Ono Hawaiian BBQ

Always tasty food. Love it

Atmosphere: 2

Food: 5

Service: 5

IM SICK TO MY STOMACH!!! I went to this location on my lunch break in the drive thru and I waited 27mins for my food. After I consumed my entire drink I noticed there was little black particles in the bottom of the cup. My chicken wasn’t cooked all the way and I didn’t notice it until after a few bites. You would think that the food would be fully cooked being that I wanted so long for it. I’ve been sick to my stomach throwing up ever since. Moral of the story don’t go to this place on your lunch break if you don’t like raw chicken.

Came through the drive thru today and received food that wasn’t fully cooked through.

Food: 1

The customer service is poor! The two cashiers had no sense of urgency to attend customers waiting in line. Once it was our turn they had very poor communication skills and customer service. I understand there is other tasking to do however customer is the priority. Please coach your cashiers and Manager what good customer service is.

Atmosphere: 1

Food: 3

Service: 1

First time visiting and definitely don’t think it will be my last. Didn’t get any photos but the food was great. Staff were friendly and had the taste of Hawaiian BBQ. Got the family meal, it was plenty for four.

Atmosphere: 5

Food: 5

Service: 5

Thanks again for the opportunity to experience hawaiian food in California. I really enjoyed the fried shrimp and the macaroni salad. They really offer good cooking.

Atmosphere: 5

Food: 5

Service: 5

Nice i like it

Atmosphere: 5

Food: 5

Service: 5

I like the food, but the service needs to be better. I don't know if it's because everyone that works there is young, but they have attitudes, ignore you, and don't say thank you.
This was my experience a few times.
Maybe I will try a different location.

Atmosphere: 2

Food: 4

Service: 2

They were fast with the service. The portions were great and the food was delicious. The customer service was wonderful as well. The employees had great attitudes. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaroni Salad, Teriyaki Chicken

Love this place the Food is amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hawaiian BBQ Beef, Chicken Katsu Keiki Meal, Macaroni Salad, Fish

Nico is great with customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp

Good food and good price ☺️

Atmosphere: 5

Food: 5

Service: 5

The best crab macaroni salad and crab raccoons. There food is great and awesome. The young girl server's not very friendly and one rolled her eyes and huffed and puffed at me. I just laughed to myself because a lot of these kids have attitudes, they don't want to work, but they want the money. They need to be trained in customer service and how to treat people. But first they need respect and manners in common sense.

Atmosphere: 3

Food: 5

Service: 3

They always have great food

Atmosphere: 5

Food: 5

Service: 5

I love Ono! It's my go to take out place.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Macaroni Salad, BBQ Chicken, Chicken Combo Plate, Teriyaki Chicken, Chicken Katsu Teriyaki Chicken