Pilar has the best customer service and the best smoothies I ever had I promise. Also they have great energy there and I'm pretty sure they will not let you down I go there every day
Corryn
I rarely leave reviews, but I felt it was important to share my experience. I visited Nektar a few times already and unfortunately, the staff member MIA who helped me was extremely unfriendly , came off as irritated and clearly unhappy to be there.
It was uncomfortable and disappointing-especially when you expect AT LEAST a basic level of courtesy.
I hope management addresses this, because this kind of behavior really affects the atmosphere and makes customers not want to return.
Eddie Valdovinos
Talk about unprofessional and employees who are blind. I went into the take out like. I was standing there and no one was attending me. Mind you there are 2 employees working. So I decide to go to the regular line. They ask what I want. I tell them pick up for Eddie. They tell the pick up line is over there. I tell them I was just there waiting. This is the only nectar I have been to where they don't give me my order in the regular. What did you expect for me to do. Wait in the pick up line forever. The worst service I have gotten in all the Nektars I have been too. I will stick to the Nektars in Orange County, who have great service.
JoAnna
It’s like picking up from family. They know my name. They know my order. These are my people.
Products have same consistency time and time again. Only thing is putting the Protein Poppers available to purchase with online orders. No time to purchase in store, as there’s always a line.
Brenda Ledezma
I’ve been to this location since it has opened up. I love that the juices don’t have any extra additives that would ruin their natural taste or their health benefit. I like to go in the morning when there isn’t a rush of people.
Virginia Cortez
Pilar made our drinks and parfait perfect
Ruby Barr
The store opened at 7am and the cashier wasn't ready to take orders. He was really slow and was having phone conversation (wearing ear buds) while attending to customers. I didn't get my order until 7:27am. My order was not filled to the top. One walk in customer walked out without purchasing anything. There were 3 walk ins and 2 pre-orders customers.
Nicholas Lawson
This is hands down the most poorly managed juice bar I’ve ever visited. The first thing I noticed was how dirty the place was—tables had dried smoothie spills, used napkins, and general mess everywhere. While waiting in line, service suddenly came to a halt. An employee announced that all of the blenders had stopped working. When I asked what happened, I was told they had overheated and that this happens often because the equipment is outdated. We were informed it could take anywhere from 5 to 35 minutes for them to work again.
About 10 minutes later, one blender started working. When I finally went to order a bowl, I was told they were out of peanut butter, a key ingredient in the item I wanted. I asked to substitute almond butter, but the employee said she couldn’t. When I pressed for a reason, she claimed it would cost extra. So let me get this straight: they’re out of a listed ingredient, but I’m expected to pay more for a substitute they do have—after waiting 20 minutes for their broken equipment to cool down? Absurd.
Next, I asked about adding the protein waffle they have plastered all over their advertisements—only to be told they’ve never actually had it in stock. I then waited another 10 minutes for my bowl, despite being the first order in line. While waiting, I saw water flooding the dining area from a mopping job gone wrong. It looked like someone dumped a bucket of water on the floor. Even customers behind me were laughing at how sloppy it was.
I asked to use the bathroom and was told it was out of order too. When I finally got my bowl, I asked for a napkin. The staff pointed to a clearly empty dispenser, then made me wait two more minutes while they found more. As for the bowl? A disappointing 2 out of 10.
Absolutely nothing about this experience was acceptable. I wouldn’t recommend this place under any circumstance.
Danielle Hamilton
Outstanding customer service and quality of food. I’ve tried out several acai bowl places, but none of them come close to the quality you guys provide at Nekter. Your workers are always so outstanding and kind, and very attentive to details and quick with their work. I use both order ahead and order inside, and both ways are great. I would like it if you guys had another store that is not in the shopping center (Redlands/San Bernardino CA location), because accessibility is a bit difficult. But it’s worth going out of my way. Thank you!! PS I get the Acai Superfood Bowl with protein additive which I highly recommend. You get all your fruits and veggies in for the day!!!
Atmosphere: 5
Food: 5
Service: 5
Jill Kwok
My experience was quick and friendly! Thank you for having my juiced and pb&j cup ready when I got there!
I always have a great experience. My smoothies always taste great. It’s very clean and great service. Mia is also great.
Atmosphere: 5
Food: 5
Service: 5
Lupe Hernandez
Went in about 7:30pm when I walked in at first I thought they where about to close as they had the seating area mopped and chairs put up when I went to order employee was nice at first but then after I ordered I wanted to add one more thing she got an attitude threw strawberry container in trash passive aggressively then muttered something else to another employee and rolled her eyes then when she proceeded to take my order she had a whole attitude mind you I was really nice to her even when she gave me attitude . Mia is a rude employee and when I got my protein bowl she gave me chopped up old banana I payed $13 the quality of the bowl was not worth the price . I will never order with Mia again I hope that management talks to her about her rude attitude towards customers.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Acai Bowl
Sara Luna
I always love my experiences here never a problem nor issues. The wait time isn’t that bad either. I love the dragonfruit bowl with extra banana and my bf loves the banana berry burst
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dragon Fruit Bowl, Berry Banana Burst
Samuel Espinoza
Water down Bowls. It was 730. They were already mopping up the whole place. I felt uncomfortable like I couldn’t even stand anywhere.
Atmosphere: 1
Food: 1
Service: 3
Jennifer Mackie
I ordered on the app, walked in to pick up my order all within 5-10 mins! The staff were so kind, happy and helpful. Oh and btw… it was 100 degrees out and the most refreshing smoothie I think I’ve ever had.
