Chipotle Mexican Grill
7879 Monticello Ave, Rancho Cucamonga
(909) 899-0701
Recent Reviews
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Table were dirty clerk did not even say hello, people waking by the sidewalk just enter the premises and use toilet like they were customers, people go in with containers and fill up juices without paying for, food was ok, but service sucks.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Steak Bowl, Burrito Bowl
VERY small portion of meat. Won’t be back to this location
Back to tiny portion. Staff is serving like its coming out of their paycheck . Wont be ordering again . Charging almost 13$ for a micro burrito is straight insanity . All u get is basically rice and if you ask for extra they put less than 1/4 spoon doesnt make a difference . There is trash everywhere on the table on the floor trash bin are overfilled its filthy . They give the smallest portion i ever seen at a chipotle AVOID THIS LOCATION. Very disappointed will not be back
Atmosphere: 1
Food: 1
Service: 1
Ok food, staff could be friendlier. A hello and a smile would go a long way.
Atmosphere: 3
Food: 3
Service: 2
Favorite location thus far!!!! ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Chips & Large Queso Blanco, Burrito Bowl, Quesadilla
So this might be a one-off experience, but one that can(quite literally) leave a bad taste in someones mouth and cause them to never return... which is why I'm disturbed enough to write this review. We picked up food from this Chipotle(we really like Chipotle) and got home to eat. Everything we got came with guac. The guac literally had mold in it. The taste was so horrible that I ran to the sink to wash my mouth out and almost vomited! The worst part is that you CANNOT call the store! You get an automated service that will transfer you to a person, but the person literally wanted to just apologize, process a refund or whatever... and when we wanted to be put through to the store to alert them and possibly save others from our fate? She assured us we didn't need to talk to the store! "We can take care of this right here.." it took quite a bit of persuasion to get her to give the number( Which was irrelevant, because it just kept taking us straight to the automated service which will never get you through to the store)! And the funny part is, I will get a response to this rating saying: "Hey, we can help you with that, go to this website." So the automation just continues! Then we reluctantly drove back to the store and some dude tells us "sometimes the guac tastes off..." "I don't normally do this, but I'll give you a refund..." If this is the level of concern being displayed at this store... beware.
Atmosphere: 4
Food: 1
Service: 4
I was in the area and decided to grab some food before going home I ordered a Barbacoa Salad the rice was undercooked and the meat had more fat than meat the restaurant was also very dirty no one had come out to sweep the floor food and trash everywhere. Maybe they were understaffed and having a bad day.
Atmosphere: 1
Food: 3
Service: 3
Food was great. Service was snobbish?
Parking: You can park in the lot right across or there is parking structures in the mall. Along with free street parking and paid street parking
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Large Chips & Large Queso Blanco, Side of Queso Blanco, Burrito Bowl, Large Side of Queso Blanco
Your side door was locked which poses a hazard for customers in case of an emergency and possibly violates local fire code. Door must remain open during business hours
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Three Tacos
Gives the smallest portion sizes and charges us double
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff are unkine have a diarea face ?
Atmosphere: 1
Food: 2
Service: 1
Gross food
Atmosphere: 5
Food: 1
Service: 5
I really love this location but should you want clean tables? Then help yourself with that
Atmosphere: 4
Food: 5
Service: 1
Victoria Gardens is such a beautiful place and Chipotle has such great customer service. It's a win/ win situation!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Chips & Large Queso Blanco, Steak Bowl
It used to be fast, but now I don't know why the takeaway here is very slow, very very slow. You can wait 10 to 20 minutes for a food.
Atmosphere: 1
Food: 1
Service: 1
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