Papa Johns Pizza
10570 Foothill Blvd, Rancho Cucamonga
(909) 948-7272
Recent Reviews
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DO NOT ORDER FROM THIS PAPA JOHNS! We ordered a pizza for delivery. After wondering where it was an hour later, the Door Dash delivery person just threw the pizza box on our front porch, and never even knocked on the door. The pizza was all smashed in the box. When we called Papa Johns about the matter, the young woman and the young man couldn't have been more rude. They said that we had to call Door Dash, that it wasn't their problem. Their attitude and customer service is terrible! I believe she said her name was Camry. I'm pretty sure she lied.
Super tasty pepperoni pizza last night. Thanks a million!!!
Food: 5
Service: 5
Grabbed some pizzas for our small work team. Ordered in the Papa John’s app the day before and scheduled pickup time. Overall great service and food quality.
Only downside was didn’t see way to adjust the order pickup time in the app after ordering… so called the store directly to move my pickup time.
Great service. Pizza always ready on time. Love their garlic butter sauce
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Unfortunately this location in Foothill is not the best. My food was cold and the service was... lacking to say the least. My app said my food was ready so I enter the store to pick it up. I had to wait about 20 min because the employees keep saying "we'll be there in one second" even when I told them that my order was ready and I was trying to pick it up. I'm sure is not the employees fault. They are trying to do their job the best they can, but I would encourage management to add a person to take care of the customers while the cooks take care of the food. In the mean while. I will try other options for pizza. Good luck
Atmosphere: 1
Food: 2
Service: 1
Manager has a bad attitude customer service took the order wrong manager want me to come back to come and waste my time in my gas after placing an order picking it up how amazing is that then told me I have an attitude because I asked him. how can we rectify the problem, customer service on the phone is not answering all international
Atmosphere: 1
Food: 1
Service: 1
Our go to for pizza tried their XL NY style pepperoni pizza all was good except topping a little under cooked
Atmosphere: 4
Food: 4
Service: 4
Absolutely terrible tasting pizza. Only a hang full or pepperoni and black olives. Definitely would not recommend this location.
Food: 1
pizza was good staff was very friendly ? would go back
Atmosphere: 5
Food: 5
Service: 5
I don't know why but a third of the time I order from this place I get food poisoning. Very sus. Probably won't be ordering from here again.
Edit: Every time I order PJ, I get food poisoning.
Food: 1
Restaurantji Recommends
Tiny location in a busy shopping center but the pizzas are delicious and staff is always friendly and fast.
Atmosphere: 3
Food: 5
Service: 5
Love papa John’s their pizza is always delicious ?
Atmosphere: 5
Food: 5
Service: 5
Love papa John’s their pizza is always delicious ?
Atmosphere: 5
Food: 5
Service: 5
I called to order the $10.99 carry out pizza. I had no idea that the calls go to a call center. The call center tells me they no longer have that special and then he was going to hang on me, but I quickly asked him to wait and told him that I am going to order a pizza, and would just like to know what other special they have. He then tells me they have the pairings, I said do you have anything else , he tells me no nothing else. I was surprised by this but went ahead and ordered the pairings. I drove to the store to pick up my pizza and saw on there store window the $10.99 large pepperoni pizza carryout special and I also looked online on my phone and saw a bunch of other specials they had as well. I also told the person that took my order that I wanted the small pepperonis on my pizza and they gave me the regular pepperonis.I am very very disappointed by the incompetent people working at their call center.
Papa Johns has gotten a lot better over the years. My family and I always get the stuffed crust, and it always tastes great.
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