This place is wonderful! The staff are always kind and polite! The food is cooked to perfection!
Atmosphere: 5
Food: 5
Service: 5
Lyndy Secrist
This Del Taco SUCKS. They have gotten our order wrong every single time we have gone here. At this point it almost seems intentional like they're trying to swindle people. They leave out multiple items or swap them for cheaper items. For example most recently they gave us beef snack tacos instead of chicken soft tacos. And their burritos suck, they put barely any sauce at all. Del Tacos used to be so good but they are going downhill fast.
As far as reaching out on deltaco.com, I have done that in the past with no response and nothing resolved so I will not be wasting my time.
Atmosphere: 1
Food: 1
Service: 1
SamJacobo
Atrocious customer service. We had trouble customizing food with the kiosk and difficulties in using gift cards. We stood in line to get help. The manager (?) simply dismissed us by telling us that everything is “handled with the kiosk,” not caring what questions we may have had. I told her that we couldn’t use it since it wouldn’t let us use gift cards. She quickly told us to press “use cash” and returned to what was apparently more important than assisting customers. She was too busy doing other things when it came to actually paying and accidentally kept our gift card rather than returning it after (finally) helping us out. Had to ask for it back and didn’t even get eye contact when she gave it back or acknowledgment of having made the mistake of keeping it. We absolutely will not return to this location, we will recommend that others avoid this location, and if service is comparable in other Del Tacos, we will also avoid the chain altogether.
Atmosphere: 1
Food: 3
Service: 1
Matthew Nieto
First time at this location staff is very kind and helpful food was hot delicious can't go wrong with del taco restaurant was very clean and quiet today will be coming back
Atmosphere: 5
Food: 5
Service: 5
David Sare
Who doesn't like del Taco. Fries are always hot Alta Norco del Taco never forget to ask for any saucer ketchup because apparently it's more expensive than gold.
Atmosphere: 4
Food: 4
Service: 4
Ryan Castro
Literally cold bean and cheese bold burritos that were not even wrapped properly soggy fries when their crinkle cuts are the best ... legit one of my favorite fast good spots but this location had been going down hill since last year honestly it sucks cause this one's closest to home.
Atmosphere: 1
Food: 1
Service: 1
Josh E
Never have issues with customer service here but the food is becoming inedible for me.. there is too much salt in your foods.. I get different types burritos and tacos and the salt is usually very overpowering, sometimes I can barely finish my meal… please get your salt quantities in check!
Food: 1
Service: 5
Michael Silva
Absolutely, hands down the worst fast food in Rancho Cucamonga. The fries were soggy with the grease through and through, and for what they charged me for, the burritos should be a crime. False advertising with a twist of robbery. Do yourself a favor and go to Taco Bell. Cold deli meat sold as steak and chicken.
The afternoon staff here is wonderful! They always make us feel welcome and my daughter special. Thank you Mrs. Ophelia and Mrs. Claudia.
Atmosphere: 5
Food: 5
Service: 5
Chad Conners
I Came through drive through waited awhile at the speaker no one said anything we said hello several times we pulled up to window and a cook came and said frantically we only have one cashier and she’s on the phone so we waited more while she looked from The office to the window saw us and continue on the phone so at that point we left waited 15 mins never was greeted horrible never come back here owner needs to be around or manager that’s worst service I’ve ever gotten anywhere 9-23 came 1:30
ALEXX SUPRA
I went inside today to get 3 orders of 3 chicken tacos, and they gave me 3 orders of 3 ice tacos. They didn't even heat the tortillas!!!!!
Atmosphere: 1
Food: 1
Service: 1
Alex Perez
I went inside today to get 3 orders of 3 chicken tacos, and they gave me 3 orders of 3 ice tacos. They didn't even heat the tortillas!!!!!
This place is wonderful! The staff are always kind and polite! The food is cooked to perfection!
Atmosphere: 5
Food: 5
Service: 5
This Del Taco SUCKS. They have gotten our order wrong every single time we have gone here. At this point it almost seems intentional like they're trying to swindle people. They leave out multiple items or swap them for cheaper items. For example most recently they gave us beef snack tacos instead of chicken soft tacos. And their burritos suck, they put barely any sauce at all. Del Tacos used to be so good but they are going downhill fast.
As far as reaching out on deltaco.com, I have done that in the past with no response and nothing resolved so I will not be wasting my time.
Atmosphere: 1
Food: 1
Service: 1
Atrocious customer service. We had trouble customizing food with the kiosk and difficulties in using gift cards. We stood in line to get help. The manager (?) simply dismissed us by telling us that everything is “handled with the kiosk,” not caring what questions we may have had. I told her that we couldn’t use it since it wouldn’t let us use gift cards. She quickly told us to press “use cash” and returned to what was apparently more important than assisting customers. She was too busy doing other things when it came to actually paying and accidentally kept our gift card rather than returning it after (finally) helping us out. Had to ask for it back and didn’t even get eye contact when she gave it back or acknowledgment of having made the mistake of keeping it. We absolutely will not return to this location, we will recommend that others avoid this location, and if service is comparable in other Del Tacos, we will also avoid the chain altogether.
Atmosphere: 1
Food: 3
Service: 1
First time at this location staff is very kind and helpful food was hot delicious can't go wrong with del taco restaurant was very clean and quiet today will be coming back
Atmosphere: 5
Food: 5
Service: 5
Who doesn't like del Taco. Fries are always hot Alta Norco del Taco never forget to ask for any saucer ketchup because apparently it's more expensive than gold.
Atmosphere: 4
Food: 4
Service: 4
Literally cold bean and cheese bold burritos that were not even wrapped properly soggy fries when their crinkle cuts are the best ... legit one of my favorite fast good spots but this location had been going down hill since last year honestly it sucks cause this one's closest to home.
Atmosphere: 1
Food: 1
Service: 1
Never have issues with customer service here but the food is becoming inedible for me.. there is too much salt in your foods.. I get different types burritos and tacos and the salt is usually very overpowering, sometimes I can barely finish my meal… please get your salt quantities in check!
Food: 1
Service: 5
Absolutely, hands down the worst fast food in Rancho Cucamonga. The fries were soggy with the grease through and through, and for what they charged me for, the burritos should be a crime. False advertising with a twist of robbery. Do yourself a favor and go to Taco Bell. Cold deli meat sold as steak and chicken.
Atmosphere: 3
Food: 1
Service: 3
Food portion seen smaller
Atmosphere: 3
Food: 3
Service: 3
Kid-friendliness: Yes very friendly 😊
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The afternoon staff here is wonderful! They always make us feel welcome and my daughter special. Thank you Mrs. Ophelia and Mrs. Claudia.
Atmosphere: 5
Food: 5
Service: 5
I Came through drive through waited awhile at the speaker no one said anything we said hello several times we pulled up to window and a cook came and said frantically we only have one cashier and she’s on the phone so we waited more while she looked from
The office to the window saw us and continue on the phone so at that point we left waited 15 mins never was greeted horrible never come back here owner needs to be around or manager that’s worst service I’ve ever gotten anywhere 9-23 came 1:30
I went inside today to get 3 orders of 3 chicken tacos, and they gave me 3 orders of 3 ice tacos. They didn't even heat the tortillas!!!!!
Atmosphere: 1
Food: 1
Service: 1
I went inside today to get 3 orders of 3 chicken tacos, and they gave me 3 orders of 3 ice tacos. They didn't even heat the tortillas!!!!!
Atmosphere: 1
Food: 1
Service: 1
Good substitutions.
Atmosphere: 5
Food: 5
Service: 5
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