Server very nice, but service quite slow. My tablemate was offered a free dessert because the carrot cake wasn't ready. She was offered cheesecake. I ordered the creme brullee and was charged $17.00. I believe this was an outrageous amount and felt I should have offered dessert on the house as well. I would not go back to your restaurant again.
Darren
Well to be fair they are going through an ownership change. So the things on the menu provided were not availible. I recommend not to go when they open if you in the mood for steak the stones take 4 hrs to get hot so you cant order that if that's what you were in the mood for. The service was great given the fact we didn't eat there the staff was great.
Kristi
Came here for my birthday dinner. Food was amazing, Gita was our waitress and she was fantastic! She made our experience at Rok N Fondue one that we will never forget. My husband was skepitical about coming but was very pleased with our dinner and dining experience and he cant wait for us to come back again!
Melissa
We love going here. But noticed the service took longer than previous times. They seem short staffed. Also just seems like they need to do a deep clean. The restrooms need attention. Not would I would expect for this kind of restaurant. Hope they get it together soon!
Jeff
After we ordered, we were informed that there was a problem with the ROK oven. We couldn't have what we had order. But, they instead replaced our order with a more expensive item of our choice, for the same price as our original order. All and all, we had a great experience.
Opentable Diner
Server was great food wonderful they are short on staff the bartender who was great had a lot on his plate to do.
Josiah
The Redlands restaurant!! I absolutely loved coming and had such an amazing time. My server, Paige, was so sweet, timely, and well mannered! Food was outstanding and the live music was a dream. Definitely recommend!
Rachel
I had a wonderful experience dining here!! The food was so delicious, I had the filet mignon and the ahi, both were fantastic. The freshness of the ahi was great, and the filet mignon paired perfectly with the chimichurri. This is one of my FAVORITE restaurants in Redlands, I always come back to it.
Sarah estrada
Service sucks ! Bar guy sean was very unprofessional and how he greets customers here . He should be the dishwasher if he doesn’t want to interfere with happy hungry people
Atmosphere: 3
Food: 3
Service: 1
kai see
Go somewhere else…For how long you have to wait the food is not worth it. Service is very slow, spent 2 hours in this restaurant and most of it was waiting for our food to come out.
Service got a low star because there was only 1 server/waitress waiting on our party of 11 plus other customers. It took over an hour to get food. The atmosphere was nice. On the weekends they have more help so it's probably better to come on the weekend.
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Manhatten New York Filet
kenzie ryan
Came in 20 min early for our reservation at 8:00, there were maybe 3 tables closing out and the restaurant was empty, no bartender present at all. The host said he wouldn’t have a table ready (every table was clean and set up so I’m confused what he meant by that??) until our reservation time even through the restaurant was basically empty. We come back the time of our reservation and we still had to wait past our reservation time to get sat. Once we were sat no server came up to us for ten minutes and we just sat and watched the only sat table next to us get served. I used to love coming here for date nights but I felt like my bf and I were invisible tonight, it was so awkward and just weird service overall. Not coming back sadly:(
Atmosphere: 1
Food: 1
Service: 1
Cherai Corona
Took a minute to sit us even though we had a reservation. They made up for it with the great food & service. The drink was amazing, too.
Atmosphere: 4
Food: 5
Service: 4
Cecy Majano
Just WOW!!! Came from Dallas Texas and the best restaurant we have eaten at so far! Chef came out to greet us. The hostess the server and bar tender all had the most amazing customer service. Food was delicious too ! No complaints will definitely come back when we come back to California!
Atmosphere: 5
Food: 5
Service: 5
Megan Contreras
Y'all!! This place is THE BEST. We have gone here a couple times and every time has been great! We have tried the cheese appetizers, the vegetarian, chicken, beef dishes, and the chocolate desserts. They just changed their menu, too... which is cool to mix it up every so often (but they did raise their prices a little ?). I think our favorite is the filet on the rok (if that's the proper way to say it ?) It's soooo good. We usually get it with mashed potatoes and brussels ? Oh, and our baby loved the lemon ??
Happy eating!
Vegetarian options: They have veggie options including vegan meatballs
Parking: If you get lucky like we often do, you'll get a parking spot right in front! Otherwise, there are parking spots all over close by.
Kid-friendliness: We bring our kids there almost every time we go and have had wonderful experiences. There is not a changing table in the bathroom downstairs, but there is a place upstairs.
