Service isn't the best, food is always good. Prices are good. The strawberry Nigori is amazing.
HD
We placed an online order in advance to avoid waiting, but when we arrived, we were told the order hadn’t even been accepted yet. This resulted in an additional 30-minute wait for our food.
Before leaving, we spoke with the server on duty, and my friend left her contact information for the manager to follow up. No one ever reached out, and follow-up calls went unanswered.
While the servers were friendly and checked on us multiple times, the purpose of ordering ahead is convenience. Given that another reviewer reported the same issue, the restaurant needs to either accept online orders promptly or communicate delays upfront—otherwise there’s little point in ordering online through their website.
Atmosphere: 2
Food: 3
Service: 2
Jorge Vazquez
I must preface that I have been coming to this restaurant for the past ten years. Before Covid, and before the reopening. It was good then, and I do not know what changes occurred behind the scenes recently to warrant my low rating. I can only speak for my experiences this past year.
My wife and I love this place. We almost always used to come weekly due to how much we loved their various rolls. It was actually my wife who introduced me to sushi, and since then I’ve always grabbed the same order, salmon nigiri and a Jessica roll, or a Washington. My wife has wildly more variety than me, but she would always leave content.
Recently, that hasn’t been happening. Maybe it’s ourselves changing, or maybe the restaurant, but the food we’ve gotten just isn’t the same. The baked rolls we used to receive are now cold, the rice mush, and the inside of rolls filled with too much shredded crab. My usual Jessica roll order used to have the tempura inside be crunchy and warm, now it’s soggy and cold.
This last visit was just the tipping point for us. We loved coming here because it was good portions, good price, and a great atmosphere to eat with family and friends. Now, it’s just another sushi place that has deviated from the standards it used to have. While the service itself was impeccable, that’s not the only reason we go for in a food place.
Atmosphere: 3
Food: 2
Service: 4
Liliana Garay
Service was really bad took 30 minutes to get a table for my friend and I. We arrived around 7:30 once we finally got a call back. We walked in and waited and nobody acknowledged us. Until someone asked we figured we had spoken to this person over the phone that the table was ready. We were sat finally never asked what I wanted to drink only my friend and then when I asked for a drink he never came back. He just started cleaning a table… I’ve worked food service before I know stuff happens. But genuinely I’ve never been serviced this bad nor left a bad review. Disappointed I had heard this sushi place was good. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Gerardo Ramirez
Poor service, got here at 7:30 made us wait 30 min for seating (they had open tables) got seated at 8 pm and we asked for AYCE and they stated it was not offered after 8. When I ordered the rolls around 8:30 pm due to pesimal service the did not bring any of the sides like ginger and wasabi. Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Harry Baguio
Long time customer here (8+ yrs)
Price is cheap Quality - mid at best Service - bad to ok
As a long time customer, I've definitely seen the decline in the quality and service over the years. Quality decline is not as bad as the decline is service though.
The servers need to be trained. The servers, you could tell, they are new to the service industry. Servers are very young, teens if not early 20s. They lack proper training, from their introduction to service. They look stressed or unhappy. Depressing vibes. Several times now, we didnt get wasabi right off the bat. One time i asked for one, i got handed with a plate and big dollop of wasabi like its a side dish.
Sushi the last few times we've visit has been falling apart terribly. Half the time you cant even use the chop sticks because the roll will literally come undone.
Msg for the owner - train your servers and your chefs. It would be a shame to lose this restaurant.
Atmosphere: 4
Food: 4
Service: 2
Elizabeth
Food is ok and the prices are great; however, the service is horrible, the waitresses have attitudes and take too long to check on the customers. I wanted to give it another try but again I was disappointed with the service from the waitresses.
Atmosphere: 4
Food: 4
Service: 1
AnaMaria Diaz
Tasty sushi..wish we could get half a sushi roll (4 pieces instead of 8) to sample more of the menu..free coffee and shaved ice for AYCE customers EDIT: Came back a couple weeks later on a Saturday and found a few things that I didn't like..no vegetable rolls for AYCE..roll pieces were cut a little large and irregular..and there were two waitresses on staff and 3 other tables of customers..not exactly busy or rush hour..it took a while for my husband to get his refill and we had to ask for our AYCE paper back and when we did the waitress had a bit of an attitude..both of them did..killed my appetite and my want to return to this place in the future
Atmosphere: 1
Food: 4
Service: 1
Vincent Hernandez
Quality food and great prices definitely coming back
Joselyn Contreras
First time coming here for a small date night and everything was delicious 😋. Me and my husband loved all the rolls. The Mexican roll hands down was the best has a nice spice to it. Mussels are delicious and gyoza. Most definitely coming back.
Was very happy with the food but it’s always very tasty just has some concerns about the customer service the waitress we had never gave us silverware or napkins and never came around to give us refills very disappointing to know that the people there were not professional and were always talking with there coworkers like gossiping about other things other then taking care of there customers. I was very impressed with Mia she actually came and handled our table and very professional she took care of us very happy with her made our day thank you Mia!!
Atmosphere: 3
Food: 5
Service: 1
Nick Honeycutt
You will wait forever to get any kind of service. Gave this place another chance and they let me down again. They need to hire people that know service.
Atmosphere: 2
Food: 2
Service: 1
Anthony De La Torre
Was never a fan of sushi until I tried Happy Sushi. This place is a gem in my opinion. Great lunch specials and worth the 35 minute drive.
