Wendy's
30471 Avenida de las Flores, Rancho Santa Margarita
(949) 888-4665
Recent Reviews
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Will not be returning. Went inside with my 4 year old daughter to grab a couple frosties and young employee around 18-20 years old, didn’t greet us and completely ignored us for probably 5 minutes. He saw us waiting patiently in line and rudely started helped a man that arrived after us still not acknowledging us even then. I’ve been in customer service in various jobs and it was at that point that I decided we won’t be giving them our business and didn’t say anything to him as it wasn’t worth my energy. I told my daughter we’d go to McDonald’s up the street, as their customer service is excellent and she likes to play there as well. This place has really gone down in the last few years-haven’t been here since 2021 since I used to get frosties once in awhile, but won’t be returning after this.
Wendy's is great. Of course I have my favorites. Keep it up Wendy's!!
Atmosphere: 5
Food: 5
Service: 5
Very slow
Atmosphere: 1
Food: 1
Service: 1
I have given this restaurant my business many times over and tonight was the last straw. I ordered two doubles and what I got was two singles. I ordered a vanilla shake and your employee was ready to have me walk out the door without it. Even after getting a raise to $20/hr, your staff just can't seem to put forth the effort to do a good job. To top it off your air conditioning in the building failed. Bad management, bad employees. I'm done! Never again!
Atmosphere: 1
Food: 2
Service: 1
Nice and clean
Atmosphere: 4
Food: 4
Service: 5
Very expensive fast food
Atmosphere: 5
Food: 3
Service: 4
This place gave me the runs. As in made me sick. I cannot in good conscience recommend this place.
Aside from the food the staff could not care less. Did the bare minimum with no expression or care to their work, they were miserable. The atmosphere was barren. No music AT ALL, posters all over the place, totally sterile interior. Just skip this place! Sad to see.
Vegetarian options: Would not recommend.
Dietary restrictions: Ask staff.
Parking: Loads of parking.
Kid-friendliness: Kid's menu.
Wheelchair accessibility: Accessible.
Atmosphere: 2
Food: 2
Service: 2
I want to give them a better rating but they close their damn lobby like 30 minutes earlier than the posted time like every day and it's annoying.
I'm sure I asked for a chessburger combo but I got a chicken combo instead. It was really good. I didn't even complain.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Spicy Chicken Sandwich
Great food and good service. Even if the line in the Drive-Thru as long they still get you out of there pretty fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: CocaCola Y Frosty
Restaurantji Recommends
It's still the best fast food burger.
Atmosphere: 4
Food: 5
Service: 4
Ordered food on the app and the payment went through and apparently the order didn’t even hit their system. Worked for my friend. Doesn’t make any sense. Now have a pending charge
Atmosphere: 1
Food: 1
Service: 1
I came through at 11:23 PM Saturday they serve me sloppy burgers the burgers of very cold do not eat at this restaurant
Atmosphere: 5
Food: 1
Service: 1
Wanted to have some Cinnabon pull apart but definitely not the same as the real thing. Nice try. Around $5 too =(
Food: 5
Service: 4
If I could give this place zero stars I certainly would. We showed up on a Sunday night at 9:28pm and the posted hours for dining room closing was 10pm. The crew member, Emmanuel, was very unprofessional and rude. He told us there is nothing he can do for us as we didn’t want to go through the drive thru. He also called us “bro” several times when trying to address the fact we wanted to be able to eat inside when posted hours are 10pm. Will not be returning here ever again. Very unprofessional.
Atmosphere: 1
Service: 1
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