Barboni's Pizza Alta Loma

they are playing in the price very much
I don’t like this

Stopped in to watch the game, and had some amazing pizza. Great lil parlor with great food!

Atmosphere: 5

Food: 5

Service: 5

Buyer beware Sara, the manager working Friday 7/25, is by far one of the worst managers I have ever had to speak with. She lacks customer service and empathy and has zero patience for anyone experiencing an issue with their order.

I called when my husband arrived home and the pizzas, emphasize on the multiple, were incorrect. She looked up order and then promptly told me that because I ordered on THEIR website there is nothing they could do to refund me, that I could call Slice who operates there online ordering. I asked if the manager was there and she said she was the manager, I asked if could speak to her supervisor and she said he never comes in, that she never sees him. Really? What poor management to never check on your employees, unless she is lying. I asked if there was a phone number or email, she said I could look online. Apparently the generic email for Barbonis is also the owners/general managers, she assured me that this is only checked by him. THEN she says or I could wait until Tuesday because the other manager or is the same level as her is in and I could talk to them, although I have no idea how that would resolve anything. Then she let it slip that this other manager is in charge of the emails, RIGHT AFTER telling me that only the big boss has access to that email. So basically lie after lie with a woman I am not sure is anything more than a junior manager and I am through giving them any further service. Meanwhile, the Slice representative I am currently on hold with has to call Barbonis to get an authorization for a refund, and surprise, Sarah won't authorize it. So I will be disputing the purchase with my bank.

So sad that after years and years of end of season soccer parties, birthdays, family Friday night dinners ONE employee can ruin your reputation. I will make sure all of my friends and family NEVER buy from Barbonis again.

Food: 4

Service: 1

Awesome sausage pizza
A bit on the pricey side but delicious.
Charge for every little thing like many places now days.
Comfortable little place to dine.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Meatball Sandwich

Service was good. Pepperoni pizza was flavorless. Cheese was not very stretchy as one would expect on a fresh baked pie. Haven't tried any other menu items.

Atmosphere: 4

Food: 2

Service: 4

Very cute little stop, smells very nice the second you walk in. The cash register girl was very nice and understanding. Food smells good once again and is very yummy in my tummy. The overall place is very clean. Great experience 👍🏽

The only problem I had with the atmosphere was that it was too hot and stuffy!

Warning - very long black hairs found in two separate dishes I had. I was totally willing to let that go but now I've been vomiting for two days. I don't believe that's a coincidence. Warning do not eat here

I love places that have good prices and the same feel as an old round table. This is how all pizza places used to look like. Family friendly

Good place for food and watch a game

Atmosphere: 4

Food: 4

Service: 4

It was our first time going here. I did a pick up order. Loved the pizza parlor look of the place. We ordered a meatball sandwich and eggplant parmigiana sandwich we got the meatball but got chicken instead of eggplant which I was in such a mood for and it was getting late and didn’t want to go back to switch sandwiches (I like chicken parm too) My husband and I split the sandwiches they were nice size. Meatball was really good chicken not so much. Dry and sliced up. Their pizza looks really good. Just check your order before you leave if you take out. That is the only reason for 4 stars. Staff were very nice. Prices good and lots of food selection. We will try it agin.

Good customer service, and a big shout out to the cooks for the delicious food.

Atmosphere: 5

Food: 5

Service: 5

Came in on a Thursday and lucked out on their specials. Atmosphere is the local pizza parlor with long tables and a little arcade in the back. Servers were very friendly. I got a large pep. Was a solid pizza, definitely plan on coming back.

Atmosphere: 5

Food: 4

Service: 5

Barboni's is extremely nostalgic for me. I have been going there since I was a little kid. Pizza roles are top notch and so is the ranch. My uncle's softball team, the Rebels, used to go there all the time. Timeless place.

Just a word of advice, you shouldn't have rude people performing a customer service job. The lady with the blonde hair and septum piercing is not competent to be in a customer facing role. Had an attitude and was a bit condescending, and had no reason to be. I was extremely nice. I would consider hiring someone new. Barboni's has a certain vibe, and she is not it.

*The only reason I didn't give service a 1 star, is because they had my order ready as soon as I got there.*

Atmosphere: 5

Food: 5

Service: 2

I’ve been ordering from them recently when I’ve been in the area. The veggie pizza is so good.
I fw them heavy.

Food: 5