Black Bear Diner Rancho Cucamonga

Courtney was the absolute most Professional friendly fast all around best server I have ever had. she was literally every where and didn’t forget anyone that she was helping. She definitely deserves a raise because there were some people that were deserving of her professionalism. I would definitely come back here again.

Atmosphere: 5

Food: 5

Service: 5

courtney always gives fast and excellent service👏🏽

Atmosphere: 5

Food: 5

Service: 5

Courtney is a very nice server excellent service and very gentility with all the customers keep everything clean and refilled with no asking for anything

Atmosphere: 5

Food: 5

Service: 5

The food wasnt as good as it looks on t. V.

Atmosphere: 3

Food: 2

Service: 3

Service is usually great, this time, not so much. Waiting for coffee refills is a huge deal for me, 5 minutes is too long... 20 minutes is ridiculous hence my service rating. French toast is also a benchmark for me, today's was blah... Not sure what's changed but change it back please. Thank you

Atmosphere: 3

Food: 3

Service: 2

Very friendly customer service, food came out fast and tasted delicious. We will be back again!!

Atmosphere: 5

Food: 5

Service: 5

Great food, good, friendly service.

Atmosphere: 5

Food: 5

Service: 5

So I love the black bear diner. I went to the one off of Mountain and the 60 freeway. I had a great experience. I got off work the other day in Rancho Cucamonga and I want to have dinner. I literally was ignored from the minute and I walked in. I ended up seeing myself because the guy at the register just pointed to a booth, which was dirty. I sat there anyway and was ignored. I sat there for 15 minutes, and nobody came to my table. I felt unaccepted and ignored why I clearly saw the staff sitting there talking and laughing and ignoring me I’ve never experienced anything like that. Maybe it was just the people working that night, but I’ve never went back since which sucks because I really love your restaurant. Definitely will never go back to that one. I ended up leaving without any food and nobody even noticed me leaving. That’s how I felt and that’s how they treated me. It’s unfortunate. That’s so many people need jobs out there and people like that get jobs and ruin it for a good restaurant.

Atmosphere: 1

Food: 4

Service: 1

Great food. Nice size portions.

Atmosphere: 5

Food: 5

Service: 5

Good food busy but worth the wait. Large portions so share

Atmosphere: 5

Food: 5

Service: 5

My breakfast was excellent!

Atmosphere: 5

Food: 5

Service: 5

Great service, taco salad was delicious

Atmosphere: 5

Food: 5

Service: 5

Food was great it took a while to get it to us but everything was nice and hot and the tast was fantastic.

Atmosphere: 5

Food: 5

Service: 4

Great spot for any time of the day. Courtney provided amazing service, the food was great, and the atmosphere was cozy and clean. 10/10 we will be back!

Atmosphere: 5

Food: 5

Service: 5

Thanks Mario for the gooood food and amazing service see you next Saturday!

Atmosphere: 5

Food: 5

Service: 5