Place says that it is open yet we are jere and nothing place is a joke
Samuel Pickett
My wife, son and I came back to the area for a wedding after moving away for several years. We were so very excited to eat here again, this was where my wife threw my 30th birthday ten years ago. To our disappointment it was not what we were expecting from years of past patronage. No longer beer on tap, $9 for a can of beer. The spinach artichoke fondue was good, but when it came to the rock entrees we were definitely dissatisfied. No longer scallops on the menu, which is a business decision I am sure. The filet was descent, but $8 extra for merlot butter??? The sides were a disaster, my wife had to re-cook brussel sprouts on her hot rock, my sons mushrooms tasted like wine had been poured in without reduction, he couldn’t even stomach them. None of the sides were eaten. A shame when the entrees are $60 a piece. We decided to at least give our favorite desert a final chance, the bananas foster… Big mistake, it was a few chopped up bananas in a pot of milk chocolate “That is not bananas foster!!!”… We inquired why things were so different, alas, new ownership. I am typically not one to give reviews, but when I received my $300 bill and saw each side was charged extra, and for less than par food that was not edible. A huge disappointment, I couldn’t wait to leave the establishment. No, we will not be returning. Farewell, I hope the new ownership uses this as an opportunity for constructive criticism.
Atmosphere: 1
Food: 1
Service: 1
Lu Sol
This establishment used to be our go-to spot for special occasions—birthdays, anniversaries, and more. Most recently, we visited because my daughter loves cooking and was excited about the interactive dining experience here. Unfortunately, it was a deeply disappointing visit.
While I understand that prices have increased everywhere, the portions here have noticeably decreased, and they now charge extra for butter—the essential ingredient used to cook food on the hot rocks and for each of the two sides that are offered. My son order a loin and was told they were out of it 15 minutes later. Then he was told they had no mushrooms because there was a large party. TBH the place was empty and the party was not that big. The service, which was unacceptable.
The server took our drink orders and then took 30 minutes to bring them. Halfway into our dinner at 8:00 we were told the kitchen was closing we had to hurry and eat in order to place the dessert fondue. Our food took 50 minutes to arrive, and when it did, we weren’t given the tongs needed to cook our meat. Beyond the poor service and reduced portion sizes, it seemed we were given scraps.
Our total bill came to $ 305 for three. unfortunately, this will be the last time we visit. It’s disappointing to see a place we once loved decline so significantly.
Atmosphere: 3
Food: 1
Service: 1
Criss Zav
They even had a great musician.
Atmosphere: 5
Food: 5
Service: 5
christian sanchez
Love this place always a fun experience
Jason Isaacs
My wife had been here before and liked it. Since I had not been there yet I was kind of excited to try it. It was a waste. We happened to be there when they were doing live music; so you cant really talk to each other and there is a woman with a wireless microphone walking around touching you while she sings. Then the little pot on out table was smoking so bad and smelled like chemicals. They had to turn it down but then the cheese wouldn't even melt. And my ultimate pet peeve, the drinks were left empty ALOT. We agreed its not a place to return to.
Atmosphere: 2
Food: 2
Service: 2
Griselda Ortiz
The servers were very nice and amazing but the food was trash it our first time back after many times of visiting in months. The food was so disappointing. First the lobster ravioli was cold than the jalapeño bacon fondue was watery and salty :(. When our lava rock came that was the most disappointing we decided to leave after the first bite the steak was flavorless we even paid extra for butter and shrimp. The shrimp was an extra 18 dollar as before the shrimp was large and tasteful this time around the shrimp looked like it came out of a stater brother ten dollar bag :( again the servers were great but will never be back again.
Atmosphere: 1
Food: 1
Service: 4
Joydeep Bhattacharya
NOT OPEN, website and Google say it is but it was closed on Sunday even though Open Table is taking reservations.
Angie Bolella
I live in Murrieta but I come here a few times a year because I love(d) it. I had a friend come in from out of town and couldn't wait to bring her. I was so disappointed! I asked my server if there were new owners. I guessed right away because the food was not at all up to par. The cheese was bland and not even the same color it used to be. The meat was not as tender. The quality was off. And the chocolate was so runny it didn't even stick to the fruit and treats meant to dunk in it. It didn't even taste like real chocolate. The portions were sooo much smaller. I ended up apologizing to my friend as I had talked this place up so much. I doubt I will go back if things don't change. I really hope the new owners get it together as they are ruining this once great place!! The cheap changes are going to run you out of business. The service was good.
