Jersey Mikes Subs

I walk in and no one greets me, no one took my order and the man with the Afro was in the restroom for ten minutes and then came out and started chopping onions not even helping the girl make our orders we hadn’t even ordered yet, he must have been in lolly land standing there acting like he didn’t know I needed my order taken after 15 minutes. they were out of white bread and only had the gross wheat and rosemary bread, I blame it on poor management and not enough prep. it took forever to have my order taken even though the store was empty aside from 2 mobile orders that had already been prepared. They just lost a great customer and I will be going to the other locations since this team did not acknowledge the customers even though it was only us in the store and they were walking around dilly dallying and taking 5 minutes to go grab turkey and still had not even taken my order. I wish I could do half a star !

Atmosphere: 1

Food: 1

Service: 1

i don’t know if the girl with glasses was new but when we visited today it genuinely took 20 minutes for 2 sandwiches and it was not busy inside we were the only ones in there until 2 people came for their pick up order that they also had to wait for even though the sandwiches were ready and just sitting there getting soggy. The other guy with glasses and an afro was just walking around the back not helping her while she stood there with 3 already prepared sandwhiches and had not even taken our order yet. they also only had wheat and the rosemary parmesan bread which i understand they ran out of white bread but it was only 4 pm and the rosemary parmesan bread did not taste good. they kept going to the back and it took forever just for her to grab the turkey and slice it and then had my sandwhich sitting there for 5 minutes while she walked around some more. The dude with the afro was just chopping up onions on the grill and didn’t take my boyfriend’s order even though he was standing right infront of him. I feel bad because the girl was doing it by herself but we only got 2 sandwiches so i don’t understand what was so hard for them to wrap up the to go orders that were already ready when we walked in and just take our order. They also did not put our order together mine was ready way before they even took my boyfriends order. Also the oil they used has a expiration date of the beginning of february not sure if that’s for next year but if it’s this year thats gross 🤢The service here is usually fast and helpful and good but this time i was dissapointed that we had to wait so long which i would understand it was busy but we were the only ones in there and people who had ordered ahead of time (only 2 people) also had to wait like 15 minutes for their food.

Food: 2

Service: 1

We have ordered online several times. Doesn't matter if we get there after 5 minutes or 30, they act surprised and don't start making the order until we walk in and ask about it.

A few times we have shown up after ordering with points, and they tell us they can't make the order, but they will write our name down and make it at a later date. When we go back a few days later, there is of course no record of the conversation.

The sandwiches are fine, but if they are going to make us wait every time and screw up half of our orders with no good way of solving their problems, it's not worth ordering here.

Atmosphere: 1

Food: 3

Service: 1

Only come to this location if you want to wait half your day for the sandwich other wise take you time and money some where else.

Despite what looked like being the only worker in the store, Legend was great with service and speed this afternoon. I appreciate the willingness to get my order right and still give me good recommendations to go with it. Thanks!

Atmosphere: 5

Food: 5

Service: 5

They open at 10:00am.

Atmosphere: 5

Food: 4

Service: 5

My order was placed on the app at 13:24 the estimated completion time was 13:39 which is already way too long for two sandwiches. It is currently 13:55 and i am waiting in the store as im writing this. It seriously would have been faster for me to drive here place my order in the store and leave before writing this complaint. Very disappointing! The order was placed in my hands at 14:10

Atmosphere: 3

Food: 4

Service: 2

Great location, great staff, can't go wrong with a Jersey Mikes sandwich

Atmosphere: 5

Food: 5

Service: 5

They screwed up my order, missing a sandwich, then made excuses for why they charged me bagged it and allowed me to leave without it. After returning to the store to get my missing order one of the employees questioned whether I paid for it before putting it in the bag, suggesting it wasn't there because I didn't pay for it, but I had the receipt and told all of them to get it right and don't insult your customers by asking questions and making excuses, just hand me my sandwich and apologize. Bad decision, I walked a quarter mile x 2 with a bad foot because of their mistake, only to be questioned about payment. I spend more than 100 per week in my local outlet, and they always get it right. Own up and don't ask stupid questions to irritated customers.

Atmosphere: 4

Food: 5

Service: 3

We brought a soccer team there to get lunch. We spent over $200 and some girls grabbed cups for water. The girls didn’t know we would be charged. We explained to the employee that all of them just got water and the staff still charged us $26- for just water. They could’ve been understanding and the charge a minimal fee to cover the cup but they didn’t. Just not nice.

Very delicious and and they’re not skimpy on the meat

Sent my 15 year old to get a few sandwhiches. Blt, club supremes n tuna. No manaise no lettuce no tomatoes! My blt plain bread n cold n greasy bacon. Nothing else. They lied n would not fix the sandwich. My first n last time! No receipt . Awful experience n food was lousy!

Ordered 3 sandwiches through app all sandwiches were wrong

I am very disappointed by the employee they are so rude and they don’t take care of coustomer i visited the store and they me to wait more than 20 minutes for my order and to be honest i am very disappointed

The number 12 Mike's Way with banana peppers is the way to go. And yes, I had it with a Pepsi!