Nekter Juice Bar

First time me buying from here. I really like it 💙👌
Real fresh juices ! Customer service excelent, good atmosphere. Clean place 🙌

Atmosphere: 5

Food: 5

Service: 5

I'm not satisfied at the customer service level. The employees at the free-standing locations seem unfriendly and cold.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Acai Banana Berry Bowl

The service was great and is always great. Staff is friendly and assist me as soon as I get there.

Atmosphere: 5

Food: 5

Service: 5

Dear Nekter Management,

I’m a regular customer at this location and usually look forward to starting my mornings here. However, I need to bring something to your attention regarding the customer service experience.

There is a young lady who works most mornings, and unfortunately, her attitude and demeanor are consistently rude and dismissive. I’ve tried to overlook it, as I understand everyone can have tough days, but this seems to be her regular approach. Each time I visit, I notice the same behavior not only toward me but also toward other customers.

It’s reached a point where it makes me not want to come to this location anymore, as dealing with that kind of treatment first thing in the morning is very discouraging. I truly believe she would benefit from additional customer service training to help her better represent the Nekter brand and create a more welcoming environment.

I enjoy Nekter and hope to continue coming here, but I wanted to share this feedback so the experience can improve for myself and others.

Thank you for your time and understanding.

Atmosphere: 1

Food: 1

Service: 1

I go here randomly when i feel like a sugary drink. The prices have gone up alot, never thought I’d pay $7 for a “mini” drink. America has become a joke. The service is great tho cant hate on the employees, it’s really the corporation problem. Would i recommend this place sure but don’t go often maybe once a month.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Customer Service

Had been there before and really enjoyed it. Took a friend on Sunday morning and was totally disappointed. The guy just quickly made it...you could practically drink it, it was soo liquefied.
Will not go again!

Atmosphere: 4

Food: 1

Service: 1

The fact that I have to do this to get a response is horrific. I visited this place almost FOUR weeks ago and paid way too much for what quality I received, so I called…no answer. I then went to the corporate website and after 4 submissions and 8 emails and three weeks I finally get a response that the manager of that location and the owner will be notified and I will be contacted. Well another 6 days has past and I even left my number with a promise that the manager would get back to me. Yesterday, the did not answer again and I got a voice mail so I left one for a phone call by the owner…..NOTHING! I would have been happy with a redo of my Açaí Bowl, but now I want my money back and I will never ever endorse this company and for sure this location. You should not give this guy your hard earned money

Atmosphere: 2

Food: 1

Service: 1

It was my first time. So when I got there, they already apologized for a 10mins wait. I understood right away as they were only 2 staff working to all the orders & customers waiting. I believed if they were more than 2 staff, orders would be quicker. But overall, both staff were super great. They’ve got great customer service. And the juice were awesome too. Will definitely be back. Thank you guys for the great experience!

Rancho Cucamonga Nékter always makes my PB Health Nut smoothie the way I like it. Definitely recommend coming here!

Terrific Smoothies and Acai Bowls, nice dining room view, and good customer service!

I really enjoyed my experience. The server was extremely kind and prompt and even confirmed my order with me. Probably going to add nekter smoothies to my weekly routine!

Love it here. Great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Acai Banana Berry Bowl, Turmeric Shot and Ginger Shot, Banana Berry Acai Bowl

Saturday 10/12 a 10 am ...Girl that works there is super rude. Very unwelcoming! She threw the drink on the table w no name. We had to ask if the drink belonged to us and she seemed bothered that we even talked to her! She made my friends drink in a bad mood. And it had red residue when It was a toxin flush w green apple sub. (Nothing red in it) She used left over water from some other drink. Super bad experience!

Atmosphere: 1

Food: 1

Service: 1

I always have a pleasant experience at this location. They make the juices well and staff is friendly. The space is clean and inviting. I’ve not always had the same level of quality at other locations. This one is cream of the crop.

Atmosphere: 5

Food: 5

Service: 4

Dirty store, broken chairs. Bowls always delicious. Service meh. Sign that says pick up after yourself
-management.

Atmosphere: 1

Food: 5

Service: 4

Recommended dishes: Banana Berry Acai Bowl