I went in for a quick snack. The donuts taste good. Very courteous staff , the young man working the front was polite and well mannered.
Atmosphere: 5
Food: 5
Service: 5
Jessica R.
Love coming here to get donuts. I show up around 6am and the lady in the front is so nice and the donuts are fresh, warm, and soft.
Michael Eberle
10/10 would recommend. I didn't even know this place existed for the first couple of years I lived in rancho. Years wasted IMO.The cronuts are a family favorite. Doing a project on the house Saturday morning? Cronuts. Having people over? Cronuts. Going to a family members house for a party? Cronuts. Just want to break up your random Tuesday morning you have off? Cronuts. They're just too damn good. A little sweet for me to have more than 1-2 at a time. But that's just me. My wife has no problem.I read the other reviews and can confirm some things. The older lady there is short and to the point but I wouldn't consider her rude. Just not talkative. I think some of y'all are just weenies who get offended when someone doesn't have rainbows coming out of their behind.The younger lady has always been nice and welcoming.Complaining about ATM fees? Every small business I've been to charges a processing fee because it costs THEM money to allow YOU to use your card but y'all just go around thinking it's free. I don't always agree with it but I understand why it is such. FYI this is also why they have "Minimum purchase" amounts at some stores as well. It's not worth it to them to sell you a 1.50 donut and then have to pay to allow you to use your card. But also, who doesn't carry around a $5 spot for situations just like this?Anyways, give them a shot. Get a cronut or two. Enjoy your day and if they aren't the most happy people in the world that day, move on with your life. It may be a shock to some people but they are human and can have bad days too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Apple Friter, Donut Holes, Cronuts
Jancy Catalan
I don’t live near the area but I do errands once in a while in Rancho & I make a pit stop to pick up donuts. Service is the best, this family owned business treats you like no one else will. You’re greeted & well taken care. Definitely will continue stopping by whenever I can. Donuts are always fresh & delicious. ?
Atmosphere: 5
Food: 5
Service: 5
Natonia F
Never had an opportunity to try the donuts. I walked in and was not greeted. Therefore, I refuse to buy. I walked back in to try again and explain I feel more comfortable buying when greeting...she still didn't care. I left.
Atmosphere: 1
Service: 1
J. Gregory Wright
Been coming here a long time. The owner has now turned over operations to the next generation and the friendliness and personality has still remained top notch. Donuts are fresh and tasty. J is very friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut, Old Fashioned Cake, Cinn Roll, Cake Donuts
Cristal B.
30years living in this area, here is where me, my family, extended family and friends come And buy Donuts, croissants, my favorite Ice, all are a delight, it's a family owned business, they are all kind, generous and have some of the best jokes and laughter to brighten the dayThanks Guys
N P.
If you want an overpriced and inedible breakfast sandwich you can go here I guess. Sandwich failed the eye test. Should have trusted my eyes because I took one bite and had to toss it. It was a microwaved soggy mess for almost 9 dollars
Atmosphere: 2
Food: 1
Service: 2
maleiah sontag
I’ve been coming to grand slam donuts for a while and I’ve never had a complaint except for today. I went in with my little sisters and the woman behind the counter was complimenting them telling them how beautiful they were. However she seemed to favor my younger sister and told her she had a beautiful smile and over and over kept talking about how pretty she was. She then turned to my other sister and told her to smile for her, which she did (she’s 7 so she is missing some of her baby teeth, she’s also constantly teased at school because of this.) She smiled for the woman and the woman gasped and told her that “women need to take care of their teeth, a woman is not beautiful if she has ugly teeth.” She then proceeded to tell her that she needs to take care of her smile and stop eating sugar. We were taken aback because the comments were completely uncalled for and completely out of pocket. We tried to brush it off and slide past the comments and get out of there. Once we got to the car my sister burst into tears over this woman’s comments and it completely ruined her morning. I’m saddened that this woman decided to put her input on my little sisters appearances, it had a huge negative impact on her. Her customer service definitely needs to be fixed and she needs to learn that what you say to young girls leaves an impression. I will not be returning anymore, horrible experience and completely heartbreaking.There was also roaches walking around the outside of the door which doesn’t leave a good impression.
Atmosphere: 1
Food: 1
Service: 1
Maleiah Lambert
I’ve been coming to grand slam donuts for a while and I’ve never had a complaint except for today. I went in with my little sisters and the woman behind the counter was complimenting them telling them how beautiful they were. However she seemed to favor my younger sister and told her she had a beautiful smile and over and over kept talking about how pretty she was. She then turned to my other sister and told her to smile for her, which she did (she’s 7 so she is missing some of her baby teeth, she’s also constantly teased at school because of this.) She smiled for the woman and the woman gasped and told her that “women need to take care of their teeth, a woman is not beautiful if she has ugly teeth.” She then proceeded to tell her that she needs to take care of her smile and stop eating sugar while laughing at her and her teeth. We were taken aback because the comments were completely uncalled for and completely out of pocket. We tried to brush it off and slide past the comments and get out of there. Once we got to the car my sister burst into tears over this woman’s comments and it completely ruined her morning. I’m saddened that this woman decided to put her input on my little sisters appearances, it had a huge negative impact on her. Her customer service definitely needs to be fixed and she needs to learn that what you say to young girls leaves an impression. I will not be returning anymore, horrible experience and completely heartbreaking.
