Jack In The Box
605 E Redlands Blvd, Redlands
(909) 633-7818
Customers' Favorites
Chicken Sandwich
French Fries
Nuggets
Burger
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Recent Reviews
We got short-changed on an order (it happens — every fast food place); wife called the store and manager Cynthia told us to bring in the receipt and they would make it good. A few days later I went in; Cynthia happened to be there, and not only did she make the previous order good, she went the extra mile to ensure that we were satisfied. Crew member Aria, working the counter, was also very pleasant in helping us. One instance, at least, of great customer service.
I went through the drive-through this morning and I have to say the kid working (I believe his name was Justin) was absolutely wonderful. He was very polite and my order was absolutely correct down to the extra napkins I requested. I hope he sticks around because you don't find good customer service like that anymore.
This Jack in the Box is very new. The food here is always great, and they never make mistakes. I go here often, too. The staff isn't particularly friendly, but they aren't rude, either. The food always comes out fast, fresh, and as ordered, which is the most important thing!
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