Beautiful location, nice patio area. But what happened to the friendly welcome, and great service? The order was wrong, the hot coffee had no cardboard sleeves and was burning my hand, there was no cream and sugar in the coffee as I had requested, and when I went back, the self-service station was mostly empty, and the restaurant was a mess. Starbucks was a relaxing and well run place. I hope management can turn things around
Atmosphere: 3
Service: 2
Mike Radford
Very friendly staff and awesome service
Atmosphere: 5
Food: 5
Service: 5
Christine Fey
Hands down the best SBUX in South OC because of the employees.
E Maz
I ordered an Americano at this Rancho Mission Viejo location. The minute you walk in the door. Nothing but good vibes, friendly and personable. Every barista was personable with their customers. Sorry, I did not get the guys' and ladies' names. Excellent vibes and customer service. I did a mobile order and went to the wrong location. They said no problem. They are awesome .Thank you
Stine Nick
Needs to be modernized
Ivet
Horrible Customer Service. A Lady that works there asked my nephew to leave because he unexpectly got sick and threw up. She slammed the chair our of frustration and yelled to get out. Horrible Worker. She needs to be spoken to about customer service. No pitty towards a sick child. Disgusting behavior and it needs to be dealt with.
rafael gonzalez
They never have change
Atmosphere: 1
Food: 1
Service: 1
Medardo Lopez
Not even busy and has been 20 mnts meanwhile they just talking to each other horrible the worst of the worst
Atmosphere: 1
Food: 1
Service: 1
Ritamarie Beeman
I visit several Starbucks during the week. I have to say this is the worst Starbucks I’ve ever been to. The service was absolutely horrible!!! They didn’t have change for a $50. All they had to give me was $40 back!! I had to use my charge car & the machine did not allow me to not leave a tip. I would recommend any Starbucks in San Clemente, except for this one!!
Atmosphere: 1
Food: 1
Service: 1
P. Sosin (psosin)
Came in just now for a small coffee. The three baristas saw me but didn't acknowledge me waiting at the counter. The one barista spoke to a customer for 5 minutes as his coffee waited. The other two baristas talked amongst themselves... Service is awful but the location is clean and nice... Too bad.
Everything i come to this one the food and drinks taste defrint ,sorry starbucks
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Vanilla Biscotti with Almonds
John M
Today is Flag Day. Literally flag day. From Wikipedia, "It commemorates the adoption of the flag of the United States on June 14, 1777." I go there this morning and there were pride flags across the whole counter, loud and proud. So I asked the manager if there could be an American flags too. She says "the American flag is celebrated every day, so during pride month we only put up the pride flag." She says this literally on Flag Day. She was a white, clearly American woman so it's not like she doesn't know what country she is in. I don't know how I feel about going to Starbucks, when it's the American Flag that I, as a Marine, risked my life to defend, and even if LGBT, everyone needs to understand that the principles of LIBERTY that the AMERICAN FLAG represents, is what provides the environment of TOLERANCE, so that people can have pride parades and put up pride flags instead of the national flag, on the day designated to celebrate the national flag. No worries about being shot, like in communist countries. I would like the communist leaning, but proudly socialist, STARBUCKS MANAGER to understand that if you like pride flags, YOU ALSO NEED TO LIKE AMERICAN FLAGS, because it's the principles of LIBERTY and TOLERANCE, emboldened by the American Flag, that makes it so everyone has a VOICE!
Atmosphere: 1
Food: 3
Service: 1
Samer Soliman
Very rude team including the manager, I asked for a drink without ice, they gave me half cup saying it is the policy with no apology or intention to help, no wonder if you monopolize the area with no competition, not going back again
Atmosphere: 1
Food: 1
Service: 1
Rare
Good location but need more cleaning outdoor areas
Beautiful location, nice patio area. But what happened to the friendly welcome, and great service? The order was wrong, the hot coffee had no cardboard sleeves and was burning my hand, there was no cream and sugar in the coffee as I had requested, and when I went back, the self-service station was mostly empty, and the restaurant was a mess. Starbucks was a relaxing and well run place. I hope management can turn things around
Atmosphere: 3
Service: 2
Very friendly staff and awesome service
Atmosphere: 5
Food: 5
Service: 5
Hands down the best SBUX in South OC because of the employees.
I ordered an Americano at this Rancho Mission Viejo location.
The minute you walk in the door. Nothing but good vibes, friendly and personable. Every barista was personable with their customers. Sorry, I did not get the guys' and ladies' names. Excellent vibes and customer service. I did a mobile order and went to the wrong location. They said no problem. They are awesome .Thank you
Needs to be modernized
Horrible Customer Service. A Lady that works there asked my nephew to leave because he unexpectly got sick and threw up. She slammed the chair our of frustration and yelled to get out. Horrible Worker. She needs to be spoken to about customer service. No pitty towards a sick child. Disgusting behavior and it needs to be dealt with.
They never have change
Atmosphere: 1
Food: 1
Service: 1
Not even busy and has been 20 mnts meanwhile they just talking to each other horrible the worst of the worst
Atmosphere: 1
Food: 1
Service: 1
I visit several Starbucks during the week. I have to say this is the worst Starbucks I’ve ever been to. The service was absolutely horrible!!! They didn’t have change for a $50. All they had to give me was $40 back!! I had to use my charge car & the machine did not allow me to not leave a tip. I would recommend any Starbucks in San Clemente, except for this one!!
Atmosphere: 1
Food: 1
Service: 1
Came in just now for a small coffee. The three baristas saw me but didn't acknowledge me waiting at the counter. The one barista spoke to a customer for 5 minutes as his coffee waited. The other two baristas talked amongst themselves... Service is awful but the location is clean and nice... Too bad.
Atmosphere: 5
Food: 4
Service: 1
Restaurantji Recommends
Worst service rude employee
Atmosphere: 1
Food: 1
Service: 1
Everything i come to this one the food and drinks taste defrint ,sorry starbucks
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Vanilla Biscotti with Almonds
Today is Flag Day. Literally flag day. From Wikipedia, "It commemorates the adoption of the flag of the United States on June 14, 1777." I go there this morning and there were pride flags across the whole counter, loud and proud. So I asked the manager if there could be an American flags too. She says "the American flag is celebrated every day, so during pride month we only put up the pride flag." She says this literally on Flag Day. She was a white, clearly American woman so it's not like she doesn't know what country she is in. I don't know how I feel about going to Starbucks, when it's the American Flag that I, as a Marine, risked my life to defend, and even if LGBT, everyone needs to understand that the principles of LIBERTY that the AMERICAN FLAG represents, is what provides the environment of TOLERANCE, so that people can have pride parades and put up pride flags instead of the national flag, on the day designated to celebrate the national flag. No worries about being shot, like in communist countries. I would like the communist leaning, but proudly socialist, STARBUCKS MANAGER to understand that if you like pride flags, YOU ALSO NEED TO LIKE AMERICAN FLAGS, because it's the principles of LIBERTY and TOLERANCE, emboldened by the American Flag, that makes it so everyone has a VOICE!
Atmosphere: 1
Food: 3
Service: 1
Very rude team including the manager, I asked for a drink without ice, they gave me half cup saying it is the policy with no apology or intention to help, no wonder if you monopolize the area with no competition, not going back again
Atmosphere: 1
Food: 1
Service: 1
Good location but need more cleaning outdoor areas
Atmosphere: 5
Food: 5
Service: 4
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