El Pollo Loco
12401 Foothill Blvd, Rancho Cucamonga
(909) 899-2365
Recent Reviews
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The employees were friendly and professional and the food was good I didn't get proper utensils to eat with but other than that good experience .
Atmosphere: 4
Food: 4
Service: 4
Closed during regular hours ?
The service is great here. The employees are extremely helpful and service is fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Caesar Bowl
Food and service was great.
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
Friendly environment
Atmosphere: 5
Food: 5
Service: 5
Great friendly customer service.
Atmosphere: 5
Food: 5
Service: 5
Fast, friendly service
Atmosphere: 5
Food: 5
Service: 5
I am so grateful for this location. The only el pollo loco in the area that knows how to season the chicken. I come to this el pollo loco multiple times a week. The food is always good and so is the service. My one and only complaint is the past 4 times I have come I have not gotten my whole order. It only happens when the young asian girl is working. She's fast and friendly but sometimes she needs to take a moment. (too rushed, orders not being filled properly) besides that this location is doing so amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Churros, Pinto Beans, Chips, Chips & Guacamole Large, 8 PC Meal with Two Added Small Sides, Half Chicken Meal
Ordered two double chicken tostada salads. Every piece of chicken in both salads were completely burnt on one side. Not a little or even a lot! COMPLETELY burnt. The workers did not give a whoot when they chopped it up, saw the burned food and still served it to us. $25 dollars wasted.
Atmosphere: 2
Food: 1
Service: 1
My wife lives it I hadhad it since I was a kid so recently i tried it and am in luv with it again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Chicken Tenders with Fries, Chips, Guacamole, Avocado Salad, 8 PC Meal with Two Added Small Sides, Chips and Salsa, Double Chicken Avocado Salad
Restaurantji Recommends
Very good, very attentive
Atmosphere: 5
Food: 5
Service: 5
I've went to other pollo locos and to be quite frank the food at the other places taste bland and dry, especially at the one in the colonies. No flavor whatsoever, however everytime I go here food is great, service is amazing, and almost no wait lines for drive through. The food actually tastes fresh and I've gone here so many time that I actually downloaded the app to get rewards or what not. Pretty good?
Atmosphere: 5
Food: 5
Service: 5
Quality control has completely gone down. I had a burrito today and it was the size of my hand, a little bigger than a taco. Paid +$13 for it because I asked for breast meat and it only had about 5 small pieces of meat. My brother got the tostada bowl and he also got a little bit of meat. In total for the burrito and tostada bowl we paid $28 and even after we’re done eating we are still hungry. Don’t waste your money here. Not worth it.
Atmosphere: 1
Food: 2
Service: 1
Love the food ?
Atmosphere: 5
Food: 5
Service: 5
Quite possibly the worst El Pollo Loco location. They cheap out and give you empty bowls and salads, especially if you ask to remove something. Just because I removed it, doesn’t mean I’m paying any less, don’t decrease my serving size. This restaurant has an A-rating but deserves and F.
Atmosphere: 5
Food: 1
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