's and we also eat at many other locations. The food always tastes fresh and is delicious which is why we eat here so often. The only disappointment is that this location does not usually get our orders right. We order for our entire family and usually at least one of the meals is messed up where we are given the wrong item or are missing items. Tonight we had a burrito especial instead of the Baja grilled chicken burrito we ordered, and a bowl with white rice instead of the Mexican rice we ordered. As far as customer service, I would say is 50/50-there are some great employees who are very friendly and helpful, but there are some others who hardly acknowledge your presence. So overall: the food is great but order accuracy and customer service needs some improvements.
Best fish tacos on the planet!
Good food, good service, a dependable place.Parking: plentyWheelchair accessibility: good, plenty of a room for a wheelchair.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Original Fish Taco