I should first start with I enjoy good food. Unfortunately, their service here was horrible. I saw 6 employees, only one preparing food. I was next in line to order when I walked in, and it literally took over half an hour to get my food. By the time I was done, the line literally was over 10 guests. No one came to assist the only employee preparing food. One employee came from the bank to "clean" the tables and picked up the trays, and walked back to the back. Then, the manager came out to literally look around and walk back to the back as well.We will definitely travel the extra 5 miles to go to a different Chipotle going forward.
Atmosphere: 1
Food: 3
Service: 1
April Villegas
Had us waiting for our pick up orders for a longggg time.
Service: 1
brad whitsett
I waited in line 20 mins while the employees talked to customers and moved slow as hell. Chipotle is fast food….. hire more staff
Service: 1
Pack Katisomsakul
Good one here. The staffs are nice.
Atmosphere: 5
Food: 5
Service: 5
Eric Lopez
Went with my family around 9pm and there was barely any food. I asked for asada and there was a small amount left. Employee even asked if I wanted to add another meat since he was basically scooping anything. The choice of meat selection barely had any and that was for all. There were still more customers lining up behind us, and the employees did not bother to make any more. I get it every one can’t wait to clock out and go home but they still had till 11pm to close. They looked very annoyed and all in a rush to clean up and close. We even notice one employee get upset by customers walking in and walked to the back and cursed. Customer service was horrible here and it wasn’t just a one time experience. We came here 3 times within 2 months and it was like that during all visits. We only returned after that first visit to give it another chance because everyone has ups and downs. But it just seemed like that’s how they are. Never understood why people bother to show up and work somewhere when they’re miserable there and there’s thousands of other jobs out there, where they could work at and be happy.
Atmosphere: 1
Food: 1
Service: 1
Cody Jackson
If you know me, you know I love steak burritos, and that's what I got, and it was fire? ?. I love Chipotle so much this location is very good, but maybe I'm a little biast because I got the first batch of rice when it came out, and it was very fresh. Anything you get here, you know it's gonna be good. Would Recommend.
The food was good and the service was not bad. The bathrooms and the restrooms appeared to be clean but the seats and benches of the dining tables were dirty.
Atmosphere: 4
Food: 5
Service: 5
Joshua Acosta
Ordered mobile order at 6:15 to be ready at 6:40 it’s now 15 mins past and the restaurant still hasn’t made my order. I’ve been here for 25 minutes waiting and I understand that sometimes they get busy but up until the last 5 mins or so it’s been dead. They’ve got one cashier handling all of this. Awful service.
Vanessa Peterson
I stopped by to pick up dinner tonight. The place was packed. I was really impressed by the manager (young guy in glasses). He was training and working the food line, while also being so engaging and friendly with the customers! This guy is going places was fun to watch. I’d hire him just based on attitude.
ALEX HERNANDEZ
So I have been going to Chipotle from the beginning. When they where just open in few places like Irvine. That was like early 2000's. All Chipotles everywhere have gone down hill since then. They just give you less of everything. I just happened to get crunchy rice from this place. Rice isn't supposed to be crunchy!
I love going to Chipotle Mexican Grill!!! The service is great and so is the food!!! Me and my fiancee when here on our first date. The food is amazing and service is super friendly!!!
Atmosphere: 5
Food: 5
Service: 5
Iris Renee
The servers did not prepare the food right and they were throwing the food around. Those 2 young men were tired or don't like their job!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chicken Quesadilla
the reign is here info
Fresh
Atmosphere: 5
Food: 5
Service: 5
Maria Moreno
Who ever manages this chipotle is not doing their job right first of all no good customer service at all no one greets you and the cook people in the back are on their cell phones all the time
Dalyne Johnson
The food had been sitting quite awhile and was a bit dry. Service was pretty good! Everyone was very attentive but it made me feel a bit rushed with 3 people talking to me at once.
I should first start with I enjoy good food. Unfortunately, their service here was horrible. I saw 6 employees, only one preparing food. I was next in line to order when I walked in, and it literally took over half an hour to get my food. By the time I was done, the line literally was over 10 guests. No one came to assist the only employee preparing food. One employee came from the bank to "clean" the tables and picked up the trays, and walked back to the back. Then, the manager came out to literally look around and walk back to the back as well.We will definitely travel the extra 5 miles to go to a different Chipotle going forward.
Atmosphere: 1
Food: 3
Service: 1
Had us waiting for our pick up orders for a longggg time.
Service: 1
I waited in line 20 mins while the employees talked to customers and moved slow as hell. Chipotle is fast food….. hire more staff
Service: 1
Good one here. The staffs are nice.
Atmosphere: 5
Food: 5
Service: 5
Went with my family around 9pm and there was barely any food. I asked for asada and there was a small amount left. Employee even asked if I wanted to add another meat since he was basically scooping anything. The choice of meat selection barely had any and that was for all. There were still more customers lining up behind us, and the employees did not bother to make any more. I get it every one can’t wait to clock out and go home but they still had till 11pm to close. They looked very annoyed and all in a rush to clean up and close. We even notice one employee get upset by customers walking in and walked to the back and cursed. Customer service was horrible here and it wasn’t just a one time experience. We came here 3 times within 2 months and it was like that during all visits. We only returned after that first visit to give it another chance because everyone has ups and downs. But it just seemed like that’s how they are. Never understood why people bother to show up and work somewhere when they’re miserable there and there’s thousands of other jobs out there, where they could work at and be happy.
Atmosphere: 1
Food: 1
Service: 1
If you know me, you know I love steak burritos, and that's what I got, and it was fire? ?. I love Chipotle so much this location is very good, but maybe I'm a little biast because I got the first batch of rice when it came out, and it was very fresh. Anything you get here, you know it's gonna be good. Would Recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burrito Bowl, Smallest Burrito Ever
The food was good and the service was not bad. The bathrooms and the restrooms appeared to be clean but the seats and benches of the dining tables were dirty.
Atmosphere: 4
Food: 5
Service: 5
Ordered mobile order at 6:15 to be ready at 6:40 it’s now 15 mins past and the restaurant still hasn’t made my order. I’ve been here for 25 minutes waiting and I understand that sometimes they get busy but up until the last 5 mins or so it’s been dead. They’ve got one cashier handling all of this. Awful service.
I stopped by to pick up dinner tonight. The place was packed. I was really impressed by the manager (young guy in glasses). He was training and working the food line, while also being so engaging and friendly with the customers! This guy is going places was fun to watch. I’d hire him just based on attitude.
So I have been going to Chipotle from the beginning. When they where just open in few places like Irvine. That was like early 2000's. All Chipotles everywhere have gone down hill since then. They just give you less of everything. I just happened to get crunchy rice from this place. Rice isn't supposed to be crunchy!
Food: 2
Service: 2
Restaurantji Recommends
I love going to Chipotle Mexican Grill!!! The service is great and so is the food!!! Me and my fiancee when here on our first date. The food is amazing and service is super friendly!!!
Atmosphere: 5
Food: 5
Service: 5
The servers did not prepare the food right and they were throwing the food around. Those 2 young men were tired or don't like their job!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chicken Quesadilla
Fresh
Atmosphere: 5
Food: 5
Service: 5
Who ever manages this chipotle is not doing their job right first of all no good customer service at all no one greets you and the cook people in the back are on their cell phones all the time
The food had been sitting quite awhile and was a bit dry. Service was pretty good! Everyone was very attentive but it made me feel a bit rushed with 3 people talking to me at once.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chips