El Pollo Loco
22381 Antonio Pkwy, Rancho Santa Margarita
(949) 858-4446
Recent Reviews
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22381 Antonio Pkwy, Rancho Santa Margarita
(949) 858-4446
The ladies at the cash register window are always so sweet and brighten my day!
I've been going to this location for 20 years, and it has gone downhill, nobody cares about the quality of the chicken. I always ask for moist, not overcooked and dried out, and it is always overdone. I've talked to managers, the corporate office, emphasized when ordering, nothing changes from the same overcooked, dried out chicken. Today was my last visit, this won't change, and I will go elsewhere.
Great service and love the food
I’m a Wildland fire fighter and they gave me 50% discount as a first responder the food came out quickly and was delicious and the staff were polite and professional I’ll be coming back anytime I’m in the area
Atmosphere: 5
Food: 5
Service: 5
My first time here. Great service and nice people. And they take care of firefighters
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Churro, Spicy Chipotle Burrito, Chicken Avocado Burrito
Great food, great and fast service. Very clean place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado Burrito
Great people, and great food. They had a great attitude and clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado Burrito
Amazing customer service and delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado Burrito
Great, quick service and amazing food!!
Atmosphere: 5
Food: 5
Service: 5
This place cheat me about prices. I oder chicken meal with 2 pieces. They charged me $13.49. They said it not included drink.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Excellent service, very friendly and helpful cashier all the time.
Atmosphere: 5
Food: 5
Service: 5
The person who helped me was very kind and very attentive to my order, what a good service.
Daniel Diaz
Vegetarian options: It's not just chicken and shrimp but a lot of vegetables and green gold (avocado) mixed salad everything is good
Service: 5
Manager is very nice and really took an interest in making a mistake in fulfilling an order right
Atmosphere: 5
Food: 5
Service: 5
Everything there is very delicious, a good place to go with friends and family:
Atmosphere: 5
Food: 5
Service: 5
Great food and fresh anytime of day I go! Love to get my lunch here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Quesadilla
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