Atmosphere: 4
Food: 2
Service: 5
Leslie
I absolutely adored this place and have been coming here for years! Unfortunately, it was just bought by the same company as Don Orange and Cedar Agave. Came today for happy hour, or we thought. I asked what white wine was on happy hour and that is when he told me they no longer have happy hour since they were bought out. This was after we had already ordered drinks and apps. Happy hour was still up on the website and in the menu. Bye Rok n Fondue, you were fabulous while it lasted.
Menu wasn't accurate, new management. Cocktails weren't correct. Old Fashioned was clear. My redo wasn't bourbon. Took 1.5 hours to be served!!! Fondue wasn't hot, bad burner. Server did not ck on us. So many other things, used to love this place, but I will not be returning.
Brandy Bellotti
Very Disappointed! Husband and I have been coming here for many years and the experience, service and food have always been amazing. Not anymore! They changed owners and you deffenitely can tell. They only had 1 server (at 5:30 pm) and between the very long wait on the food, food did not look fresh and was just thrown on the plate and the broth wasnt turned on so our food just sat on table. We asked to speak to the manager whos name was Jacob and he was not helpful at all, even after explaining to him the situation. He charged us for our drinks (non-alcoholic) and the appetizer and it was obvious he lacked customer service and basic management skills. This is so unfortunate as this place was a very happy memory for us as this is where my husband proposed to me. We will never come here again!
Atmosphere: 1
Food: 1
Service: 1
Nick Honeycutt
Horrible service. You WILL be ignored by the staff. The two bartenders are super preoccupied for some reason. The one with the curly mustache is not a very good bartender. They both lack experience and expertise. This place looks like they offer a top notch experience but don't be fooled.
Atmosphere: 2
Food: 3
Service: 1
Martin
The food was average. The Choclate dessert fondue was amazing. Service was so slow we had to go get our own drinks. I do not need to go back as I can spend $200 somewhere else that cares a little more.
Stephanie
We used to love coming here but will not be back. The food has gone up in price but quality has gone down. It did not taste good. The bill was almost $300 for three people and the food was basically unseasoned. It was a Friday evening and there was no one at the bar and very few dining patrons. It feels like this restaurant is on the way out.
Place says that it is open yet we are jere and nothing place is a joke
My wife, son and I came back to the area for a wedding after moving away for several years. We were so very excited to eat here again, this was where my wife threw my 30th birthday ten years ago. To our disappointment it was not what we were expecting from years of past patronage. No longer beer on tap, $9 for a can of beer. The spinach artichoke fondue was good, but when it came to the rock entrees we were definitely dissatisfied. No longer scallops on the menu, which is a business decision I am sure. The filet was descent, but $8 extra for merlot butter??? The sides were a disaster, my wife had to re-cook brussel sprouts on her hot rock, my sons mushrooms tasted like wine had been poured in without reduction, he couldn’t even stomach them. None of the sides were eaten. A shame when the entrees are $60 a piece. We decided to at least give our favorite desert a final chance, the bananas foster… Big mistake, it was a few chopped up bananas in a pot of milk chocolate “That is not bananas foster!!!”… We inquired why things were so different, alas, new ownership. I am typically not one to give reviews, but when I received my $300 bill and saw each side was charged extra, and for less than par food that was not edible. A huge disappointment, I couldn’t wait to leave the establishment. No, we will not be returning. Farewell, I hope the new ownership uses this as an opportunity for constructive criticism.
Atmosphere: 1
Food: 1
Service: 1
This establishment used to be our go-to spot for special occasions—birthdays, anniversaries, and more. Most recently, we visited because my daughter loves cooking and was excited about the interactive dining experience here. Unfortunately, it was a deeply disappointing visit.
While I understand that prices have increased everywhere, the portions here have noticeably decreased, and they now charge extra for butter—the essential ingredient used to cook food on the hot rocks and for each of the two sides that are offered. My son order a loin and was told they were out of it 15 minutes later. Then he was told they had no mushrooms because there was a large party. TBH the place was empty and the party was not that big. The service, which was unacceptable.
The server took our drink orders and then took 30 minutes to bring them. Halfway into our dinner at 8:00 we were told the kitchen was closing we had to hurry and eat in order to place the dessert fondue. Our food took 50 minutes to arrive, and when it did, we weren’t given the tongs needed to cook our meat. Beyond the poor service and reduced portion sizes, it seemed we were given scraps.
