Dairy Queen (Treat)

9694 Base Line Rd, Rancho Cucamonga
(909) 980-7840

Recent Reviews

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Art Ceballos

Good service and good products, the only thing it’s the seating, after Covid they never bring it back, in days like today that’s high 90s it’s no pleasant to be outside at this time of the day. ☹️

Bianca c

Service was quick and staff was friendly!

Jamie Love

We had such a wonderful experience thanks to Kevin’s exceptional customer service! Not only was Kevin — along with the rest of the team — handling a steady stream of customers with impressive speed and efficiency, but he did so with genuine kindness and a clear focus on creating a great experience for everyone.

Kevin took such thoughtful care in making my family’s two sundaes and cone that it honestly brought me back to my own childhood — that simple happiness and delight in a cup. The attention to detail, the warm demeanor, and the way he made us feel like valued guests truly stood out.

Thank you, Kevin, for turning an ordinary stop into a memorable and joyful moment for our family!

Alexander Mott

Let me start this review by saying the staff was exceptionally courteous. Even on a busy Sunday night I was greeted and had my order taken promptly. The cashier recommended an orange cream shake based on what I said I was in the mood for and it was spot on. Super delicious 🙌.

I’ve been to many Dairy Queens and this is the first I felt the need to write a review for. I love seeing staff with passion that go above and beyond. I especially appreciate their effort given they are likely making minimum wage. I had a genuinely good experience that even sit-down restaurants can struggle to replicate, let alone an ice cream shop. 10/10

Rohit kumar

Wrost DQ i ever visit
They not accept the coins
The manager is wrost them all

Luis Macias

Customer service was not good, busy talking to customer instead of making my drink

Kitty Contreras

DO NOT TO GO THIS LOCATION EXPECTING FREE ICE CREAM! The ad going around online shows all these unavailable flavors and this location is privately owned they are charging $1.00 for a regular vanilla cone. Extra charge if you want it dipped and they will only use Cherry or Chocolate......👎🤬 NOT signs on the windows or doors with any info about it.
They are taking advantage of customers who have waited expecting free ice cream with kids so by the time tou get to the register, most people are just paying and settling. That's shady bad business and a bad look for Dairy Queen
#freecone #DairyQueen

Rebecca Dyer

This location gets crazy busy most nights and these guys are always on top of everything. Head down and get things done. It’s very impressive and very much appreciated!

Atmosphere: 4

Food: 5

Service: 5

Lupe A

Dairy Queen is my son’s favorite ice-cream. It was our first time at this location and i liked how clean it was and smelled. Staff were friendly and our ice-cream came out fast and it was delicious. It was my first time trying the moo coffee shake and it was the best!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Blizzard Treat, Moolatté

Ronald Ramirez

The food was good. The service was okay. The floors were dirty. It was busy there. Uh, price was little expensive there. They don't have enough room to sit inside. There is enough parking place there. The neighborhood is good. They need more room inside. ?

Wheelchair accessibility: They do not have a walk in handicap door.

Atmosphere: 3

Food: 5

Service: 4

R MarKC

I visited Dairy Queen and had a fantastic experience. The place is clean and tidy, which made the visit even more pleasant. The customer service was excellent; the staff was friendly and attentive.
Their cakes are really good, and the Blizzards are especially refreshing, particularly during the summer heat. Overall, I had a great experience and will definitely be coming back. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Butterfinger Blizzard Treat, Twix Blizzard, Turtle Pecan Cluster Blizzard Treat

Tianyu Consdante

Those kids work here. They should really need to put on a pair of gloves.

Atmosphere: 1

Food: 4

Service: 1

R Marchese

I visited Dairy Queen and had a fantastic experience. The place is clean and tidy, which made the visit even more pleasant. The customer service was excellent; the staff was friendly and attentive.
Their cakes are really good, and the Blizzards are especially refreshing, particularly during the summer heat. Overall, I had a great experience and will definitely be coming back. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Butterfinger Blizzard Treat, Twix Blizzard, Turtle Pecan Cluster Blizzard Treat, Snickers Blizzard Treat

Russ Brown

Neat and clean and well maintained.

Atmosphere: 4

Food: 4

Service: 4

Therese Kennedy

I have been taking my grandkids for an ice cream every Wednesday after school since August. I give this 3 stars because my grandkids like the ice cream and the gentleman who helps us is always pleasant and efficient. However, the tables and chairs inside have been pushed up against the windows out of use this whole time. The bathroom has been non functioning as well. It is what it is. We just sit outside to enjoy the ice cream. Today, my 4 grandkids were waiting by the the tables for their ice cream to be prepared, as we have always done. They were talking and laughing, probably touched the tables while they waited. The 20ish manager comes out and requests the kids wait outside because she didn't want them "touching " the tables. Granted, they were not sitting or laying on them, they were merely touching them as they waited. I'm not sure how DQ operates a food establishment with all these restrictions. I will gladly request a chlorox wipe and wipe down the table that that was accidentally touched and never used next time.

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