My aunt who is a diabetic and I went there early this morning for breakfast we got a #10 and a #11 they both had Curly frys the #10 had a large coke the #11 was supposed to have a diet coke. Well we got home and started eating our sandwichs which the were kinda cold and the frys were just cold about 15 min after we ate the sandwich and fry we both felt sick to our stomach and we have both been glued to the toilet shitting ourselves. Also my aunts drink was not diet and her blood sugar shot up to 600 so we had to change her pump and put a new 1 on in a different place but as far as us returning to this specific location we will never come back and I advise no else does either because I don't want anyone else getting sick.
Regina Wallace
Great location friendly drive thru
Atmosphere: 5
Food: 5
Service: 5
Griffin Collins
We tried to order the 2 for $5 sausage croissant thing. We did it wrong because the app is difficult and we don’t usually use it. So we only got one for $5. The guy at the window said nothing we can do. I said you can’t just make another one? No. They got a manager who did nothing but take the sandwich back and threw the $6 at us. Literally this guy opens the register and threw $6 at us. It’s not even $6 it’s $4 so thanks for the extra money but wow awful awful customer service.
Atmosphere: 1
Food: 1
Service: 1
Gukuop Houop
I love the rich flavors in their pasta dishes.
kimberly stephenson
Order was completely wrong twice, short two items, three if I include the missing sauce.
Atmosphere: 5
Food: 4
Service: 2
Joseph Barrera
I think it's a very good place, the burgers are a good size. Everyone is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Matt Jensen
EDIT 1/26: Still omitting condiments out of the bag. Check your bag !!!!
Literally, every time I come here, they will goof your order. Ask for more condiments? Extra eating utensils? They will leave them out of the bag. This has been the last 4 trips over the last 6 months. Penny pincher location .. .so Heads up, check your order whether you are using the mobile app, or ordering in person. Last 3 times they have left the spoons out of my order 🫠🫠🫠🫠
Forgot to give me my credit card back at the drive through and had to go back and get it resulting in a cold meal and NO compensation. I will not be back.
Food: 4
Service: 1
Patrice Blankenship
Every time I come here the service is bad and the food is horrible…..cold and tastes old! What is the point of being 24 hours to serve old nasty food
Service: 1
Overtime Studios
Service isn't very good here not expensive then the other Redlands jacks
I placed an order on the app to "save time," but one time, I needed to be quick. They made me wait in the drive-through line for ten minutes to get to the window. Then, I get told to park out front and wait another ten minutes. For me to go inside and pick up my food and have my large fries missing. To their credit, they were very busy, but what happened. I'm very bummed about this experience. Please never happen again.
My aunt who is a diabetic and I went there early this morning for breakfast we got a #10 and a #11 they both had Curly frys the #10 had a large coke the #11 was supposed to have a diet coke. Well we got home and started eating our sandwichs which the were kinda cold and the frys were just cold about 15 min after we ate the sandwich and fry we both felt sick to our stomach and we have both been glued to the toilet shitting ourselves. Also my aunts drink was not diet and her blood sugar shot up to 600 so we had to change her pump and put a new 1 on in a different place but as far as us returning to this specific location we will never come back and I advise no else does either because I don't want anyone else getting sick.
Great location friendly drive thru
Atmosphere: 5
Food: 5
Service: 5
We tried to order the 2 for $5 sausage croissant thing. We did it wrong because the app is difficult and we don’t usually use it. So we only got one for $5. The guy at the window said nothing we can do. I said you can’t just make another one? No. They got a manager who did nothing but take the sandwich back and threw the $6 at us. Literally this guy opens the register and threw $6 at us. It’s not even $6 it’s $4 so thanks for the extra money but wow awful awful customer service.
Atmosphere: 1
Food: 1
Service: 1
I love the rich flavors in their pasta dishes.
Order was completely wrong twice, short two items, three if I include the missing sauce.
Atmosphere: 5
Food: 4
Service: 2
I think it's a very good place, the burgers are a good size. Everyone is very friendly.
Atmosphere: 5
Food: 5
Service: 5
EDIT 1/26: Still omitting condiments out of the bag. Check your bag !!!!
Literally, every time I come here, they will goof your order. Ask for more condiments? Extra eating utensils? They will leave them out of the bag. This has been the last 4 trips over the last 6 months. Penny pincher location .. .so Heads up, check your order whether you are using the mobile app, or ordering in person. Last 3 times they have left the spoons out of my order 🫠🫠🫠🫠
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Fingers, Chicken Sandwich, Curly Fries
Forgot to give me my credit card back at the drive through and had to go back and get it resulting in a cold meal and NO compensation. I will not be back.
Food: 4
Service: 1
Every time I come here the service is bad and the food is horrible…..cold and tastes old! What is the point of being 24 hours to serve old nasty food
Service: 1
Service isn't very good here not expensive then the other Redlands jacks
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Don't put an online order here they never get it, Over priced don't go here any more.
Atmosphere: 1
Food: 1
Service: 1
Doesn't make sense to keep rude employees around unless you don't mind as a business owner.
Atmosphere: 1
Food: 2
Service: 1
Clean and decent for a fast food restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Jack, Chicken Sandwich, Curly Fries
I placed an order on the app to "save time," but one time, I needed to be quick. They made me wait in the drive-through line for ten minutes to get to the window. Then, I get told to park out front and wait another ten minutes. For me to go inside and pick up my food and have my large fries missing. To their credit, they were very busy, but what happened. I'm very bummed about this experience. Please never happen again.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Curly Fries
One of the better places I have been to.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Fingers, Seasoned Curly Fries, Taco, Sourdough Jack Combo, Extreme Sausage Sandwich, Double Jack, Chick-N-Tater Melt Munchie Meal, Premium Roast Coffee, Chicken Sandwich, Curly Fries, 2 Tacos
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