Carnivore Beware!... Tough call on this one. Not the cheapest place around. The gentleman watching the door did a great job putting us on the list keeping us up to date and even holding a table until we got back to take it. We hadn't been here before and it sounded perfect for my wife who loves Mediterranean. My son and I are currently doing carnivore diet... Meats only... so we figured this would be a great visit. A place that serves chunks of steak and chicken as their main course can't be all bad. Unfortunately, they don't seem to care what you eat, they just tell you to eat with the give you. Chicken was fabulous, but for 65 bucks for a small snack for my son and I and a chicken salad for my wife it was way too costly. The waitress had no apologies at all. We asked her if we could order 2 of the add-on sides of chicken they serve with the salad, but she told us they can only be sold with 2 more salads. Not sure if she was just telling it like it is or didn't have the customer service skills to be nicer about it. It was sad that we had to leave 75% of the our food on the table and head to the burger joint around the corner so we could order a pile of hamburger patties. Anyway, carnivore beware!
Atmosphere: 3
Food: 4
Service: 1
Sundar V
Too much of waiting time, so did a to-go, the avocado salad ordered on the side was not in the Togo bag. The meat kabob quantity and taste is less compared to the price of the food.The food quality was fine, as I didn’t get any issues in the next day.
Atmosphere: 5
Food: 3
Service: 3
gloria nduka
I had a very good experience here and have gone back several times. The food is fresh and amazing service. It's always busy but it's worth the wait ✋️ ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Kabob, Hummus Trio a Must, Salad
A G C
Great food and
Atmosphere: 5
Food: 5
Service: 5
Ray Jefry
My recent dining experience at the Panini Kabab Grill in Victoria Garden branch, March 2, 2024, left much to be desired and unfortunately ranks as one of the most disappointing encounters I've had with a restaurant. Despite our anticipation, our wait time of 30 minutes for a table was only the beginning of our troubles. We then endured an additional 55 minutes until at 8:45 pm, our food finally arrived, and what greeted us was nothing short of a culinary catastrophe. The meat was exceedingly tough, the rice arrived cold, and the vegetables remained woefully undercooked.With the restaurant's closing time looming at 9 pm, our hunger left us with little choice but to reluctantly consume the subpar meal. Upon receiving the check, I took a moment to express my dissatisfaction to our waiter, explaining the unfortunate circumstances of our hunger and the disappointing quality of the food. I was assured that our concerns would be conveyed to the manager.However, the manager approached, instead of addressing our concerns with empathy, she seemed more focused on questioning our decision not to send the food back. Despite our explanation of hunger and the prolonged wait, she persisted in suggesting we should have returned the meal, seemingly overlooking the impracticality of doing so given the circumstances. It was disheartening to feel dismissed, with our genuine feedback brushed aside as mere complaints aimed at securing a discount.Repeatedly, I emphasized that my intent was not to seek compensation but rather to provide honest feedback regarding the unsatisfactory experience. Unfortunately, the manager failed to acknowledge our disappointment or offer any form of apology for the disruption to our evening.Having traveled 15 miles to patronize this establishment, it pains me to conclude that I won't be returning. This experience has left me profoundly disappointed, and I hope that in the future, the restaurant management prioritizes customer satisfaction and addresses feedback with greater attentiveness and sincerity.
Atmosphere: 1
Food: 1
Service: 1
Amal Khouja
The worst customer service I ever seen the name of the waitress is Sarah J I will never come back here the food is good but the service was awful she make feel uncomfortable since the
Atmosphere: 1
Food: 4
Service: 1
Maggie Marquis
Great food, great service!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Combo Kabob, Hummus Trio a Must
William Campos
Place has amazing rice. Staff is always courteous and attentive. It can get super busy so be prepared for a wait.
We have been to this restaurant twice now & we ordered a different meal to try their options. WOW their food is soooo darn good. This is now on our top 5 restaurants in Rancho & you know there are many in town. The prices are very reasonable. First time we shared kabobs which came with Greek salad and rice, huge portions and under $25 for the two of us!!! Second time, I got rigatoni pasta with pink sauce and chicken. That was amazing! LOVED IT and had a glass of red wine, excellent meal.
Fantastic Food & Service. I would say the only thing that wasn't so good was that a few people (guests) in the restaurant took away from my experience. Being openly rude makes everyone else in the restaurant have a bad experience.Parking: Park around back behind the restaurant is the best. The parking structure was really too busy.
Atmosphere: 4
Food: 5
Service: 4
gurjeet ghotra
They make too bad food ,, the taste is now very bad ,, disgusting
Food: 1
Recommended dishes: Mediterranean Greek Salad
David Coleman
First time but more visits coming. Fabulously delicious food and great service. The kabobs and Greek salad were awesome. Baklava is really fresh and a must try.
We order food from here today. My husband got salmon and a few hours after star having nauseas and vomiting. Something was wrong with his food from there . He got food intoxicated. Please take control of food quality.
