It's a drive through and you sit in long lines in the heat.
Atmosphere: 2
Food: 3
Service: 3
Cathy Goodin
I ordered 2 Carmelizer drinks on ice and a blended tigers blood lemonade. It was about 9:40am on July 30th. Our barista had brunette shoulder length hair. She handed me a drink. As she handed me the 2nd carmelizer the lid popped off and coffee spilled all inside of my car on the door and carpet. My pants and blouse were soaked. This barista offered no apology. She didnt say anything. I asked for some napkins. She brought me 1 flimsy napkin. I asked if I could have more napkins since I had just had a bath in coffee. She brought me more napkins and told me to have a nice day. No apology, no offer to refill my 2/3 emptied coffee or offer of a free drink. I didnt have time to deal with it then as I had an appointment across town in 15 min. I had to go to my appointment with wet coffee stained pants and blouse. I was polite the whole time. I understand we all make mistakes but this barista really sucked. She needs to be trained on appropriate customer service. Even a simple apology would have been a good start.
Food: 1
Udeina Authier
I have a strong love for Dutch, but I've heard mixed reviews about some locations, and today’s visit confirmed my concerns. We ordered four drinks, three of which were Rebels, and they were awful! They didn't taste like Rebels at all—more like flavored water. Then, to make matters worse, without even being asked the employee took it upon herself to add an extra $7 tip. This experience was unacceptable.
Atmosphere: 2
Food: 1
Service: 1
Jon Stillwell
Always have a positive experience here.
Food: 5
Service: 5
Jason G
Love Dutch Bro's coffee. Its very strong and tastes great.
Atmosphere: 5
Food: 2
Service: 5
esperanza Ruvalcaba
The girl at the window was just talking and talking to the person in front of us at the window then finally she walked out to the car to take our order when we could of just ordered at the window she was talking so long that a co worker tapped her on the shoulder like to say hurry up we have cars in the line
Atmosphere: 4
Food: 4
Service: 3
Jagadeesh Rahul
One of the best coffee in Northern California. I love their coffee flavor choices. The drive thru service was fast. I got the golden eagle which was highly recommended online. My friend got the mango smoothie. The golden eagle was super good. I tried it with mild sweetness and whole milk.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Golden Eagle
Louis Volpe
Always great to go here and get some coffee or drink
Atmosphere: 5
Food: 5
Service: 5
Alithia Rutherford
For the most part Dutch Bros my favorite place to get my drinks and enjoy the awesome stickers but I recently purchased a $25 Mother's Day gift card and it only ended up having $2 on the card. I have attempted to get help from a couple different employees and no one has contacted me. So, it frustrates me to pay the overpriced amounts for their drinks when they don't find interest in helping me.
So I don't go to Dutch Brothers very often but I'll tell you what during the cold season you have to try their banana split hot chocolate or their banana cream pie hot chocolate it is so good they got the taste and the smell perfect, it is definitely premium.
Rude girls working .
Atmosphere: 1
Service: 1
It's a drive through and you sit in long lines in the heat.
Atmosphere: 2
Food: 3
Service: 3
I ordered 2 Carmelizer drinks on ice and a blended tigers blood lemonade. It was about 9:40am on July 30th. Our barista had brunette shoulder length hair. She handed me a drink. As she handed me the 2nd carmelizer the lid popped off and coffee spilled all inside of my car on the door and carpet. My pants and blouse were soaked. This barista offered no apology. She didnt say anything. I asked for some napkins. She brought me 1 flimsy napkin. I asked if I could have more napkins since I had just had a bath in coffee. She brought me more napkins and told me to have a nice day. No apology, no offer to refill my 2/3 emptied coffee or offer of a free drink. I didnt have time to deal with it then as I had an appointment across town in 15 min. I had to go to my appointment with wet coffee stained pants and blouse. I was polite the whole time. I understand we all make mistakes but this barista really sucked. She needs to be trained on appropriate customer service. Even a simple apology would have been a good start.
Food: 1
I have a strong love for Dutch, but I've heard mixed reviews about some locations, and today’s visit confirmed my concerns. We ordered four drinks, three of which were Rebels, and they were awful! They didn't taste like Rebels at all—more like flavored water. Then, to make matters worse, without even being asked the employee took it upon herself to add an extra $7 tip. This experience was unacceptable.
Atmosphere: 2
Food: 1
Service: 1
Always have a positive experience here.
Food: 5
Service: 5
Love Dutch Bro's coffee. Its very strong and tastes great.
Atmosphere: 5
Food: 2
Service: 5
The girl at the window was just talking and talking to the person in front of us at the window then finally she walked out to the car to take our order when we could of just ordered at the window she was talking so long that a co worker tapped her on the shoulder like to say hurry up we have cars in the line
Atmosphere: 4
Food: 4
Service: 3
One of the best coffee in Northern California. I love their coffee flavor choices. The drive thru service was fast. I got the golden eagle which was highly recommended online. My friend got the mango smoothie. The golden eagle was super good. I tried it with mild sweetness and whole milk.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Golden Eagle
Always great to go here and get some coffee or drink
Atmosphere: 5
Food: 5
Service: 5
For the most part Dutch Bros my favorite place to get my drinks and enjoy the awesome stickers but I recently purchased a $25 Mother's Day gift card and it only ended up having $2 on the card. I have attempted to get help from a couple different employees and no one has contacted me. So, it frustrates me to pay the overpriced amounts for their drinks when they don't find interest in helping me.
Restaurantji Recommends
So I don't go to Dutch Brothers very often but I'll tell you what during the cold season you have to try their banana split hot chocolate or their banana cream pie hot chocolate it is so good they got the taste and the smell perfect, it is definitely premium.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whipped Cream, Cocomo, Blended Kicker, Chocolate Chip Muffin Top, Caramelizer, Double Rainbow, Shark Attack
Overall good coffee and courteous staff.
Atmosphere: 4
Food: 4
Service: 5
Good experience but needs more sugar free flavor options
Dietary restrictions: Sugar free options
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Whipped Cream, White Chocolate
Always a friendly smile and respectful to their costumers
Atmosphere: 5
Food: 5
Service: 5
Great coffee. Quick service. Usually a line in the mornings. So be ready for a short wait if you're an early bird
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Orange Cranberry Muffin Top
Loading...