Vegetarian options: My favorite is the peanut butter health nut smoothie. Almond butter is also available.
Pilar has the best customer service and the best smoothies I ever had I promise. Also they have great energy there and I'm pretty sure they will not let you down I go there every day
I rarely leave reviews, but I felt it was important to share my experience. I visited Nektar a few times already and unfortunately, the staff member MIA who helped me was extremely unfriendly , came off as irritated and clearly unhappy to be there.
It was uncomfortable and disappointing-especially when you expect AT LEAST a basic level of courtesy.
I hope management addresses this, because this kind of behavior really affects the atmosphere and makes customers not want to return.
Talk about unprofessional and employees who are blind. I went into the take out like. I was standing there and no one was attending me. Mind you there are 2 employees working. So I decide to go to the regular line. They ask what I want. I tell them pick up for Eddie. They tell the pick up line is over there. I tell them I was just there waiting. This is the only nectar I have been to where they don't give me my order in the regular. What did you expect for me to do. Wait in the pick up line forever. The worst service I have gotten in all the Nektars I have been too. I will stick to the Nektars in Orange County, who have great service.
It’s like picking up from family. They know my name. They know my order. These are my people.
Products have same consistency time and time again. Only thing is putting the Protein Poppers available to purchase with online orders. No time to purchase in store, as there’s always a line.
I’ve been to this location since it has opened up. I love that the juices don’t have any extra additives that would ruin their natural taste or their health benefit. I like to go in the morning when there isn’t a rush of people.
Pilar made our drinks and parfait perfect
The store opened at 7am and the cashier wasn't ready to take orders. He was really slow and was having phone conversation (wearing ear buds) while attending to customers. I didn't get my order until 7:27am. My order was not filled to the top. One walk in customer walked out without purchasing anything. There were 3 walk ins and 2 pre-orders customers.
This is hands down the most poorly managed juice bar I’ve ever visited. The first thing I noticed was how dirty the place was—tables had dried smoothie spills, used napkins, and general mess everywhere. While waiting in line, service suddenly came to a halt. An employee announced that all of the blenders had stopped working. When I asked what happened, I was told they had overheated and that this happens often because the equipment is outdated. We were informed it could take anywhere from 5 to 35 minutes for them to work again.
About 10 minutes later, one blender started working. When I finally went to order a bowl, I was told they were out of peanut butter, a key ingredient in the item I wanted. I asked to substitute almond butter, but the employee said she couldn’t. When I pressed for a reason, she claimed it would cost extra. So let me get this straight: they’re out of a listed ingredient, but I’m expected to pay more for a substitute they do have—after waiting 20 minutes for their broken equipment to cool down? Absurd.
Next, I asked about adding the protein waffle they have plastered all over their advertisements—only to be told they’ve never actually had it in stock. I then waited another 10 minutes for my bowl, despite being the first order in line. While waiting, I saw water flooding the dining area from a mopping job gone wrong. It looked like someone dumped a bucket of water on the floor. Even customers behind me were laughing at how sloppy it was.
I asked to use the bathroom and was told it was out of order too. When I finally got my bowl, I asked for a napkin. The staff pointed to a clearly empty dispenser, then made me wait two more minutes while they found more. As for the bowl? A disappointing 2 out of 10.
Absolutely nothing about this experience was acceptable. I wouldn’t recommend this place under any circumstance.
Outstanding customer service and quality of food. I’ve tried out several acai bowl places, but none of them come close to the quality you guys provide at Nekter. Your workers are always so outstanding and kind, and very attentive to details and quick with their work. I use both order ahead and order inside, and both ways are great. I would like it if you guys had another store that is not in the shopping center (Redlands/San Bernardino CA location), because accessibility is a bit difficult. But it’s worth going out of my way. Thank you!! PS I get the Acai Superfood Bowl with protein additive which I highly recommend. You get all your fruits and veggies in for the day!!!
Atmosphere: 5
Food: 5
Service: 5
My experience was quick and friendly! Thank you for having my juiced and pb&j cup ready when I got there!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I always have a great experience. My smoothies always taste great. It’s very clean and great service. Mia is also great.
Atmosphere: 5
Food: 5
Service: 5
Went in about 7:30pm when I walked in at first I thought they where about to close as they had the seating area mopped and chairs put up when I went to order employee was nice at first but then after I ordered I wanted to add one more thing she got an attitude threw strawberry container in trash passive aggressively then muttered something else to another employee and rolled her eyes then when she proceeded to take my order she had a whole attitude mind you I was really nice to her even when she gave me attitude . Mia is a rude employee and when I got my protein bowl she gave me chopped up old banana I payed $13 the quality of the bowl was not worth the price . I will never order with Mia again I hope that management talks to her about her rude attitude towards customers.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Acai Bowl
I always love my experiences here never a problem nor issues. The wait time isn’t that bad either.
I love the dragonfruit bowl with extra banana and my bf loves the banana berry burst
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dragon Fruit Bowl, Berry Banana Burst
Water down Bowls. It was 730. They were already mopping up the whole place. I felt uncomfortable like I couldn’t even stand anywhere.
Atmosphere: 1
Food: 1
Service: 3
I ordered on the app, walked in to pick up my order all within 5-10 mins! The staff were so kind, happy and helpful. Oh and btw… it was 100 degrees out and the most refreshing smoothie I think I’ve ever had.
Vegetarian options: My favorite is the peanut butter health nut smoothie. Almond butter is also available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
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