Server very nice, but service quite slow. My tablemate was offered a free dessert because the carrot cake wasn't ready. She was offered cheesecake. I ordered the creme brullee and was charged $17.00. I believe this was an outrageous amount and felt I should have offered dessert on the house as well. I would not go back to your restaurant again.
Well to be fair they are going through an ownership change. So the things on the menu provided were not availible. I recommend not to go when they open if you in the mood for steak the stones take 4 hrs to get hot so you cant order that if that's what you were in the mood for. The service was great given the fact we didn't eat there the staff was great.
Came here for my birthday dinner. Food was amazing, Gita was our waitress and she was fantastic! She made our experience at Rok N Fondue one that we will never forget. My husband was skepitical about coming but was very pleased with our dinner and dining experience and he cant wait for us to come back again!
We love going here. But noticed the service took longer than previous times. They seem short staffed. Also just seems like they need to do a deep clean. The restrooms need attention. Not would I would expect for this kind of restaurant. Hope they get it together soon!
After we ordered, we were informed that there was a problem with the ROK oven. We couldn't have what we had order. But, they instead replaced our order with a more expensive item of our choice, for the same price as our original order. All and all, we had a great experience.
Server was great food wonderful they are short on staff the bartender who was great had a lot on his plate to do.
The Redlands restaurant!! I absolutely loved coming and had such an amazing time. My server, Paige, was so sweet, timely, and well mannered! Food was outstanding and the live music was a dream. Definitely recommend!
I had a wonderful experience dining here!! The food was so delicious, I had the filet mignon and the ahi, both were fantastic. The freshness of the ahi was great, and the filet mignon paired perfectly with the chimichurri. This is one of my FAVORITE restaurants in Redlands, I always come back to it.
Service sucks ! Bar guy sean was very unprofessional and how he greets customers here . He should be the dishwasher if he doesn’t want to interfere with happy hungry people
Atmosphere: 3
Food: 3
Service: 1
Go somewhere else…For how long you have to wait the food is not worth it. Service is very slow, spent 2 hours in this restaurant and most of it was waiting for our food to come out.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Service got a low star because there was only 1 server/waitress waiting on our party of 11 plus other customers. It took over an hour to get food. The atmosphere was nice. On the weekends they have more help so it's probably better to come on the weekend.
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Manhatten New York Filet
Came in 20 min early for our reservation at 8:00, there were maybe 3 tables closing out and the restaurant was empty, no bartender present at all. The host said he wouldn’t have a table ready (every table was clean and set up so I’m confused what he meant by that??) until our reservation time even through the restaurant was basically empty. We come back the time of our reservation and we still had to wait past our reservation time to get sat. Once we were sat no server came up to us for ten minutes and we just sat and watched the only sat table next to us get served. I used to love coming here for date nights but I felt like my bf and I were invisible tonight, it was so awkward and just weird service overall. Not coming back sadly:(
Atmosphere: 1
Food: 1
Service: 1
Took a minute to sit us even though we had a reservation. They made up for it with the great food & service. The drink was amazing, too.
Atmosphere: 4
Food: 5
Service: 4
Just WOW!!! Came from Dallas Texas and the best restaurant we have eaten at so far! Chef came out to greet us. The hostess the server and bar tender all had the most amazing customer service. Food was delicious too ! No complaints will definitely come back when we come back to California!
Atmosphere: 5
Food: 5
Service: 5
Y'all!! This place is THE BEST. We have gone here a couple times and every time has been great!
We have tried the cheese appetizers, the vegetarian, chicken, beef dishes, and the chocolate desserts. They just changed their menu, too... which is cool to mix it up every so often (but they did raise their prices a little ?).
I think our favorite is the filet on the rok (if that's the proper way to say it ?)
It's soooo good. We usually get it with mashed potatoes and brussels ?
Oh, and our baby loved the lemon ??
Happy eating!
Vegetarian options: They have veggie options including vegan meatballs
Parking: If you get lucky like we often do, you'll get a parking spot right in front! Otherwise, there are parking spots all over close by.
Kid-friendliness: We bring our kids there almost every time we go and have had wonderful experiences. There is not a changing table in the bathroom downstairs, but there is a place upstairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Pot, Stone, Cheese Fondue, Fondue, Loaded Mash Potatoes
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