No greeting from employee and was not friendly at all. Second unpleasant experience here so won't be returning.
Atmosphere: 2
Food: 3
Service: 1
Shelley B
Every time I go in, the customer service is amazing. Tonight Mikayla helped me. She greeted me with a great smile. Ice cream was the perfect treat for this warm evening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Royale
Shelley Briney
Every time I go in, the customer service is amazing. Tonight Mikayla helped me. She greeted me with a great smile. Ice cream was the perfect treat for this warm evening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Royale
Erica A
My mom and I went in earlier today and there was only one associate working and she was working her behind off! I didn’t catch her name but she was awesome. Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
Emily Settlemire
My mom and I went in earlier today and there was only one associate working and she was working her behind off! I didn’t catch her name but she was awesome. Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
Garlic Salt
Workers/Owner are super chill, not sure what happened in the past but it’s usually empty and always amazing to go to, and quick too. Never really had a bad experience with this parlor or anything. I think they got a new manager based on the recent reviews, so don’t worry.
Joshua Zeidman
Awesome place!!!!Love the new mango!
Jaylin
False advertisement, taste nasty and look nasty
Avalyn1
One of my favorite ice cream spots in the city. Always have a great variety of flavors and the staff is always super helpful and nice. Definitely recommend trying Mom's Making Cookies flavor.
ANAS ALZOUBI
Health Concern! Ordered a banana split tonight, I walked in, the girl was on her phone, she put it down wiped her right hand with her pants then pealed the banana with her bare hands and touching the banana to fix it in the container with her bare hands. Asked to re-do it, then the guy used gloves! They know the right thing to do but they chose to ignore it! Never go back!!!
We had a horrible customer service experience at this location, we ordered a banana royale and a chocolate fudge reese's sundae and they were both delivered with barely any ice cream or toppings on them literally the cups were not even half full. When we told the owners daughter about them she acknowledged that they weren't made correctly and that there was barely any ice cream in them but that a new employee had made them and that she wasn't about to waste money or time by remaking other ones so we could just leave, literally that's what happened and she was extremely rude and combative about it. This is a mistake THEY made and that she acknowledged but she absolutely refused to make it right . WORST customer service EVER don't give this place your business they don't deserve it instead support other local ice cream shops in the area that value your business this place does not.
ily_mars
False advertisement, taste nasty and look nasty
Marc Manzo
We had a horrible customer service experience at this location, we ordered a banana royale and a chocolate fudge reese's sundae and they were both delivered with barely any ice cream or toppings on them literally the cups were not even half full. When we told the owners daughter about them she acknowledged that they weren't made correctly and that there was barely any ice cream in them but that a new employee had made them and that she wasn't about to waste money or time by remaking other ones so we could just leave, literally that's what happened and she was extremely rude and combative about it. This is a mistake THEY made and that she acknowledged but she absolutely refused to make it right . WORST customer service EVER don't give this place your business they don't deserve it instead support other local ice cream shops in the area that value your business this place does not.
Robin
Ordered two 3 scoop sundaes. Picture showed cup overflowing with ice cream and toppings.What I actually received via delivery was a half filled cup with 3 golf ball size scoops. For $9 each...I was ripped off
Gia Valdivia
Horrible experience, owner very disrespectful. I asked for a kid shark spoon . He talked with me like if I didn’t speak any English , after I asked him to switch the toppings. He told me “this is corporate America, you pay for what you got” very rude and disrespectful. I also found the place dirty and would never come back to this place again . Paid for extra topping and he provided 2 small warms on top . Horrible experience .
No greeting from employee and was not friendly at all. Second unpleasant experience here so won't be returning.
Atmosphere: 2
Food: 3
Service: 1
Every time I go in, the customer service is amazing. Tonight Mikayla helped me. She greeted me with a great smile. Ice cream was the perfect treat for this warm evening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Royale
Every time I go in, the customer service is amazing. Tonight Mikayla helped me. She greeted me with a great smile. Ice cream was the perfect treat for this warm evening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Royale
My mom and I went in earlier today and there was only one associate working and she was working her behind off! I didn’t catch her name but she was awesome. Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
My mom and I went in earlier today and there was only one associate working and she was working her behind off! I didn’t catch her name but she was awesome. Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
Workers/Owner are super chill, not sure what happened in the past but it’s usually empty and always amazing to go to, and quick too. Never really had a bad experience with this parlor or anything. I think they got a new manager based on the recent reviews, so don’t worry.
Awesome place!!!!Love the new mango!
False advertisement, taste nasty and look nasty
One of my favorite ice cream spots in the city. Always have a great variety of flavors and the staff is always super helpful and nice. Definitely recommend trying Mom's Making Cookies flavor.
Health Concern! Ordered a banana split tonight, I walked in, the girl was on her phone, she put it down wiped her right hand with her pants then pealed the banana with her bare hands and touching the banana to fix it in the container with her bare hands. Asked to re-do it, then the guy used gloves! They know the right thing to do but they chose to ignore it! Never go back!!!
Restaurantji Recommends
We had a horrible customer service experience at this location, we ordered a banana royale and a chocolate fudge reese's sundae and they were both delivered with barely any ice cream or toppings on them literally the cups were not even half full. When we told the owners daughter about them she acknowledged that they weren't made correctly and that there was barely any ice cream in them but that a new employee had made them and that she wasn't about to waste money or time by remaking other ones so we could just leave, literally that's what happened and she was extremely rude and combative about it. This is a mistake THEY made and that she acknowledged but she absolutely refused to make it right . WORST customer service EVER don't give this place your business they don't deserve it instead support other local ice cream shops in the area that value your business this place does not.
False advertisement, taste nasty and look nasty
We had a horrible customer service experience at this location, we ordered a banana royale and a chocolate fudge reese's sundae and they were both delivered with barely any ice cream or toppings on them literally the cups were not even half full. When we told the owners daughter about them she acknowledged that they weren't made correctly and that there was barely any ice cream in them but that a new employee had made them and that she wasn't about to waste money or time by remaking other ones so we could just leave, literally that's what happened and she was extremely rude and combative about it. This is a mistake THEY made and that she acknowledged but she absolutely refused to make it right . WORST customer service EVER don't give this place your business they don't deserve it instead support other local ice cream shops in the area that value your business this place does not.
Ordered two 3 scoop sundaes. Picture showed cup overflowing with ice cream and toppings.What I actually received via delivery was a half filled cup with 3 golf ball size scoops. For $9 each...I was ripped off
Horrible experience, owner very disrespectful. I asked for a kid shark spoon . He talked with me like if I didn’t speak any English , after I asked him to switch the toppings. He told me “this is corporate America, you pay for what you got” very rude and disrespectful. I also found the place dirty and would never come back to this place again . Paid for extra topping and he provided 2 small warms on top . Horrible experience .
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