There was also roaches walking around the outside of the door which doesn’t leave a good impression.
I've been coming to grand slam donuts for a while and I've never had a complaint except for today. I went in with my little sisters and the woman behind the counter was complimenting them telling them how beautiful they were. However she seemed to favor my younger sister and told her she had a beautiful smile and over and over kept talking about how pretty she was. She then turned to my other sister and told her to smile for her, which she did (she's 7 so she is missing some of her baby teeth, she's also constantly teased at school because of this.) She smiled for the woman and the woman gasped and told her that "women need to take care of their teeth, a woman is not beautiful if she has ugly teeth." She then proceeded to tell her that she needs to take care of her smile and stop eating sugar. She then started laughing at her and her teeth. We were taken aback because the comments were completely uncalled for and completely out of pocket. We tried to brush it off and slide past the comments and get out of there. Once we got to the car my sister burst into tears over this woman's comments and it completely ruined her morning. I'm saddened that this woman decided to put her input on my little sisters appearances, it had a huge negative impact on her. Her customer service definitely needs to be fixed and she needs to learn that what you say to young girls leaves an impression. I will not be returning anymore, horrible experience and completely heartbreaking. There was also roaches walking around the outside of the door which doesn't leave a good impression.
Franklin Cruz
Good donuts strong recomendt 5 ? ? open at night ?
Elizabeth Diaz
Friendly family ran. Fresh donuts at all times.
John Ingram
I took my sons in there for a donut this morning and they picked one out and the owner gave them something else. I told them my boys would like the donuts they picked out and he said you take what you get or you get out of my store! This guy is a complete jackass and we turned around and walked away because he was so damn rude.
Gina E.
I tried to try this place out, and unfortunately because their floor was so wet, I fell hard. The woman working was more concerned about me getting her floor dirty than to make sure I was ok. She had the nerve to tell me to get up and go stand outside. Someone who was with me had made a purchase and was charge 4 times for it. Terrible business
I went in for a quick snack. The donuts taste good. Very courteous staff , the young man working the front was polite and well mannered.
Atmosphere: 5
Food: 5
Service: 5
Love coming here to get donuts. I show up around 6am and the lady in the front is so nice and the donuts are fresh, warm, and soft.
10/10 would recommend. I didn't even know this place existed for the first couple of years I lived in rancho. Years wasted IMO.The cronuts are a family favorite. Doing a project on the house Saturday morning? Cronuts. Having people over? Cronuts. Going to a family members house for a party? Cronuts. Just want to break up your random Tuesday morning you have off? Cronuts. They're just too damn good. A little sweet for me to have more than 1-2 at a time. But that's just me. My wife has no problem.I read the other reviews and can confirm some things. The older lady there is short and to the point but I wouldn't consider her rude. Just not talkative. I think some of y'all are just weenies who get offended when someone doesn't have rainbows coming out of their behind.The younger lady has always been nice and welcoming.Complaining about ATM fees? Every small business I've been to charges a processing fee because it costs THEM money to allow YOU to use your card but y'all just go around thinking it's free. I don't always agree with it but I understand why it is such. FYI this is also why they have "Minimum purchase" amounts at some stores as well. It's not worth it to them to sell you a 1.50 donut and then have to pay to allow you to use your card. But also, who doesn't carry around a $5 spot for situations just like this?Anyways, give them a shot. Get a cronut or two. Enjoy your day and if they aren't the most happy people in the world that day, move on with your life. It may be a shock to some people but they are human and can have bad days too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Apple Friter, Donut Holes, Cronuts
I don’t live near the area but I do errands once in a while in Rancho & I make a pit stop to pick up donuts. Service is the best, this family owned business treats you like no one else will. You’re greeted & well taken care. Definitely will continue stopping by whenever I can. Donuts are always fresh & delicious. ?
Atmosphere: 5
Food: 5
Service: 5
Never had an opportunity to try the donuts. I walked in and was not greeted. Therefore, I refuse to buy. I walked back in to try again and explain I feel more comfortable buying when greeting...she still didn't care. I left.
