Carl’s Jr.
9756 19th St, Alta Loma
(909) 987-6186
Recent Reviews
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Alonso was amazing great service
Alonzo was very nice and had a great attitude and was very helpful
Great Service last night. I paid and had food in my hand so fast. It was awesome.
Carls burgars are always the best in my opinion, but the drive through service wait time at the Alta Loma store needs significant improvement. The store is never real busy when Ive gone there, but I always spend more time waiting on my food than I should for a fast food establishment. Usually the servers will apologize for the wait, not this store, the attitude is unapologetic if you ask why it takes so long.
Service was excellent!
My burger was too cold to melt the cheese! 😢
And then we got to hear an employee video chatting on her phone the whole time !!
I literally have to stop coming to this Carls JR location on 19th street and Baseline. I haven’t been coming in awhile due to the food is never fresh. Please take pride in your work and start putting the customer first. Carls Jr isn’t cheap when it comes to fast food and the least this location can do is serve fresh food. I don’t mind sitting a little longer for better food. Instead, I have to travel further to a different location on foothill and Rochester and I never have a problem.
I always come here for lunch and I am always happy to see Patty and Kasandra they always welcome me with a smile and professionalism. They are what keep me coming back.
I love it
Atmosphere: 5
Food: 5
Service: 5
Used to be a regular place to visit when we lived close. Doesn't feel the same anymore, a little run down for the area and Amazon lockers in a restaurant....very odd.
Food didn't taste or look the same, service was good, not sure why the soda fountain was turned off at 7pm
Atmosphere: 4
Food: 4
Service: 5
I've been to some awful CJs this wasn't one of them.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I swear everytime I go here, they can't ever get the order right. They always charge you for the right thing. Then younget hoke and it's all wrong. 24.bucks for two burgers and they messed both of them up
Atmosphere: 1
Food: 1
Service: 1
This location always has the best employees. Always smiling and very helpful. Bonus the food is always fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger, Burger, Super Star with Cheese, Fried Zucchini, Big Angus Western Bacon Cheeseburger
Nice service here, friendly staff, food is good , place is clean and restrooms too.
Wheelchair accessibility: They have ramp with rails.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fried Zucchini
Went to their drive through to get a nachos and I asked the lady if they have it she said yes would you like chicken or beef? Went to the window to pay and get my food, she said we don’t have the ingredients for nachos would you like anything else? I asked for a lemonade and she asked me if I want their hand crafted lemonade and I said sure, I saw her pouring a little bit of Minute Maid lemonade over ice and water handed to me and it doesn’t even have any sweetener at all.
Service: 1
Haven't eaten here in a while, I use to love Carl's Jr, especially their Western Bacon Cheeseburger. This place is now overly priced and the WBC I had today wasn't good at all, for one the bacon was raw and the burger didn't taste fresh...?
Atmosphere: 1
Food: 1
Service: 1
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