Bad customer service reception
Have been here many times and the food is always great!! Portions are a good side and service is always attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Kabob, Mediterranean Greek Salad
Carnivore Beware!... Tough call on this one. Not the cheapest place around. The gentleman watching the door did a great job putting us on the list keeping us up to date and even holding a table until we got back to take it. We hadn't been here before and it sounded perfect for my wife who loves Mediterranean. My son and I are currently doing carnivore diet... Meats only... so we figured this would be a great visit. A place that serves chunks of steak and chicken as their main course can't be all bad. Unfortunately, they don't seem to care what you eat, they just tell you to eat with the give you. Chicken was fabulous, but for 65 bucks for a small snack for my son and I and a chicken salad for my wife it was way too costly. The waitress had no apologies at all. We asked her if we could order 2 of the add-on sides of chicken they serve with the salad, but she told us they can only be sold with 2 more salads. Not sure if she was just telling it like it is or didn't have the customer service skills to be nicer about it. It was sad that we had to leave 75% of the our food on the table and head to the burger joint around the corner so we could order a pile of hamburger patties. Anyway, carnivore beware!
Atmosphere: 3
Food: 4
Service: 1
Too much of waiting time, so did a to-go, the avocado salad ordered on the side was not in the Togo bag. The meat kabob quantity and taste is less compared to the price of the food.The food quality was fine, as I didn’t get any issues in the next day.
Atmosphere: 5
Food: 3
Service: 3
I had a very good experience here and have gone back several times. The food is fresh and amazing service. It's always busy but it's worth the wait ✋️ ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Kabob, Hummus Trio a Must, Salad
Great food and
Atmosphere: 5
Food: 5
Service: 5
My recent dining experience at the Panini Kabab Grill in Victoria Garden branch, March 2, 2024, left much to be desired and unfortunately ranks as one of the most disappointing encounters I've had with a restaurant. Despite our anticipation, our wait time of 30 minutes for a table was only the beginning of our troubles. We then endured an additional 55 minutes until at 8:45 pm, our food finally arrived, and what greeted us was nothing short of a culinary catastrophe. The meat was exceedingly tough, the rice arrived cold, and the vegetables remained woefully undercooked.With the restaurant's closing time looming at 9 pm, our hunger left us with little choice but to reluctantly consume the subpar meal. Upon receiving the check, I took a moment to express my dissatisfaction to our waiter, explaining the unfortunate circumstances of our hunger and the disappointing quality of the food. I was assured that our concerns would be conveyed to the manager.However, the manager approached, instead of addressing our concerns with empathy, she seemed more focused on questioning our decision not to send the food back. Despite our explanation of hunger and the prolonged wait, she persisted in suggesting we should have returned the meal, seemingly overlooking the impracticality of doing so given the circumstances. It was disheartening to feel dismissed, with our genuine feedback brushed aside as mere complaints aimed at securing a discount.Repeatedly, I emphasized that my intent was not to seek compensation but rather to provide honest feedback regarding the unsatisfactory experience. Unfortunately, the manager failed to acknowledge our disappointment or offer any form of apology for the disruption to our evening.Having traveled 15 miles to patronize this establishment, it pains me to conclude that I won't be returning. This experience has left me profoundly disappointed, and I hope that in the future, the restaurant management prioritizes customer satisfaction and addresses feedback with greater attentiveness and sincerity.
Atmosphere: 1
Food: 1
Service: 1
The worst customer service I ever seen the name of the waitress is Sarah J I will never come back here the food is good but the service was awful she make feel uncomfortable since the
Atmosphere: 1
Food: 4
Service: 1
Great food, great service!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Combo Kabob, Hummus Trio a Must
Place has amazing rice. Staff is always courteous and attentive. It can get super busy so be prepared for a wait.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
We have been to this restaurant twice now & we ordered a different meal to try their options. WOW their food is soooo darn good. This is now on our top 5 restaurants in Rancho & you know there are many in town. The prices are very reasonable. First time we shared kabobs which came with Greek salad and rice, huge portions and under $25 for the two of us!!! Second time, I got rigatoni pasta with pink sauce and chicken. That was amazing! LOVED IT and had a glass of red wine, excellent meal.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tiramisu Cake, Mediterranean Greek Salad, Hummus Trio, Lamb Kabob
Fantastic Food & Service. I would say the only thing that wasn't so good was that a few people (guests) in the restaurant took away from my experience. Being openly rude makes everyone else in the restaurant have a bad experience.Parking: Park around back behind the restaurant is the best. The parking structure was really too busy.
Atmosphere: 4
Food: 5
Service: 4
They make too bad food ,, the taste is now very bad ,, disgusting
Food: 1
Recommended dishes: Mediterranean Greek Salad
First time but more visits coming. Fabulously delicious food and great service. The kabobs and Greek salad were awesome. Baklava is really fresh and a must try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Pistachio Baklava Side, Mediterranean Greek Salad, Kebab
We order food from here today. My husband got salmon and a few hours after star having nauseas and vomiting. Something was wrong with his food from there . He got food intoxicated. Please take control of food quality.
Food: 1
Service: 3