Atmosphere: 1
Service: 1
Been coming here a long time. The owner has now turned over operations to the next generation and the friendliness and personality has still remained top notch. Donuts are fresh and tasty. J is very friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut, Old Fashioned Cake, Cinn Roll, Cake Donuts
30years living in this area, here is where me, my family, extended family and friends come And buy Donuts, croissants, my favorite Ice, all are a delight, it's a family owned business, they are all kind, generous and have some of the best jokes and laughter to brighten the dayThanks Guys
If you want an overpriced and inedible breakfast sandwich you can go here I guess. Sandwich failed the eye test. Should have trusted my eyes because I took one bite and had to toss it. It was a microwaved soggy mess for almost 9 dollars
Atmosphere: 2
Food: 1
Service: 2
I’ve been coming to grand slam donuts for a while and I’ve never had a complaint except for today. I went in with my little sisters and the woman behind the counter was complimenting them telling them how beautiful they were. However she seemed to favor my younger sister and told her she had a beautiful smile and over and over kept talking about how pretty she was. She then turned to my other sister and told her to smile for her, which she did (she’s 7 so she is missing some of her baby teeth, she’s also constantly teased at school because of this.) She smiled for the woman and the woman gasped and told her that “women need to take care of their teeth, a woman is not beautiful if she has ugly teeth.” She then proceeded to tell her that she needs to take care of her smile and stop eating sugar. We were taken aback because the comments were completely uncalled for and completely out of pocket. We tried to brush it off and slide past the comments and get out of there. Once we got to the car my sister burst into tears over this woman’s comments and it completely ruined her morning. I’m saddened that this woman decided to put her input on my little sisters appearances, it had a huge negative impact on her. Her customer service definitely needs to be fixed and she needs to learn that what you say to young girls leaves an impression. I will not be returning anymore, horrible experience and completely heartbreaking.There was also roaches walking around the outside of the door which doesn’t leave a good impression.
Atmosphere: 1
Food: 1
Service: 1
I’ve been coming to grand slam donuts for a while and I’ve never had a complaint except for today. I went in with my little sisters and the woman behind the counter was complimenting them telling them how beautiful they were. However she seemed to favor my younger sister and told her she had a beautiful smile and over and over kept talking about how pretty she was. She then turned to my other sister and told her to smile for her, which she did (she’s 7 so she is missing some of her baby teeth, she’s also constantly teased at school because of this.) She smiled for the woman and the woman gasped and told her that “women need to take care of their teeth, a woman is not beautiful if she has ugly teeth.” She then proceeded to tell her that she needs to take care of her smile and stop eating sugar while laughing at her and her teeth. We were taken aback because the comments were completely uncalled for and completely out of pocket. We tried to brush it off and slide past the comments and get out of there. Once we got to the car my sister burst into tears over this woman’s comments and it completely ruined her morning. I’m saddened that this woman decided to put her input on my little sisters appearances, it had a huge negative impact on her. Her customer service definitely needs to be fixed and she needs to learn that what you say to young girls leaves an impression. I will not be returning anymore, horrible experience and completely heartbreaking. There was also roaches walking around the outside of the door which doesn’t leave a good impression.
Restaurantji Recommends
I've been coming to grand slam donuts for a while and I've never had a complaint except for today. I went in with my little sisters and the woman behind the counter was complimenting them telling them how beautiful they were. However she seemed to favor my younger sister and told her she had a beautiful smile and over and over kept talking about how pretty she was. She then turned to my other sister and told her to smile for her, which she did (she's 7 so she is missing some of her baby teeth, she's also constantly teased at school because of this.) She smiled for the woman and the woman gasped and told her that "women need to take care of their teeth, a woman is not beautiful if she has ugly teeth." She then proceeded to tell her that she needs to take care of her smile and stop eating sugar. She then started laughing at her and her teeth. We were taken aback because the comments were completely uncalled for and completely out of pocket. We tried to brush it off and slide past the comments and get out of there. Once we got to the car my sister burst into tears over this woman's comments and it completely ruined her morning. I'm saddened that this woman decided to put her input on my little sisters appearances, it had a huge negative impact on her. Her customer service definitely needs to be fixed and she needs to learn that what you say to young girls leaves an impression. I will not be returning anymore, horrible experience and completely heartbreaking. There was also roaches walking around the outside of the door which doesn't leave a good impression.
Good donuts strong recomendt 5 ? ? open at night ?
Friendly family ran. Fresh donuts at all times.
I took my sons in there for a donut this morning and they picked one out and the owner gave them something else. I told them my boys would like the donuts they picked out and he said you take what you get or you get out of my store! This guy is a complete jackass and we turned around and walked away because he was so damn rude.
I tried to try this place out, and unfortunately because their floor was so wet, I fell hard. The woman working was more concerned about me getting her floor dirty than to make sure I was ok. She had the nerve to tell me to get up and go stand outside. Someone who was with me had made a purchase and was charge 4 times for it. Terrible business