Atmosphere: 4
Food: 5
Service: 5
Justin Kelvin Florencio
Showed up at 7:45PM and they said they stopped AYCE and they close at 10. Wish they specified this on their promos or website. Wasted an hour drive
Service isn't the best, food is always good. Prices are good. The strawberry Nigori is amazing.
We placed an online order in advance to avoid waiting, but when we arrived, we were told the order hadn’t even been accepted yet. This resulted in an additional 30-minute wait for our food.
Before leaving, we spoke with the server on duty, and my friend left her contact information for the manager to follow up. No one ever reached out, and follow-up calls went unanswered.
While the servers were friendly and checked on us multiple times, the purpose of ordering ahead is convenience. Given that another reviewer reported the same issue, the restaurant needs to either accept online orders promptly or communicate delays upfront—otherwise there’s little point in ordering online through their website.
Atmosphere: 2
Food: 3
Service: 2
I must preface that I have been coming to this restaurant for the past ten years. Before Covid, and before the reopening. It was good then, and I do not know what changes occurred behind the scenes recently to warrant my low rating. I can only speak for my experiences this past year.
My wife and I love this place. We almost always used to come weekly due to how much we loved their various rolls. It was actually my wife who introduced me to sushi, and since then I’ve always grabbed the same order, salmon nigiri and a Jessica roll, or a Washington. My wife has wildly more variety than me, but she would always leave content.
Recently, that hasn’t been happening. Maybe it’s ourselves changing, or maybe the restaurant, but the food we’ve gotten just isn’t the same. The baked rolls we used to receive are now cold, the rice mush, and the inside of rolls filled with too much shredded crab. My usual Jessica roll order used to have the tempura inside be crunchy and warm, now it’s soggy and cold.
This last visit was just the tipping point for us. We loved coming here because it was good portions, good price, and a great atmosphere to eat with family and friends. Now, it’s just another sushi place that has deviated from the standards it used to have. While the service itself was impeccable, that’s not the only reason we go for in a food place.
Atmosphere: 3
Food: 2
Service: 4
Service was really bad took 30 minutes to get a table for my friend and I. We arrived around 7:30 once we finally got a call back. We walked in and waited and nobody acknowledged us. Until someone asked we figured we had spoken to this person over the phone that the table was ready. We were sat finally never asked what I wanted to drink only my friend and then when I asked for a drink he never came back. He just started cleaning a table… I’ve worked food service before I know stuff happens. But genuinely I’ve never been serviced this bad nor left a bad review. Disappointed I had heard this sushi place was good. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Poor service, got here at 7:30 made us wait 30 min for seating (they had open tables) got seated at 8 pm and we asked for AYCE and they stated it was not offered after 8.
When I ordered the rolls around 8:30 pm due to pesimal service the did not bring any of the sides like ginger and wasabi.
Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Long time customer here (8+ yrs)
Price is cheap
Quality - mid at best
Service - bad to ok
As a long time customer, I've definitely seen the decline in the quality and service over the years. Quality decline is not as bad as the decline is service though.
The servers need to be trained. The servers, you could tell, they are new to the service industry. Servers are very young, teens if not early 20s. They lack proper training, from their introduction to service.
They look stressed or unhappy. Depressing vibes.
Several times now, we didnt get wasabi right off the bat. One time i asked for one, i got handed with a plate and big dollop of wasabi like its a side dish.
Sushi the last few times we've visit has been falling apart terribly. Half the time you cant even use the chop sticks because the roll will literally come undone.
Msg for the owner - train your servers and your chefs. It would be a shame to lose this restaurant.
Atmosphere: 4
Food: 4
Service: 2
Food is ok and the prices are great; however, the service is horrible, the waitresses have attitudes and take too long to check on the customers. I wanted to give it another try but again I was disappointed with the service from the waitresses.
Atmosphere: 4
Food: 4
Service: 1
Tasty sushi..wish we could get half a sushi roll (4 pieces instead of 8) to sample more of the menu..free coffee and shaved ice for AYCE customers
EDIT: Came back a couple weeks later on a Saturday and found a few things that I didn't like..no vegetable rolls for AYCE..roll pieces were cut a little large and irregular..and there were two waitresses on staff and 3 other tables of customers..not exactly busy or rush hour..it took a while for my husband to get his refill and we had to ask for our AYCE paper back and when we did the waitress had a bit of an attitude..both of them did..killed my appetite and my want to return to this place in the future
Atmosphere: 1
Food: 4
Service: 1
Quality food and great prices definitely coming back
First time coming here for a small date night and everything was delicious 😋. Me and my husband loved all the rolls. The Mexican roll hands down was the best has a nice spice to it. Mussels are delicious and gyoza. Most definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
very delicious food every time
nice workers
Atmosphere: 4
Food: 5
Service: 4
Was very happy with the food but it’s always very tasty just has some concerns about the customer service the waitress we had never gave us silverware or napkins and never came around to give us refills very disappointing to know that the people there were not professional and were always talking with there coworkers like gossiping about other things other then taking care of there customers. I was very impressed with Mia she actually came and handled our table and very professional she took care of us very happy with her made our day thank you Mia!!
Atmosphere: 3
Food: 5
Service: 1
You will wait forever to get any kind of service. Gave this place another chance and they let me down again. They need to hire people that know service.
Atmosphere: 2
Food: 2
Service: 1
Was never a fan of sushi until I tried Happy Sushi. This place is a gem in my opinion. Great lunch specials and worth the 35 minute drive.
Atmosphere: 4
Food: 5
Service: 5
Showed up at 7:45PM and they said they stopped AYCE and they close at 10. Wish they specified this on their promos or website. Wasted an hour drive
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