Chipotle Mexican Grill
10811 Foothill Blvd, Rancho Cucamonga
(909) 476-8424
Recent Reviews
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My mom put in a catering order at this Chipotle location and Blanca the manager was WONDERFUL! She walked my mom through all of her catering options that would work well for the number of people we have etc. Upon returning to pick up the order she even remembered when my mom mentioned her Saran Wrap game we play on Christmas Eve. Wonderful experience here and would highly recommend coming back!
Atmosphere: 5
Food: 5
Service: 5
It's good food but the cross contamination is constant. I'm always finding rice and tomatoes on my sour cream. The're doing good now but every so often the online orders will be backed up and messed up. Thought it hasn't happened in quite some time so I believe they've fixed the problem.
Edit: it's bad again, the last time I went I was ignored, and the way the staff looked at me made me feel like I was in the wrong for even coming in.
Atmosphere: 1
Food: 3
Service: 1
The parking lot was so dark if I was married i wouldn't let my wife or kids go there at night. They were busy with dinner rush, handling it really well. I ordered the 3 taco meal with flour tortillas and asked for 1 beef barbacoa and 2 chicken tacos she asked my toppings and I stepped aside to wait for the cashier. She was doing well but couldn't keep with o
How fast the 2 other people were making it. Everyone doing a great job for the dinner rush. When my turn came to pay I didn't look at price or check the bag because it was busy and I didn't want to slow things down. Grabbed my bag and left. When I got home to upload my receipt, I saw i was charged $25 for the 3 tacos with Guacamole on top. That's when I checked the bag and had 3 tacos and a side of Guacamole with Guacamole on the tacos too and a bowl. I still haven't opened yet. So. I got my meal and someone else's or they totally made up the other items out of thin air. Because I didn't say anything to them. Other than 3 tacos on flour tortillas with 1 beef barbacoa and 2 chicken with cheese ans Guacamole. Literally that's it. They were slammed and didn't have time for small talk. Food was great as always and people nice and efficient. There were issues finding the place but I'm taking that up with Google maps.
Atmosphere: 5
Food: 5
Service: 2
Just a terrible Chipotle location. Every time I go they’re out of ingredients and they actually got upset with me because I still wanted to order when they were out of a lot of ingredients. The employees were so rude and it seemed like they were trying to get me to walk out instead of ordering. Tonight I ordered online and my order wasn’t ready until 15 after the pickup time, my salad was missing the dressing, they forgot my drink cup, and my burrito doesn’t have the guacamole that I paid extra for. Also the rice is crunchy. Just go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
No steak one hour before closing is ridiculous. Sounds like a lazy staff. Taller girl who took our order was also not sympathetic of the fact that they had no brown rice or steak. This is the worst chipotle I've been to, I only come here because there are no others near me. I would stay away from this chipotle and choose cava or find another chipotle because the drive will WELL be worth it.
Atmosphere: 2
Food: 2
Service: 1
I did an online order for a chicken quesadilla with fajitas inside and sides of rice, corn and sour cream. The order was to be ready at 12pm and I didn’t get the order until 12:15 despite it not being busy. And then they put fajitas on the side and completely forgot the sour cream. I’ve ordered this many times and only this location has gotten it wrong.
Atmosphere: 2
Food: 2
Service: 1
This Chipotle is terrible! They are out of items only 4 hours after opening and the service is rude. They messed up one of my bowls and the worker had the nerve to pick the food out. Like no if you mess up you make a new bowl. I had to point out the wrong ingredients he didn’t remove.
Atmosphere: 1
Food: 1
Service: 1
Coming in from out of town and wanted to choose a safe spot to eat (Chipotle). Ordered takeout, and received two bowls that were just messy! Covered in sour cream and salsa! Opened one of the bowls and it’s full of bean water. The rice was also crunchy, undercooked. When we called to ask for a remake, we got terrible customer service. Will never be coming back to this location again, absolutely ridiculous!
Atmosphere: 2
Food: 1
Service: 1
WORST CHIPOTLE LOCATION IN THE HISTORY OF CHIPOTLE EVERY SINGLE TIME I COME HERRE THEY HAVE A SHORTAGE ON SOMETHING AND IF YOU COME A HOUR BEFORE THE STAFF WILL ALREADY BE CLOSING THE STORE SO THEY WONT HAVE TO STAY LATE AND THEY WONT MAKE ANYMORE MORE FOOD THEY JUST LET IT RUN OUT KNOWING PEOPLE COME FOR DINNER UP UNTIL CLOSE CAME TONIGHT THEY ONLY HAD CARNE ASADA. AND IT WAS COLD WITH ONLY A CORNER LEFT SAYS THEY CLOSE AT 11 I CAME AT 9 AND EVERYWAS EMPTY THEY DIDNT EVEN HAVE CILANTRO FOR THE RICE NOR SOUR CREAM AND WOULDNT GET ANY MORE OUT THE BACK
Atmosphere: 1
Food: 1
Service: 1
2025 barely any meat its a joke now. Basically rice beans and salad. They serve you as if each portion came out of their paycheck or something.i seriously could not find nor taste meat in my bowl thats how skimpy they are .RIP OFF AT THIS LOCATION DONT BOTHER VERY SKIMPY PORTION .what a waste of money.im furious.This is the most sad depressing bowl i ever seen barely any salad or meat mainly cream and rice .its literally more than half empty and super light .i asked for fajita no fajita in it . They got the nerve to charge 13$+ for this ????!!!! Is this a joke . Is this what you are proud to put out ? You should be ashamed. Im NEVER EVER GOING BACK TO THIS ONE BYE BYE . Taking my money elsewhere .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I recommend going to another Chipotle location. IF you have to go to this one, check your order before you leave. Twice my orders have been incorrect. On the last one, I paid for steak and got chicken. Steak costs more than chicken. So now you're playing with my money too? No thank you.
Not a bueno place. Over priced and basic
Atmosphere: 1
Food: 1
Service: 1
I ordered tacos way ahead of time and got a sloppy watery taco crumbled up in a foil, the service was also really bad didn’t smile at all
Atmosphere: 1
Food: 1
Service: 1
every time I come here they screw up my order
Atmosphere: 1
Food: 3
Service: 1
It was awful. The employees move like zombies. The carne asada was mediocre. It took forever to get my food.
Atmosphere: 1
Food: 2
Service: 1
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