Jack in the Box

12340 Highland Ave b, Etiwanda
(909) 646-9512

Recent Reviews

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Frank Pimentel

Good food. Just need more help

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Ultimate Cheeseburger

michael parker

Employees got in a fight when I pulled up to pick my order up and I never got my food, they walked out and left me I. Drive through for 10 minutes, I pulled around and went inside and one girl came out and said we just got in a fight, then I asked for my order and she walked away again. I had to pick my kids up so I just left at this point, I’m going to corporate with this one, management needs to be held accountable this is absurd. I want my refund

Devincea Boyland

I went in and they gave me service but they didn't have what I wanted available, so I got something else and it was fine

Wheelchair accessibility: Available

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sausage Breakfast Jack, 6pc Classic French Toast Sticks Combo

Rayla Almazan

It got super busy and kind of chaotic. Food was okay though. The drive thru was closed so everyone had walk in orders

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: French Fries

denis jackal

I bought the spicy chicken sandwich? set meal after get off work and took it home for dinner. The restaurant has a clean environment and is connected to the gas station next to it. Parking is convenient. The spicy chicken steak in the sandwich is crispy on the outside and tender on the inside. Very juicy??I like it

Parking: The restaurant and gas station are connected together, and there are relatively few parking spaces.

Atmosphere: 4

Food: 4

Service: 4

ERICK GARCIA

Store manager(Juanita)is always making sure the store is clean and food is prep fast and accurate.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bacon Ultimate Cheeseburger, Ultimate Cheeseburger

carl harris

Great place for lunch

William Kidnay

It's a fast food place that's all it will ever be

Atmosphere: 3

Food: 3

Service: 4

Gregorio Arriaga

Nice place to get a break for long travel.
Super service. Thanks.

Atmosphere: 5

Food: 5

Service: 5

R fernando Betancourd (el jefe)

Very good

Atmosphere: 3

Food: 3

Service: 3

Ivan E

THE JACK IN THE BOX WITH NO KETCHUP

Stopped by the drive-though, the person who attended me and my family was very short and rude, after telling us to pull out to the parking lot the manager brought our food, we asked for ketchup and they said "there's no more ketchup" and walked away.

My family and I said "wait..... Jack in the box doesn't have ketchup?" So we went inside to ask someone else, lo and behold there were many ketchup packets, after asking the manager why she said there was no ketchup she just replied incomprehensibly. Attached is the photo of the rude person. The rest of the staff was very polite

Atmosphere: 1

Food: 4

Service: 1

Livier Olvera

Always fresh to order if you request it that way, best spicy chicken sandwich in the market now days, price and quality, curly fries are a a bomb and their stuffed jalapeños delicious.

Atmosphere: 4

Food: 5

Service: 5

Rick H.

Been eating here since I moved down the street in 2008 and it still boggles my mind how they can consistently mess up orders and serve sub par food! When an order of tacos was .99 it wasn’t a big deal to get shorted or get one that was broken or missing something but at 1.89 and now having older kids that put down multiple it starts to add up when you get 8 tacos and half of them are missing the filling or you get shorted it’s super frustrating! Check your food before you leave.

Atmosphere: 2

Food: 2

Service: 3

Deborah Lynn

Great customer service! The employees are super sweet! My kiddos like to visit for an after-school snack. My only issue is that I paid $18.00 for one hamburger meal. Um, that is a bit steep for a fast food joint! LOL!!! Especially one that is attached to a gas station! I told my kiddos, "Not again!!!! I'm not paying $18.00 for a Jack in the Box meal! LOL! You can go to In & Out and get far better quality burgers, fries, and shakes for far less!!!! No more smash burgers from Jack in Box! After-school snacks will be In & Out or home!

Atmosphere: 3

Food: 4

Service: 5

SEYDANIC

the go to, they need to allow walk in pedestrians at the drive thru not everyone has a car.

Atmosphere: 3

Food: 5

Service: 4

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