Our total bill came to $ 305 for three. unfortunately, this will be the last time we visit. It’s disappointing to see a place we once loved decline so significantly.
Atmosphere: 3
Food: 1
Service: 1
They even had a great musician.
Atmosphere: 5
Food: 5
Service: 5
Love this place always a fun experience
My wife had been here before and liked it. Since I had not been there yet I was kind of excited to try it. It was a waste. We happened to be there when they were doing live music; so you cant really talk to each other and there is a woman with a wireless microphone walking around touching you while she sings. Then the little pot on out table was smoking so bad and smelled like chemicals. They had to turn it down but then the cheese wouldn't even melt. And my ultimate pet peeve, the drinks were left empty ALOT. We agreed its not a place to return to.
Atmosphere: 2
Food: 2
Service: 2
The servers were very nice and amazing but the food was trash it our first time back after many times of visiting in months. The food was so disappointing. First the lobster ravioli was cold than the jalapeño bacon fondue was watery and salty :(. When our lava rock came that was the most disappointing we decided to leave after the first bite the steak was flavorless we even paid extra for butter and shrimp. The shrimp was an extra 18 dollar as before the shrimp was large and tasteful this time around the shrimp looked like it came out of a stater brother ten dollar bag :( again the servers were great but will never be back again.
Atmosphere: 1
Food: 1
Service: 4
NOT OPEN, website and Google say it is but it was closed on Sunday even though Open Table is taking reservations.
I live in Murrieta but I come here a few times a year because I love(d) it. I had a friend come in from out of town and couldn't wait to bring her. I was so disappointed! I asked my server if there were new owners. I guessed right away because the food was not at all up to par. The cheese was bland and not even the same color it used to be. The meat was not as tender. The quality was off. And the chocolate was so runny it didn't even stick to the fruit and treats meant to dunk in it. It didn't even taste like real chocolate. The portions were sooo much smaller. I ended up apologizing to my friend as I had talked this place up so much. I doubt I will go back if things don't change. I really hope the new owners get it together as they are ruining this once great place!! The cheap changes are going to run you out of business. The service was good.
Atmosphere: 4
Food: 2
Service: 5
I absolutely adored this place and have been coming here for years! Unfortunately, it was just bought by the same company as Don Orange and Cedar Agave. Came today for happy hour, or we thought. I asked what white wine was on happy hour and that is when he told me they no longer have happy hour since they were bought out. This was after we had already ordered drinks and apps. Happy hour was still up on the website and in the menu. Bye Rok n Fondue, you were fabulous while it lasted.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Menu wasn't accurate, new management. Cocktails weren't correct. Old Fashioned was clear. My redo wasn't bourbon. Took 1.5 hours to be served!!! Fondue wasn't hot, bad burner. Server did not ck on us. So many other things, used to love this place, but I will not be returning.
Very Disappointed!
Husband and I have been coming here for many years and the experience, service and food have always been amazing. Not anymore!
They changed owners and you deffenitely can tell.
They only had 1 server (at 5:30 pm) and between the very long wait on the food, food did not look fresh and was just thrown on the plate and the broth wasnt turned on so our food just sat on table.
We asked to speak to the manager whos name was Jacob and he was not helpful at all, even after explaining to him the situation. He charged us for our drinks (non-alcoholic) and the appetizer and it was obvious he lacked customer service and basic management skills.
This is so unfortunate as this place was a very happy memory for us as this is where my husband proposed to me.
We will never come here again!
Atmosphere: 1
Food: 1
Service: 1
Horrible service. You WILL be ignored by the staff. The two bartenders are super preoccupied for some reason. The one with the curly mustache is not a very good bartender. They both lack experience and expertise. This place looks like they offer a top notch experience but don't be fooled.
Atmosphere: 2
Food: 3
Service: 1
The food was average. The Choclate dessert fondue was amazing. Service was so slow we had to go get our own drinks. I do not need to go back as I can spend $200 somewhere else that cares a little more.
We used to love coming here but will not be back. The food has gone up in price but quality has gone down. It did not taste good. The bill was almost $300 for three people and the food was basically unseasoned. It was a Friday evening and there was no one at the bar and very few dining patrons. It feels like this restaurant is on the way out.
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