The worker at the window is very polite but they cannot get the orders right to save their life. I got two items only and they forgot one and made the other wrong. Super disappointed, I use to love coming here and now I hate it every time
Atmosphere: 1
Food: 1
Service: 2
Cuties characters almen
Today, this evening I'm trying yummy food from the new s.main JIB
Atmosphere: 1
Food: 5
Service: 2
Joseph Garcia
Waited 20 minutes in drive thru just for them to throw honey mustard on a burger. I didn't ask for that
Update: I'm currently in line again little over 20 minutes. Suppose to be fast food for a reason. Mind you its 230am and 1 car ahead of me. They need to fix this issue
Atmosphere: 1
Food: 1
Service: 1
Trinity Maxfield
if i could give customer service a 0 i would.
Atmosphere: 1
Food: 3
Service: 1
Jeremy Cowin
It is a good Jack in the box. They got the order right. The food is always good. It is reliable especially for fast food.
Atmosphere: 4
Food: 4
Service: 4
Richard Stinson (glooby-glarb)
Last month they changed their rewards program and as a rewards member, they seriously cheated you!!
I’ve been a long and loyal rewards member choosing Jack in the box over their competition because of their perks. Last month they changed up their rewards programs. Getting an ultimate bacon cheeseburger used to cost you 60 points for example. Now it will cost you 1250 points… here’s where they cheated you. I had over 400 points; by the old standards, that would have gotten 7-8 of those cheeseburgers. They times your existing points by 10 but raised the new points by over 20! Now my points will only get me 3 ultimate bacon cheeseburgers… that is cheating!
Dont know about you, but most people don’t like getting cheated and Jack is the box definitely cheated you with this!!
Food: 3
Anonymous F
EDIT: I have deleted my 1 star review and replaced it with a 5 star review. Since my first encounter with this place, lots of changes seem to have been made. I haven't seen the line stretch into other parking lots in a few months and when I have gone here, my order gets done pretty quick. I've also not had 1 instance where I have had to park and wait in front of the store. I have received excellent customer service over the past few months. I recommend Jack in the Box in Red Bluff, CA. Great job shaping up the business!!
Atmosphere: 5
Food: 5
Service: 5
danny vee
Awesome staff! Scarlet who took my order and served me was very nice! I appreciate you and jack in the box!!
Atmosphere: 5
Food: 5
Service: 5
Cheryl Willis
Not the greatest. And I've lost my bank card twice there. Yet they didnt have my card. They jad a red card. Which mine was a red bank card.
Atmosphere: 2
Food: 3
Service: 1
Robert Garcia
Don't have something on your board if you don't have it. They suck
Can't get am iced tea with my meal on Dopr Dash. Can't get a lot of drinks I can get with a meal in person. I've changed my diet was was going to try the salads but there is nothing but water for me to drink.
Arno
Me and my family came in around 10:30pm and the store was clean and neat, and had excellent service from Christian. stand up guy.
Atmosphere: 5
Food: 5
Service: 5
Brandi Hardy
Everytime I order from here and have it delivered they NEVER include the sauces. This time I ordered the munchie special with 32 chicken nuggets and 39 mini tacos with 2 large curly fries and didn't even get the 3 ranch and 3 guacamole that is supposed to come with it. I would think that maybe one of you either the doordasher or Jack's employee would remember to put at least one sauce in the bag. Nothing like having a dry meal. Disappointed for the last time I think. I even included a message for xtra sauces. Still didn't get even 1.
Food: 1
Service: 1
Beach baby
If the saw bathroom was real. Rude lady never saw a bathroom that disgusting in a jack in the box.
The worker at the window is very polite but they cannot get the orders right to save their life. I got two items only and they forgot one and made the other wrong. Super disappointed, I use to love coming here and now I hate it every time
Atmosphere: 1
Food: 1
Service: 2
Today, this evening I'm trying yummy food from the new s.main JIB
Atmosphere: 1
Food: 5
Service: 2
Waited 20 minutes in drive thru just for them to throw honey mustard on a burger. I didn't ask for that
Update: I'm currently in line again little over 20 minutes. Suppose to be fast food for a reason. Mind you its 230am and 1 car ahead of me. They need to fix this issue
Atmosphere: 1
Food: 1
Service: 1
if i could give customer service a 0 i would.
Atmosphere: 1
Food: 3
Service: 1
It is a good Jack in the box. They got the order right. The food is always good. It is reliable especially for fast food.
Atmosphere: 4
Food: 4
Service: 4
Last month they changed their rewards program and as a rewards member, they seriously cheated you!!
I’ve been a long and loyal rewards member choosing Jack in the box over their competition because of their perks. Last month they changed up their rewards programs. Getting an ultimate bacon cheeseburger used to cost you 60 points for example. Now it will cost you 1250 points… here’s where they cheated you. I had over 400 points; by the old standards, that would have gotten 7-8 of those cheeseburgers. They times your existing points by 10 but raised the new points by over 20! Now my points will only get me 3 ultimate bacon cheeseburgers… that is cheating!
Dont know about you, but most people don’t like getting cheated and Jack is the box definitely cheated you with this!!
Food: 3
EDIT: I have deleted my 1 star review and replaced it with a 5 star review. Since my first encounter with this place, lots of changes seem to have been made. I haven't seen the line stretch into other parking lots in a few months and when I have gone here, my order gets done pretty quick. I've also not had 1 instance where I have had to park and wait in front of the store. I have received excellent customer service over the past few months. I recommend Jack in the Box in Red Bluff, CA. Great job shaping up the business!!
Atmosphere: 5
Food: 5
Service: 5
Awesome staff! Scarlet who took my order and served me was very nice! I appreciate you and jack in the box!!
Atmosphere: 5
Food: 5
Service: 5
Not the greatest. And I've lost my bank card twice there. Yet they didnt have my card. They jad a red card. Which mine was a red bank card.
Atmosphere: 2
Food: 3
Service: 1
Don't have something on your board if you don't have it. They suck
Restaurantji Recommends
Can't get am iced tea with my meal on Dopr Dash. Can't get a lot of drinks I can get with a meal in person. I've changed my diet was was going to try the salads but there is nothing but water for me to drink.
Me and my family came in around 10:30pm and the store was clean and neat, and had excellent service from Christian. stand up guy.
Atmosphere: 5
Food: 5
Service: 5
Everytime I order from here and have it delivered they NEVER include the sauces. This time I ordered the munchie special with 32 chicken nuggets and 39 mini tacos with 2 large curly fries and didn't even get the 3 ranch and 3 guacamole that is supposed to come with it. I would think that maybe one of you either the doordasher or Jack's employee would remember to put at least one sauce in the bag. Nothing like having a dry meal. Disappointed for the last time I think. I even included a message for xtra sauces. Still didn't get even 1.
Food: 1
Service: 1
If the saw bathroom was real. Rude lady never saw a bathroom that disgusting in a jack in the box.
Atmosphere: 1
Food: 4
Service: 1
It's alright if ur hungry
Atmosphere: 3
Food: 3
Service: 3
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