First I LOVE Ramona people but every time I come here either I have bad luck or something. They always make my very simple drink wrong, don’t apologize and take forever. Never friendly, act annoyed and it’s so so weird! Every Starbucks I’ve ever been to is so so friendly and wonderful! Nathan was rude right from the start. They made our drink wrong, then yelled at my husband for taking our straws out of our old drinks that were still left on the counter because they didn’t give us straws. He said you can’t have your old drinks back abruptly. My husband said I know we’re just grabbing straws then he rolled his eyes and that was the final straw so my husband said you need to work on your customer service. The girl was no friendlier either. I even asked if I ordered our drinks wrong and apologized if I did … but he said no I didn’t ….but still acted like it was my fault. My husband and I are very friendly, warm people. We smile, joke with our usual Starbucks staff, we love people and are usually good at getting even a grumpy person to smile. Customer service is a hard job but this young staff at this Starbucks are just plain rude!
Atmosphere: 5
Food: 2
Service: 1
L T
Very slow service through the drive thru, but the drinks were great!
Atmosphere: 3
Food: 3
Service: 4
Amy
Great place to study and drink tea
Atmosphere: 5
Food: 5
Service: 5
Haylee Jane Monteiro
Stopped by here on a road trip and really like how nice the staff was and actually delivered on the order as well!
Tried the Lavender Latte with Matcha and it was a really delicious drink! I was a little skeptical about the lavender and matcha combination but it went really well together. We got almond milk but it was still creamy and really lovely.
Friends got one of the caramel drinks and also some egg bites and they said everything was delicious.
Food: 5
Service: 5
Genevieve Romero
Did have anything I wanted
Rain Hudson
I absolutely LOVE Starbucks
Atmosphere: 5
Food: 5
Service: 5
Lyn D
Great atmosphere, friendly staff 👏
Atmosphere: 5
Food: 5
Service: 5
Dion Mora
Why so much ice though a 3 sip drink
Matthew Wade
The server was nice, but their coffee just isn't good. I've pretty much only had poor tasting coffee from here. The one by Albertsons makes much better coffee.
Solid Starbucks location with suber friendly staff
Wheelchair accessibility: Wheelchair accessible - very easy
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Egg White & Roasted Red Pepper Egg Bites, Double Smoked Bacon Cheddar and Egg Sandwich, Bacon & Gruyère Egg Bites, Potato Cheddar & Chive Bakes
Cyn
Sure doesn’t look like light ice?! Every time i ask for light ice they fill the cup up w it. Smh
Lailah Schmieg
The girl who help me in the front was so rude and got mad at me when SHE forgot my drink and continuously tapped her finger nails on the counter and yelled at me because she had to make it.
Atmosphere: 2
Service: 1
Rachel Hill
13 minutes in the drive thru Bfast sandwich was sloppy Coffee was good.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Frappuccino
Tasha Baker
Two days in a row… order wrong. $7 a drink you think they can do it right. Out of cup holders and soon to be out of oat milk. Overall poor management. Line cup and extra Carmel drizzle is stated on the cup today literally no Carmel and lots of ice
First I LOVE Ramona people but every time I come here either I have bad luck or something. They always make my very simple drink wrong, don’t apologize and take forever. Never friendly, act annoyed and it’s so so weird! Every Starbucks I’ve ever been to is so so friendly and wonderful! Nathan was rude right from the start. They made our drink wrong, then yelled at my husband for taking our straws out of our old drinks that were still left on the counter because they didn’t give us straws. He said you can’t have your old drinks back abruptly. My husband said I know we’re just grabbing straws then he rolled his eyes and that was the final straw so my husband said you need to work on your customer service. The girl was no friendlier either. I even asked if I ordered our drinks wrong and apologized if I did … but he said no I didn’t ….but still acted like it was my fault. My husband and I are very friendly, warm people. We smile, joke with our usual Starbucks staff, we love people and are usually good at getting even a grumpy person to smile. Customer service is a hard job but this young staff at this Starbucks are just plain rude!
Atmosphere: 5
Food: 2
Service: 1
Very slow service through the drive thru, but the drinks were great!
Atmosphere: 3
Food: 3
Service: 4
Great place to study and drink tea
Atmosphere: 5
Food: 5
Service: 5
Stopped by here on a road trip and really like how nice the staff was and actually delivered on the order as well!
Tried the Lavender Latte with Matcha and it was a really delicious drink!
I was a little skeptical about the lavender and matcha combination but it went really well together. We got almond milk but it was still creamy and really lovely.
Friends got one of the caramel drinks and also some egg bites and they said everything was delicious.
Food: 5
Service: 5
Did have anything I wanted
I absolutely LOVE Starbucks
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere, friendly staff 👏
Atmosphere: 5
Food: 5
Service: 5
Why so much ice though a 3 sip drink
The server was nice, but their coffee just isn't good. I've pretty much only had poor tasting coffee from here. The one by Albertsons makes much better coffee.
Joe was the best Barista very helpful and kind 😊🌻
Restaurantji Recommends
Solid Starbucks location with suber friendly staff
Wheelchair accessibility: Wheelchair accessible - very easy
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Egg White & Roasted Red Pepper Egg Bites, Double Smoked Bacon Cheddar and Egg Sandwich, Bacon & Gruyère Egg Bites, Potato Cheddar & Chive Bakes
Sure doesn’t look like light ice?! Every time i ask for light ice they fill the cup up w it. Smh
The girl who help me in the front was so rude and got mad at me when SHE forgot my drink and continuously tapped her finger nails on the counter and yelled at me because she had to make it.
Atmosphere: 2
Service: 1
13 minutes in the drive thru
Bfast sandwich was sloppy
Coffee was good.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Frappuccino
Two days in a row… order wrong. $7 a drink you think they can do it right. Out of cup holders and soon to be out of oat milk. Overall poor management.
Line cup and extra Carmel drizzle is stated on the cup today literally no Carmel and lots of ice
Atmosphere: 1
Food: 1
Service: 1
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