If I can give 0 stars I will terrible customer service, I asked for half rice half chow main and gave me only rice !!!
Atmosphere: 1
Food: 1
Service: 1
Luisa Rodriguez
The steamed rice is ALWAYS hard.
B
Dry chow mein and chewy chicken
Atmosphere: 1
Food: 2
Service: 3
Clete Hyman
Very poor choice of entries. 7 entries were empty and two were obviously old. Employees in no rush to cook missing items. Employees could care less about inside customers and were concentrating on door-dash orders. 20 min later 5 entries still missing.
Atmosphere: 3
Food: 3
Service: 2
Chris Moore
Tasty Chinese fast food. Love it ❤️
Atmosphere: 5
Food: 4
Service: 5
saiyan 9096
Food was very delicious and the service was fast. The only thing was the some workers didn’t seem to happy ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Family Meal
Marissa Norling
I placed an order through Grubhub but had a special request... i called the restaurant and received the BEST AND MOST POLITE customer service I have had in a long while... whom ever answered the phone needs to manage the store...
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Plate
cindy ren
The food is large and fresh, the taste is great, the environment is clean and bright, highly recommended
Atmosphere: 5
Food: 5
Service: 5
Maria Wakefield
So many items were not ready for 10 minutes. The bowl size is not the shape of a bowl but a tapered container which allows less food than a bowl as pictured. All containers are now smaller and customers will realize this. Ask to speak to manager and he was sitting down eating so after waiting 15 minutes we walked up to him and told him all that went wrong. He was told by staff customers has concerns and we’re waiting to speak with him yet he sat there on his phone so that’s why we finally went up to him to talk. No one apologized for anything. The feeling we walked away with was no one cares. I’m shocked s manager could do that. That’s not the place we will return to again. Let’s face it folks. Be honest. It’s SHRINKAGE…. They own that. Very poor experience and manager didn’t step up as a manager. Had to order 3rd and fourth choices because the choices WERE NOT READY.
Atmosphere: 3
Food: 4
Service: 1
John Foster
Online says closes at 1030, signs on building says 1030 and drive thru 11pm. All a lie they close earlier than that, I wasted time and gas getting here, now I hope I can find food before my lunch is up. Ne and another person walked in and was waiting for a minute or too for someone to talk to us. She eventually got ones attention for them to tell us. Who knows how long I could have stood if she hadn't said something
Usually order through DoorDash, decided to save a few $$ and went there myself. Was greeted when I came through the door (because, you know, I'm awesome) and ordered all my food in a timely manner. The young lady was nice, suggested extras (gotta do that upsell) without it sounding pushy. Overall, good experience - think I'll just make a trip from now on.
Parking: I didn't know they had a drive through ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Plate, Mushroom Chicken
Monica Ojeda
Currently only accepting cash with no sign placed on door before entering. Took 4 employees plus manager at cashier to resolve an issue vs. Letting the line build up with customers to inform cash only once arriving to front to place order. Needs to be better organized with better customer service.
If I can give 0 stars I will terrible customer service, I asked for half rice half chow main and gave me only rice !!!
Atmosphere: 1
Food: 1
Service: 1
The steamed rice is ALWAYS hard.
Dry chow mein and chewy chicken
Atmosphere: 1
Food: 2
Service: 3
Very poor choice of entries. 7 entries were empty and two were obviously old. Employees in no rush to cook missing items. Employees could care less about inside customers and were concentrating on door-dash orders. 20 min later 5 entries still missing.
Atmosphere: 3
Food: 3
Service: 2
Tasty Chinese fast food. Love it ❤️
Atmosphere: 5
Food: 4
Service: 5
Food was very delicious and the service was fast. The only thing was the some workers didn’t seem to happy ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Family Meal
I placed an order through Grubhub but had a special request... i called the restaurant and received the BEST AND MOST POLITE customer service I have had in a long while... whom ever answered the phone needs to manage the store...
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Plate
The food is large and fresh, the taste is great, the environment is clean and bright, highly recommended
Atmosphere: 5
Food: 5
Service: 5
So many items were not ready for 10 minutes. The bowl size is not the shape of a bowl but a tapered container which allows less food than a bowl as pictured. All containers are now smaller and customers will realize this. Ask to speak to manager and he was sitting down eating so after waiting 15 minutes we walked up to him and told him all that went wrong. He was told by staff customers has concerns and we’re waiting to speak with him yet he sat there on his phone so that’s why we finally went up to him to talk.
No one apologized for anything. The feeling we walked away with was no one cares. I’m shocked s manager could do that. That’s not the place we will return to again. Let’s face it folks. Be honest. It’s SHRINKAGE…. They own that.
Very poor experience and manager didn’t step up as a manager.
Had to order 3rd and fourth choices because the choices WERE NOT READY.
Atmosphere: 3
Food: 4
Service: 1
Online says closes at 1030, signs on building says 1030 and drive thru 11pm. All a lie they close earlier than that, I wasted time and gas getting here, now I hope I can find food before my lunch is up. Ne and another person walked in and was waiting for a minute or too for someone to talk to us. She eventually got ones attention for them to tell us. Who knows how long I could have stood if she hadn't said something
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Usually order through DoorDash, decided to save a few $$ and went there myself.
Was greeted when I came through the door (because, you know, I'm awesome) and ordered all my food in a timely manner. The young lady was nice, suggested extras (gotta do that upsell) without it sounding pushy.
Overall, good experience - think I'll just make a trip from now on.
Parking: I didn't know they had a drive through ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Plate, Mushroom Chicken
Currently only accepting cash with no sign placed on door before entering. Took 4 employees plus manager at cashier to resolve an issue vs. Letting the line build up with customers to inform cash only once arriving to front to place order. Needs to be better organized with better customer service.
I love the honey walnut shrimp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Honey Walnut Shrimp
Always tasty. A consistently good place to eat.
Atmosphere: 5
Food: 5
Service: 5
This specific location is always fresh and delicious. It is noticeably better than the others. We only go to this one now.
Vegetarian options: They no longer have tofu, but they do have veggies, chow mein, rice, veggie spring rolls.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: String Beans Chicken Rice, Honey Sesame Chicken with Price Tag
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