Boba Fiend Tea House

I normally love this place, but my visit today was not good. First, I had to repeat my order seriously 6 times. Rose passion smoothie, half sugar with almond milk. Yes, it has some special specifications, but the guy at the front just couldn't get it. Believe me, I was speaking clearly and calmly. I genuinely think he was high. Second, the music they were playing was super crude. I was there with my 8 and 10 year old. The person ahead of me was with his elementary school aged daughter. The other parent and I exchanged "wtf" glances when a woman was rapping about having sex and being on her period. I Shazamed one of the other songs because it was so crude, it was Sticky (feat. GloRilla, Sexyy Red & Lil Wayne) by Tyler the Creator. Look up the lyrics. So not appropriate for a Boba tea place at 3:00pm on a Saturday. Then, they were out of the middle size drink cups and I asked about it. They didn't offer to make me the middle size in the larger cup. Lastly, they haven't had stamp cards in forever. They keep saying they're coming, but it's been at least six months and they just stamp the receipt. The drinks are still good, but the staffing and customer care has definitely gone down hill. To recap: out of cups, no stamp cards for months, inappropriate music playing too loudly, and staff who couldn't get the order right despite repeating multiple times. I like their drinks, but this was just bad.

I love how fun is their atmosphere, and their boba tea is delicious. I would strongly recommend it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Milk Tea

I love this place so much! i’ve been going here for so long now and i adore this boba place. They have many amazing options and is definitely one of my favorite spots?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh Milk

They’re good IF they have things in stock. More often than not, when I go they’ll be out of ingredients, cup sizes, and boba and sometimes all three at once. Staff and quality is great, but management needs do better.

Atmosphere: 5

Food: 5

Service: 5

Great spot for Boba.

Atmosphere: 5

Food: 5

Service: 5

I didn't realize that there was a new schedule and I just wanted drinks for me and my mom. I went in (since the door was open) and I tried to place an order. The guy already looked irritated and annoyed that there were customers coming in. Tells me that there isn't any boba (understandable if they're barely opening) so I said it's ok. I'll take them without boba. When I tried to ask for the milk tea, I asked the guy if there was one with almond milk since it's on the menu. Just tells me that the milk tea is "premade" and he can't change it. I try to ask if there's alternatives w almond milk and tells me the same thing. End up cancelling my order bc in the end he was very rude and said "sorry" as in "it wasn't his fault that I couldn't order correctly" and I "supposedly" didn't know how to order. I don't frequent often but I've had better services before.

Atmosphere: 3

Food: 1

Service: 1

The price is good because you get a big drink. They have a lot of flavors and choices. Great place if you like

Atmosphere: 5

Food: 5

Service: 5

I am fiend for Boba Fiend. Went to the one in Riverside and found this one much closer. Can't stop going!

Atmosphere: 5

Food: 5

Service: 5

Thank you Cleo and staff for fixing my drinks. We truly enjoy the drinks at Boba Fiend.

Atmosphere: 5

Food: 5

Service: 5

I got poisoned after drinking it. The chemical powder was mixed with it, which damaged the body organs and was not good for health.

Atmosphere: 1

Food: 1

Service: 1

I got poisoned after drinking it. The chemical powder was mixed with it, which damaged the body organs and was not good for health.

Atmosphere: 1

Food: 1

Service: 1

This place is amazing. Highly recommend it. Have yet to be disappointed with anything on the menu. My personal favorite is the mango or kiwi slush with

Atmosphere: 5

Food: 5

Service: 5

I love the milk tea boba’s here! The milk tea is so creamy and delicious! I definitely recommend this place!

Service: 5

It's my favorite one. Love the coffee smoothie, or the oreo. I love that it tastes good, and it's not overly sweet. My kids love trying new things all the time. Love the cups. Love love love....

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Cookie

Huge size cups